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Jamf Pro Documentation 11.21.0

Remote Administration

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Contents
  • Jamf Pro Documentation
  • Overview of Technologies
    • Applications and Utilities
    • Security
    • Components Installed on Managed Computers
    • Components Installed on Mobile Devices
  • Jamf Platform Services and Capabilities
  • Before You Begin
    • Setting Up Jamf Pro
    • The Jamf Pro Dashboard
    • Jamf Pro Objects
    • Jamf Pro Keyboard Shortcuts
  • System Settings
    • Jamf Pro User Accounts and Groups
    • Single Sign-On (SSO)
      • SSO with OIDC Through Jamf Account
      • SSO with SAML
    • LDAP Directory Service Integration
    • Cloud Identity Providers
      • Google Secure LDAP Integration
      • Microsoft Entra ID Integration
      • Testing Cloud Identity Provider Attribute Mappings
    • SMTP Server Integration
    • Email Notifications
    • Activation Code
    • Change Management
    • Impact Alert Notifications
    • SSL Certificate
    • Maintenance Pages
    • Log Flushing
    • API Roles and Clients
    • Login Page
    • Jamf Pro Summary
    • Jamf Pro Server Logs
    • Jamf Pro Health Check Page
  • Global Management Settings
    • Push Certificates
    • Jamf Push Proxy
    • GSX Connection
    • Inventory Preload
    • User-Initiated Enrollment Settings
    • Automated Device Enrollment Integration
    • Enrollment Customization Settings
    • Re-enrollment Settings
    • Jamf Pro URL
    • MDM Profile Settings
    • PKI Certificates
    • Volume Purchasing Integration
    • Categories
    • Event Logs
    • Webhooks
    • AirPlay Permissions
    • Conditional Access (Legacy)
    • Device Compliance
    • Context-Aware Access with Google Integration
    • Cloud Services Connection
  • Jamf Application Integrations
    • Jamf Parent Integration with Jamf Pro
    • Jamf Teacher Integration with Jamf Pro
    • Jamf Protect Integration with Jamf Pro
    • Jamf Connect Integration with Jamf Pro
  • Jamf Self Service
    • Jamf Self Service for macOS
      • Jamf Self Service Classic for macOS Installation Methods
      • macOS Onboarding
      • Jamf Self Service for macOS User Login Settings
      • Jamf Self Service for macOS Configuration Settings
      • Jamf Self Service for macOS Notifications
      • Jamf Self Service for macOS Branding Settings
      • Bookmarks
      • Items Available to Users in Jamf Self Service for macOS
      • Jamf Self Service for macOS URL Schemes
    • Jamf Self Service for Mobile Devices
      • Jamf Self Service for iOS
      • Jamf Self Service for iOS Branding Settings
      • App Request
      • Items Available to Users in Jamf Self Service for iOS
      • Jamf Self Service for iOS URL Schemes
  • Server Infrastructure
    • About Distribution Points
    • File Share Distribution Points
    • Cloud Distribution Point
    • Software Update Servers
    • Jamf Infrastructure Manager Instances
    • LDAP Proxy
    • Healthcare Listener
  • Network Organization
    • Buildings and Departments
    • Network Segments
    • iBeacon Regions
    • Sites
    • Network Integration
    • Scope
  • Enrollment
    • Enrollment for Computers
      • Automated Device Enrollment for Computers
      • Device Enrollment for Computers
        • Device Enrollment Requirements
        • Enabling Device Enrollment for Computers
          • Providing an Enrollment URL for Device Enrollment
          • Sending a Computer Enrollment Invitation via Email
          • Device Enrollment Experience for Computers
    • Enrollment for Mobile Devices
      • Automated Device Enrollment for Mobile Devices
      • Device Enrollment for Mobile Devices
        • Device Enrollment Requirements
        • Enabling Device Enrollment for Mobile Devices in Jamf Pro
        • Device Enrollment with Jamf Pro Using Apple Configurator
          • Enrollment URLs
          • Enrollment Profiles
      • Overview of User Enrollment for BYOD
        • Requirements
        • Enabling User Enrollment for Mobile Devices in Jamf Pro
        • Account-Driven User Enrollment Experience
        • Enrollment Single Sign-on (SSO)
      • Apple Watch Enrollment
  • Declarative Device Management
  • Managing Computers
    • Building the Framework for Managing Computers
      • Recurring Check-in Frequency
      • Startup Script
      • Login Events
      • Security Settings
    • Inventory for Computers
      • Computer Inventory Information
      • Computer Inventory and Criteria Reference
      • Computer Inventory Collection Settings
      • Computer Extension Attributes
      • Computer Inventory Display Settings
      • Simple Computer Searches
      • Advanced Computer Searches
      • Computer Reports
      • Mass Actions for Computers
      • Computer Management Information
      • Computer History Information
      • Renaming a Computer
      • Deleting a Computer from Jamf Pro
    • Policies
      • Execution Frequency for Policies
      • Policy Management
