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![EDITORIAL I would like to begin this editorial by quoting Henry Ford - “If everyone is moving forward together, then success takes care of itself.” This issue of Balmer Lawrie Organisational Gazette (BLOG) is focussed on various HR initiatives that are enabling our Businesses, both Manufacturing and Services. The HR function is collaborating and building meaningful connections with the Businesses to drive initiatives that are strengthening the organisation’s ability to drive excellence, develop leaders, build a culture of innovation, adopt new technologies and enhance employee experience. It is said that, in collaboration there is strength. In today’s highly dynamic business world faced with unprecedented challenges, it is important to innovate and adapt to stay relevant. And, when we need to innovate, we need collaboration. A McKinsey research study on how businesses can best organise for the future suggests that future-ready companies share three characteristics: they know what they are and what they stand for; they operate with a fixation on speed and simplicity; and they grow by scaling up their ability to learn and innovate. McKinsey also states that today, in business, we are witnessing technological disruptions. When technologies converge, industries transform, and work is remade. Emerging models are creative, adaptable and antifragile. Corporate purpose fuels bold business moves. ‘Labor’ becomes ‘talent’. Hierarchies become networks of teams. Competitors become ecosystem collaborators, and companies become more human: inspiring, collaborative, and bent on creating an employee experience that is meaningful and enjoyable. The role of the HR function has been one of constant evolution. Keeping up with changing workforce trends and technological disruptions is a constant challenge for Businesses. In addition, this has resulted in the HR function playing a multifaceted role in working with Businesses and gearing them for success. At Balmer Lawrie, HR is continuously partnering with the Businesses to implement initiatives like Coaching, Mentoring, Leadership Development Programs, niche Learning & Development programs, Wellness Programs etc. with the aim of prepping up the workforce to face future challenges head on. In the month of June 2024, the HR team at Balmer Lawrie organised the 63rd HR Summit for Oil & Gas PSUs, a much awaited event that brings the HR fraternity of all the Companies under Ministry of Petroleum and Natural Gas, GOI together. During the Summit, in the HR Leadership panel discussion on the theme ‘Reimagining Employee Experience in the Phygital World’, some very interesting insights came up and it is worth mentioning them here. Digital will take over the physical space and how do we strike a balance will be of concern. Lines between what is personal and what is official are getting blurred and it will be a hard challenge for the HR fraternity to keep people mentally and physically in the same space. Advantages of digital are many. Repetitive processes, jobs using hard labour will be replaced by AI, Robotics etc. Digital technologies will be invasive; offices can now be run from anywhere in the world. The COVID-19 pandemic was a turning and tipping point which led to creation of digital and phygital worlds. It led to centralisation of work and optimisation of manpower. However, the physical world enhances recognition, empathy and a sense of satisfaction and camaraderie in contributing to someone else’s work. HR must be the binding force and strike a balance. Work, workforce and workplace have been redefined. Upskilling and reskilling are the need of the hour. And last but not the least, effective engagement with every member of the workforce and moving forward together will be key to success. Balmer Lawrie witnessed Board Level and Top Management changes in June-July 2024. Mr. Adika Ratna Sekhar, Chairman & Managing Director laid down office on 30th June 2024 after a stint of over a decade in the Company. Mr. Adhip Nath Palchaudhuri formally took over as Chairman & Managing Director (C&MD) of the Company with effect from 20th July 2024. He was holding the position of C&MD (Additional Charge) from 1st July 2024. Besides his role as C&MD, he is continuing to oversee the Service Businesses as Director [Service Businesses] – Additional Charge. Mr. Romon Sebastian Louis has been re-designated as Executive Director [Logistics Infrastructure & Cold Chain] with effect from 29th July 2024. The Top Management Team witnessed the addition of Mr. Sushil Dugar, who is now COO [Logistics Services] and Mr. Siddhartha Das Barman who was elevated as Senior Vice President [HR]. Hope you enjoy reading this edition of BLOG. As always, share with us your feedback and suggestions. Please contribute for the Talent Unlimited section as well. You may email me at mukhopadhyay.mohar@balmerlawrie.com. Organisational Gazette 2](https://image.slidesharecdn.com/blog47english-241015041725-16fc031b/75/Balmer-Lawrie-Organisational-Gazette-July-2024-Issue-no-47-2-2048.jpg)
