Jamf Pro can send email notifications when the following events occur:

  • A computer fails to enroll.

  • An error occurs while a policy is running.

  • A restricted software violation occurs.

    Note:

    For this to work, email notifications must also be enabled for the individual restricted software records.

  • The license limit for a licensed software record is exceeded.

    Note:

    For this to work, email notifications must also be enabled for the individual licensed software records.

  • One or more Memcached Endpoint(s) are not reachable.

  • Smart computer group membership changes.

  • Smart device group membership changes.

  • Smart user group membership changes.

  • Tomcat is started or stopped.

  • The database is backed up successfully.

  • A database backup fails.

  • An instance of the Jamf Pro web app in a clustered environment fails.

  • Jamf Pro account is locked out because of excessive failed login attempts.

  • Jamf Pro fails to add a file to the cloud distribution point.

  • Jamf Pro is unable to communicate with your Jamf Protect instance.

  • An updated patch reporting software title is available.

    Note:

    You can choose to be notified of available software title updates via email or a Jamf Pro notification, or both. The Jamf Pro notification option displays a pop-up dialog to the user in Jamf Pro when a new software title update is available. You can also receive notifications for a specific software title. If you disable this notification, you do not receive notifications for any specific software titles that have Patch Notifications enabled.

  • The volume purchasing (formerly VPP) service token for a location is approaching its expiration date.

    Note:

    The first email notification is sent 31 days before the token expires. Email notifications are sent once a week until the token is 7 days from its expiration date. When the expiration date is less than 7 days, they are sent every day until the token expires. After the token has expired, no email notifications are sent.

  • A Jamf Infrastructure Manager instance has not checked in with Jamf Pro.

Note:

An email notification is sent if the Infrastructure Manager fails to check in with Jamf Pro after three attempts. Only one notification is sent for this event.

  • The Jamf Pro JSS Built-in Certificate Authority (CA) is approaching its expiration date or has already expired.

  • The Jamf Pro JSS Built-in Certificate Authority (CA) renewal process succeeded or failed.