Growth Through an Embeddable Website Solution

Growth Through an Embeddable Website Solution

• 1.
  HowCCC Amplify Helps ShopsWin Online Driving Growth Through Integration:
• 2.
  Senior Director, Product Managementfor CCC Ripul Jain Head of Sales, Americas for Duda Austin Whitaker
• 3.
  Who isCCC CCC isa leader in the auto claims and collision repair industry. They help insurers, repairers, automakers, parts suppliers, and others automate and streamline the auto claims and repair process, and provide the advanced tools and technology needed to improve operations and create beer customer experiences. CCC turns data into action and key moments into intelligent experiences, using AI-powered technology, market-leading solutions, an expansive industry network, and dedicated teams. hps://www.cccis.com/about
• 4.
  Why websites? Historically, shopsrelied on insurers → limited consumer focus Pandemic changed demand → shops needed direct digital presence Lead generation, hiring, and customer communication becameessential Consumer expectations has changed, reputation mgmt became more important Certifications areemerging - clients wants a certified shop with credentials
• 5.
  Online presence iscritical
• 7.
  The reality forshops today
• 8.
  What’s my username& password to login to my site? How do I get my shop to show up higher in search results? What if I get a negative review? Did I respond to that comment from that review site yet? Did I change my hours on that search engine listing? Does my online reputation really maer? Will I have time to make updates to my website? 3+ months is the average time it takes to design a basic website 65% of people see online search as the most trusted source of information about companies 93% of searchers never go past the first page, instead using only the first 10 results to form their impression 98% of consumers will read reviews about a product they haven’t purchased before making a decision
• 9.
  What is Amplify? Digitalbrand management for body shops Features: ● Professional, repair-focused websites ● Review & reputation management (Google, Yelp, Facebook) ● Social posting & analytics hub Built directly intoCCCONE platform
• 10.
  Support for 80+languages, site visitors can choose their preferred language with a simple click of the flag icon on your site. Simplify review management with AI-assisted replies, handling all your reviews across dierent sites from a single dashboard. Strengthen your online presence, build customer trust, and drive growth through eective reputation management. Our AI guides you in optimizing your site with alt tags, page metadata, and favicons for top SEO performance. Plus, it can help your shop create compelling website copy. Fix and manage listings across 50+ dierent platforms to ensure consistency and accuracy, making it easier for consumers to find you, boosting your SEO in the process. Drag and drop tools and a range of pre-built templates to customize your site as much as needed. CUSTOMIZABLE TEMPLATES Deliver a seamless, connected customer experience across all devices, ensuring your services are easily found online. Manage your social media, website, listings, and reviews—all within CCC. ALL INCCCONE MULTI-LANGUAGE SUPPORT SOCIAL & REVIEW MANAGEMENT AI SEOASSISTANT DIGITAL LISTINGMANAGEMENT CCC Amplify
• 11.
  Why Duda? Scalable, tightlyintegrated website solution Synchronization between shop profile information and websites Automated sitecreation reduces launch time from weeks to minutes Robust partner ecosystem with apps like Uberall, various analytics solutions, etc.
• 12.
  Integration in action Websites arepopulated automatically fromCCCONE ● Services, certifications, hours, payments, etc Customers can choose from 10 customizable templates today ● In the future, CCC will oer AI-generated templates Reputation and social management is built in, meaning no new vendor contracts are required
• 13.
  Amplify in action Frank’sCollisionCenter Time-to-publishreduced dramatically Retention uplift for shops using Amplify 4 websites launched in 30 days 6× Facebook following in 3 months 5+ job applications in first 90 days Franks Collision Case Study
• 14.
  Reputation management Marketing madeeasier, onehub updates over 50 listings Promotes a consistent and accurate online presence, building trust Shops are shifting from insurer-reliant to consumer-friendly businesses
• 15.
  Whats next for CCC& Amplify? A greater focus on organic discovery via SEOand AI SearchOptimization Expanding Amplify with payments and a repair status tracker Websites are the launchpad for CCC’s upcoming innovations
• 16.
  AI-ready, today and tomorrow Today: Shopsareasking: Tomorrow: AI SEO assistant (tags, metadata, copy) “Is my site AI-ready?” AI-generated templates with embedded widgets, like payments, booking, repair tracker, out-of-the-box
• 17.
  Thank you! Austin Whitaker| austin.whitaker@duda.co Ripul Jain | rjain@cccis.com