![h The Indian contingent participated in the 2024 BRICS Games at Kazan, Russia from 12th to 23rd June 2024. h Balmer Lawrie was the travel partner for the Indian Men’s Hockey Team that participated in Olympics 2024 at Paris from 26th July to 11th August 2024. SBU: Industrial Packaging participated in the 11th Asia-Oceanic Steel Drum (AOSD) International Conference held at Paradise City in Incheon, Korea from 22nd to 24th April 2024. The theme of the conference was ‘Steel Drums: A Step Towards Global Sustainability’, reinforcing the drum manufacturers’ commitment to addressing environmental issues. The AOSD conference is an important information window and platform for the international development of the steel drum industry. Balmer Lawrie was represented by Mr. R M Uthayaraja, Director [Manufacturing Businesses], Mr. N V Balaji, COO [IP] and Mr. Pradeep Menon, Head [Marketing] at the conference. COO [IP] presented the sustainable initiatives by Balmer Lawrie in his presentation titled: Beats of Sustainability: Balmer Lawrie’s green approach to Drum Manufacturing. Organisational Gazette 6](https://image.slidesharecdn.com/blog47english-241015041725-16fc031b/75/Balmer-Lawrie-Organisational-Gazette-July-2024-Issue-no-47-6-2048.jpg)
![Mr. Abhijit Ghosh, Director [HR & CA] and Mr. A K Gupta, Head [RHR – NR] and COO [Travel] inaugurated an RO Water Filter / Cooler Machine donated by the Company, as part of its CSR initiatives, to a State Government School at Dhouj, Faridabad on 28th May 2024. World Environment Day (WED) was celebrated on 5th June 2024 in units and establishments across locations with the administration of the WED pledge. The celebrations continued till 10th June 2024. All the manufacturing and service units organised sapling plantation to increase the green cover. An online quiz, essay, slogan, photography and ‘Best of Waste’ competitions were organised for all employees, an awareness program on ‘Environmental Impacts of Food System’ was conducted, and an online drawing competition was organised for employees’ children to create awareness on key environmental issues. Winners of the contests were given prizes. The 10th International Day of Yoga was observed and celebrated across all the units and establishments of Balmer Lawrie on 21st June 2024. The theme this year was ‘Yoga for Self and Society’. In the Eastern Region, a session on ‘Yoga for Health & Wellness’ was organised for the employees in associationwithRejuvenate–TheYoga Studio. Employees also participated in the slogan and poster competitions organised on the occasion. Yoga workshops were conducted in offices across locations pan India. Organisational Gazette 8](https://image.slidesharecdn.com/blog47english-241015041725-16fc031b/75/Balmer-Lawrie-Organisational-Gazette-July-2024-Issue-no-47-8-2048.jpg)
![Message from Mr. Adhip Nath Palchaudhuri, Chairman & Managing Director and Director [Services Businesses] – Additional Charge This is my first message as C&MD for Balmer Lawrie Organisational Gazette (BLOG) and I feel happy that we have kept the communication going be it through my quarterly message, C&MD's Listening Post or the Town Hall Meetings. The first quarter of this financial year was good, with us achieving significant business milestones. And now, as we move on in our journey of growth and transformation, it will be imperative to keep leveraging the synergy amongst our Strategic Business Units (SBUs), with the Functions enabling the Businesses to scale greater and newer heights. I am glad that this issue of BLOG is focussed on showcasing the pivotal role of HR initiatives in shaping the future of the organisation. As we continue to navigate an increasingly dynamic and competitive environment, the importance of investing in our people will be critical. The HR initiatives like coaching, mentoring, learning and development programmes, wellness activities and others are strategic enablers and are testament to our unwavering commitment to fostering a high performance culture. As a public sector enterprise, our mandate is to not only deliver exceptional services, but also build a robust, skilled and motivated workforce that will drive innovation, efficiency and growth. HR's role as a catalyst to empower every employee to realize his / her fullest potential, to foster a culture of open communication and trust, and to harness creativity and innovation is significant in realising the organisational goals. We must make all efforts to derive maximum benefits of the various programs initiated by HR. Our Coaching and Mentoring programs have been very successful, and I hope that new Balmer Lawriens are getting the necessary guidance and support to understand the organisational culture, and are equipped with the tools and confidence to tackle challenges head on. Our Learning & Development programs are tailored to meet the needs of our diverse businesses and are focussed on preparing the SBUs for the future. Various management development programs aimed at honing leadership skills have prepared employees to take on greater responsibilities. I will encourage all Managers to leverage the Reward & Recognition scheme, which is a comprehensive framework that acknowledges even small but salient contributions of employees. Employee wellness and mindfulness are critical in today’s fast-paced world. The organisation recognises the value of a healthy and balanced workforce and kudos to HR for implementing programs like yoga for all, parenting wellness workshops and self-development programs to help employees maintain both physical and mental well-being. As you are aware, we lost one of our colleagues Mr. Sundar from Logistics Services - Chennai. Please remember, the onus is on each one of us to take care of our health. Please do not ignore warning signs that could lead to serious consequences. Though HR is the custodian of the organisational culture, I believe that onus of fostering the organisational culture lies with each one of us. At Balmer Lawrie we have always nurtured an intrapreneurial culture, where employees get the opportunity to work in different SBUs and enhance their knowledge and skills. I would like to see every Balmer Lawrien take up new responsibilities, learn about new businesses, move to different SBUs, new cities / locations and promote the “organisation comes first” culture. Great companies have a high culture of accountability. High performance and accountability are some of those key factors that will drive us to our topline target of Rs. 6000 crores by 2030. HR as a discipline is evolving and we have to start prepping up for a workplace that will require collaboration between machines and human intelligence. We will not be able to maintain our leadership position in the various businesses we operate if we do not leverage new age technologies like AI, ML, IoT, Robotics etc. We have to upskill and reskill in a big way. People will continue to be at the core of business and employee engagement will be key to drive performance excellence. We have to look at innovative ways of employee engagement. I encourage all of you to embrace opportunities to enhance your skills, explore new horizons, and contribute meaningfully to the organisation. Together, let us create a workplace where every employee feels valued, supported and inspired to excel. Let's strive to be strong and more resilient to combat the future challenges while continue to pride on our rich history and legacy. My best wishes to all of you! ISSUE 47, July 2024 9](https://image.slidesharecdn.com/blog47english-241015041725-16fc031b/75/Balmer-Lawrie-Organisational-Gazette-July-2024-Issue-no-47-9-2048.jpg)
![Message from Mr. Abhijit Ghosh, Director [HR & CA] Namaste! I am glad that this issue of Balmer Lawrie Organisational Gazette is featuring the various initiatives taken by HR to enable the Businesses and strengthen its inclusive role. One of the major initiatives that was recently rolled out was Utthan - the Reward & Recognition Scheme. Utthan aims at promoting a culture of appreciation and encouragement at Balmer Lawrie, where every achievement is valued and every success is applauded. The scheme encompasses recognition for Individuals and Teams. I will urge the Business / Function Heads to nominate deserving members from their respective SBUs / Functions as this will not only be a great source of motivation for the winners but also for those aspiring. Talent acquisition, development and retention is another area that we are focusing on proactively. We have tailored L&D programs meeting the needs of our diverse businesses. For example, the movie- based learning programs for Logistics Services and Travel & Vacations were very well received. The HR team is continuously innovating and collaborating with the Businesses to cater to their learning needs. Our coaching and mentoring programs for Leadership Development were immensely value adding for the Businesses. Special programs curated for Women Leadership Development are in the pipeline. We are also participating in the ‘Great Place to Work” survey and certification. Technology will play a major role in redefining work, workplace and also the workforce in the near future. We will have to grow a deeper understanding of how AI and other technologies can be leveraged to redefine the HR function including the various HR processes “with a Human face”. Developing leaders for the future, which is characterized by changes uncharted, unprecedented and unheard, is the challenge for the Present. ‘Today’ leaves us with both the potential as well as an unanswered question on how to address the holistic wellbeing of employees in the face of technological disruptions, change, human stress and burnout etc. in the changing panorama of ‘Tomorrow’ and