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Nick K
Nick K

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The Bug That Drove Me So Crazy, I Got Hired Just to Fix It

The Itch I Couldn't Scratch

Picture this: You're searching through documentation, typing away, and the search results keep flickering between what you typed three characters ago and what you're typing now. It's like having a conversation with someone who's perpetually three seconds behind.

That was my daily reality with Mintlify for over two years.

For context, Mintlify provides hosted documentation sites for developers (think GitBook, but cooler). They acquired my previous company, Trieve, which ironically provided the search infrastructure powering their 30,000+ documentation sites. So not only was I a frustrated user, I was the guy whose search technology was being... let's say "suboptimally implemented."

The problem? They weren't aborting debounced search queries. Every keystroke fired off a new search request, but old requests kept coming back, creating a chaotic race condition that made search feel sluggish and unreliable.

Look at this madness:

I'd mentioned this bug in our shared Slack channels when I was still just a vendor. "Hey, you know your search has this race condition issue?" I'd say, trying to be helpful without being that guy who points out problems in your customer's product.

But it wasn't a priority. Fair enough—there were bigger fish to fry, more critical features to ship, actual revenue-impacting work to do. A slightly janky search experience doesn't tank your business, even if it slowly chips away at your soul every time you use it.

The frustration was real though. I'd built search infrastructure for a living, and watching my own technology get hobbled by a simple frontend oversight was like watching someone use a Ferrari to deliver pizza... in first gear... with the parking brake on.

Sweet, Sweet Revenge (aka The Fix)

Fast forward to post-acquisition: I'm officially on the team, I have access to the codebase, and guess what the very first thing I fixed was?

You got it. That damn search race condition.

The solution? A simple AbortController. When a new search query starts, abort the previous one. Revolutionary stuff, I know. The search results now actually correspond to what you're currently typing instead of playing catch-up with your keystrokes.

This reminded me of when George Hotz joined Twitter for a hot minute after the Elon acquisition, fixed the annoying login popup, then promptly left. Sometimes you just need to scratch that itch yourself.

The Open Source Fantasy

Here's the thing that really gets me: If Mintlify had been open source during those two torturous years, I could have just submitted a PR. One AbortController, maybe 10 lines of code, and boom—problem solved for everyone.

Instead, this tiny annoyance festered across thousands of documentation sites, slowly grinding away at user experience like digital water torture. Not because it was technically challenging to fix, but because it wasn't accessible to the person who cared enough to fix it.

Don't get me wrong—I understand why companies choose proprietary models. There are valid business reasons. But there's something beautifully empowering about open source: when something bothers you, you can actually do something about it instead of just complaining into the void.

The Little Things That Matter

If Mintlify's search feels just a bit snappier now, just a little more responsive when you type—that's me. I fixed the bug that had been haunting my search experience for over two years, and it feels absolutely fantastic.

But here's the bigger picture: This is how legendary products are built.

Not through grand gestures or revolutionary features, but through obsessing over the tiny details that most people would ignore. The 10-millisecond improvements. The edge cases that only affect 0.1% of users. The barely noticeable refinements that somehow make everything feel just a little bit better.

There's something deeply satisfying about finally having the power to fix the things that annoy you. Even if they're microscopic.

Especially if they're microscopic.

Because at the end of the day, user experience isn't built in boardrooms or design sprints. It's built one tiny frustration at a time, one small fix at a time, one AbortController at a time.

And sometimes, the motivation to fix those tiny things is so strong, you'll literally get hired just to do it.

Top comments (7)

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fmerian profile image
fmerian • Edited

such an inspiring story. framing this:

This is how legendary products are built.

Not through grand gestures or revolutionary features, but through obsessing over the tiny details that most people would ignore. The 10-millisecond improvements. The edge cases that only affect 0.1% of users. The barely noticeable refinements that somehow make everything feel just a little bit better.

oh and side note: bravo on the acquisition, @skeptrune — keep up your great work

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skeptrune profile image
Nick K

Thank you so much!

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sarahokolo profile image
sahra 💫

Awesome

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reynaldi profile image
reynaldi

Really cool knowing AbortController can be used for debouncing, I normally just use it for timing out fetch. Thanks for sharing!

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dishankg profile image
Dishank Gupta

Actually so inspiring! I don't know why and it's completely unrelated but I remember a quote from favourite movie called 3 idiots:

Don't follow success, chase excellence. Success follows.

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leolanese profile image
Leo Lanese

nice one!

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techboss profile image
Robert Thomas

amazing