      • Policy Payload Reference
      • User Interaction with Policies
    • Packages
      • Package Management
      • Package Deployment
    • Software Title Updates
      • Patch Management
        • Patch Sources
        • Patch Reporting
        • Patch Policy Workflow
          • Configuring a Patch Management Software Title
          • Associating a Package to a Patch Management Software Title
          • Patch Policies
      • App Installers
    • Settings and Security Management for Computers
      • Computer Configuration Profiles
        • Best Practices for Computer Configuration Profiles
      • Remote Commands for Computers
      • Printers
      • Dock Items
      • Local Accounts
      • MDM-Enabled Local User Accounts
      • Managed Local Administrator Accounts
      • Directory Bindings
      • FileVault Encryption
        • Preparation for FileVault Enablement
          • Recovery Key Types
          • Creating and Exporting an Institutional Recovery Key
        • Turning on FileVault
          • Turning on FileVault Disk Encryption Using a Configuration Profile
          • Enabling FileVault Disk Encryption Using a Policy
        • FileVault Management
      • Setting or Removing an EFI Password
      • Remote Administration
        • Jamf Remote Assist
          • Enabling Jamf Remote Assist
          • Starting a Jamf Remote Assist Session
        • TeamViewer
          • TeamViewer Integration
          • Screen Sharing Using TeamViewer
    • License Management
      • Licensed Software Records
      • Adding Licensed Software to the Jamf Pro Dashboard
      • License Compliance
      • Viewing License Usage Matches
      • Application Usage for Licensed Software
    • Usage Management
      • Application Usage
      • Computer Usage
      • Restricted Software
    • Unmanaging Computers
    • Scripts
  • Managing Mobile Devices
    • Inventory for Mobile Devices
      • Mobile Device Inventory Information
      • Mobile Device Inventory and Criteria Reference
      • Mobile Device Inventory Collection Settings
      • Mobile Device Extension Attributes
      • Mobile Device Inventory Display Settings
      • Simple Mobile Device Searches
      • Advanced Mobile Device Searches
      • Mobile Device Reports
      • Mass Actions for Mobile Devices
      • Mobile Device Management Information
      • Mobile Device History Information
      • Deleting a Mobile Device from Jamf Pro
    • Settings and Security Management for Mobile Devices
      • Mobile Device Configuration Profiles
        • Best Practices for Mobile Device Configuration Profiles
      • Remote Commands for Mobile Devices
        • Best Practices for Mobile Device Remote Commands
        • Return to Service for Mobile Devices
      • Supervision
        • Supervision Identities
        • Supervising Mobile Devices with Apple Configurator
      • Shared iPad with Jamf Pro
    • Unmanaging Mobile Devices
  • Managing Users
    • About User Management
    • Inventory for Users
      • User Inventory Information
      • User Inventory and Criteria Reference
      • User Assignments
      • User Extension Attributes
      • Simple User Searches
      • Advanced User Searches
      • User Reports
      • Mass Actions for Users
      • Manually Adding a User to Jamf Pro
      • Deleting a User from Jamf Pro
  • Group Management
    • Smart Groups
    • Static Groups
  • Managing Apple OS Updates
    • Managed Software Updates
      • Updating macOS Using Managed Software Updates
      • Updating iOS, iPadOS, and tvOS Using Managed Software Updates
      • Viewing Managed Software Updates OS Update Information
    • Mass Action OS Updates
      • Updating macOS by Sending a Mass Action Command
      • Updating iOS, iPadOS, and tvOS Using a Mass Action Command
      • Viewing Mass Action OS Update Information
  • Content Distribution
    • Content Distribution Methods Using Jamf Pro
    • Managed Content in Jamf Pro
    • Volume Content
      • Device-Assigned Managed Distribution
      • User-Assigned Managed Distribution
        • Volume Purchasing Registration for Users
        • Volume Assignments for Users
      • VPP Codes
      • Apps Purchased in Volume
      • App Store App Updates
      • Books Purchased in Volume
      • Simple Volume Content Searches
      • Advanced Volume Content Searches
      • Volume Content Reports
    • In-House Content
      • Hosting Locations
      • Provisioning Profiles for In-House Apps
      • In-House Apps
      • In-House App Maintenance Settings
      • In-House Books
  • Classroom Management
    • Apple Education Support Settings
    • User Images for Education
    • Apple School Manager Integration
    • Student Setup
    • Classes
  • Copyright and Trademarks
Table of Contents

Remote Administration

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  • Last UpdatedSep 30, 2025
    • Jamf Pro
    • Technical Documentation
    • Jamf Pro 11.21.0
  • Jamf Remote Assist
  • TeamViewer

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