beyond , need to be proactively addressed. In the direction of enhancing employee wellness, Corporate HR initiated the program ‘Urja’ which includes parenting wellness and yoga workshops. The role of HR will continue to evolve and remain multidimensional. We have to continuously leverage new-age technology and focus on upskilling and reskilling, employee wellness, change management, driving innovation, and leadership development. Moreover, we have to consider Humans in the organization as a ‘Source’ and not a ‘Resource’ - a change in the thought architecture. I will request the HR team to work with passion and courage and create a workplace environment where employees will embrace the ‘new’, with the passion to innovate and create while experiencing meaningfulness at work. We together will make Balmer Lawrie a Great place to work. Embracing an Inclusive approach while celebrating the spirit of New Age India, bridging the gap between past and present, honouring our legacy while pushing the boundaries of contemporary HR practices – remain our strengths and a driving energy while we ready ourselves for the future. Best wishes to all of you! Organisational Gazette 10](https://image.slidesharecdn.com/blog47english-241015041725-16fc031b/75/Balmer-Lawrie-Organisational-Gazette-July-2024-Issue-no-47-10-2048.jpg)
![Tête-à-tête with Mr. Siddhartha Das Barman, Senior Vice President [HR] Tell us about your journey in Balmer Lawrie... Dil se… ‘Terrific’. When I joined in August 2007, my average tenure as an employee per employer was 1.75 years; just had around 7 years’ experience. Did not really think, I would end up serving the Company for 17 years. This organisation has continued to challenge me, I kept accepting them, sometimes I have succeeded, but I have always learnt. Often lived a day at a time, kept evolving around the cycle of challenge-success-learning and never realised when from a child on probation I have become a teen-ager in this grand old organisation. When I look back, I see a lot of mentors in Balmer Lawrie (BL), who have shaped me. Feels great to count my blessings. Just hope I shall be living up to those standards for those who have trusted their future with us and joined BL. Our organisation and its Businesses are highly diverse. What are the challenges faced by your team while dealing with this diversity? Our diversity is our blessing. I believe that the challenge arises not from diversity but from scale. We would be in a much better position to cater to the diverse needs of our personnel and businesses, provided, each of our businesses grow independently. The feasibility of becoming flexible for any organisation grows exponentially when it grows at top-line and hence, at manpower levels. It is a fact that at BL, often in HR, we are seen as trying to fit one policy to multiple businesses, operating in varied industry spaces. There is an emerging need for space / room to accommodate the diverse needs of our frontline personnel. The top of the pyramid has lesser need for flexibility in policies, compared to the bottom; this is true for both manpower and businesses. We hope, going ahead we will be doing better through adoption of technology, however the fundamental need for size and growth needs to be addressed. I strongly believe that every member of the HR team, is sensitive to the concerns of our internal customers, and we will stand up to the demands as and when they arise. We have done it; we will continue to do it. Whilst on the point of diversity, I feel compelled to highlight the unity that has helped BL during all these years. BL is one of those few corporates that can boast of continued industrial peace, our colleagues in the Union across businesses and regions have always stood by the leadership and that is remarkable. In the current business environment with unforeseen changes, HR has a significant role to play in strategically partnering with the Business. What are your thoughts on this? The reality of the day is ‘ambiguity’. Our colleagues in the SBUs are bombarded by mutating market(s). In HR we are focusing on development of Managerial and Leadership bandwidth in the Company, focusing on the need for nurturing ‘collaborative resilience’. In recent times, thanks to the support of our Chairman & Managing Director, the investment in Leadership Development, including focus on new age practices like Coaching has gone up manifold. HR is partnering with businesses to develop resilient all-weather leaders, at all levels, that’s the strategy. Other than this, the idea is to operate as a sensible, sensitive and agile team, that believes in being responsive 24X7. ISSUE 47, July 2024 11](https://image.slidesharecdn.com/blog47english-241015041725-16fc031b/75/Balmer-Lawrie-Organisational-Gazette-July-2024-Issue-no-47-11-2048.jpg)
![I believe it doesn’t make sense to try and foresee ‘change’; you drive change because you have a need, don’t look for examples to follow, or grow the ability to adapt at the blink of an eye. The former is easier. How is Balmer Lawrie leveraging new age technology in HR to enable better employee engagement and business performance? HR, in Balmer Lawrie, has always embraced technology whenever opportunities arose; we should thank our predecessors and the present business leaders for this. Changes in the technology landscape impact employee experience directly; we have always received support from the SBUs and Functions in accepting such changes. The Corporate IT team has been an enabling elder-partner in this journey. The fact that HR was the first among BL fraternity to adopt Robotic Process Automation [RPA], is a matter of pride for us. Our BoTs today operate at 90 to 95% accuracy in most complex areas of recruitment. However, there are miles to go, we must find avenues to make our BoTs work hard, and find opportunities to increase horizontal deployment. I believe members of the HR Teams, in the regions, can come up with ideas in these areas. We are encouraged by the commitment shown by the Corporate IT Team, who are now exploring options of bringing in advance applications for bolstering the core HR processes of recruitment, Performance Management System (PMS) and Learning & Development (L&D). We would actively explore if processes can be AI enabled to enhance the experience of our internal stakeholder. I have personally been part of our Organisational transition from Sybase to RPA and I have realised, any effort in technology adoption becomes a success, when the team is able to create a comprehensive and deep brief on paper. We must, as a team capture our processes in complete details, and every time there is an opportunity we must also question ‘do I really need this process TODAY’. Eventually if processes do not become simpler, leaner and accurate, there is little point in talking about technology. The boon is, we have a lot of members in the function, who are young and questions status-quo; their time has come, only thing that they will have to do is stretch and get involved in such initiatives to see their dreams come true. I am hopeful the youth in HR are looking forward to such challenges. Balmer Lawrie hosted the 63rd Oil HR Summit in June 2024 at Kolkata. The HR team worked under your guidance to put up a great show. What were those key things that drove the success of the event. The 63rd Oil HR Summit brought Balmer Lawrie under spotlight. I was just another member of the team that crafted the success story. The leadership was very enabling in supporting us, and our colleagues from the Vacations vertical did a wonderful job! We succeeded because every member was looking at the whole show; I remember, there was a single plan-document and it was shared with every single member of the team, everyone knew when they were playing the leadership role. We really had what I would like to refer as ‘Shared Vision’. I really do not know, what was the recipe behind our success, but I experienced extreme commitment and ownership from every single member of the team. I remember after the final gala dinner, I was in tears, while acknowledging the contribution of the team that was working without resting. In a nutshell we succeeded, because we all saw the same dream, we all stretched, we did our jobs without judgement, we stepped in for others when they needed support. I have attended many such meets; the role of protocol officer has never been seen as something of worth, but at BL we approached it very differently and for the first time in history, the protocol officers were thanked in public by the Directors of the participating Organisation. Organisational Gazette 12](https://image.slidesharecdn.com/blog47english-241015041725-16fc031b/75/Balmer-Lawrie-Organisational-Gazette-July-2024-Issue-no-47-12-2048.jpg)
![At the end, I must mention that while many of us were manging the show, some of us were holding the fort back at office. I thank them also for the success as otherwise we would not have been able to focus on the event. Your expectations from the HR team... I have none, I know I cannot influence anyone else’s behaviour. I however have tall expectations from myself. I keep thinking, what can I do, that will give a reason for others, whom I am working with, to take a step forward with me. Whenever I have tried hard enough in doing my job well, sharing with others my ‘WHY’ honestly, I have seen my colleagues making it a point to play significant roles in making projects successful. I hope, in my journey, I will be successful in knowing the expectations of the HR team members, even from those who are putting up single-person shows in remote units / branches. I hope that my senior colleagues will help me in understanding, sometimes unsaid needs of their team members. I pray, that I will be able to fulfil their expectations over a period of time. Your message for Balmer Lawriens... I believe that Balmer Lawrie is at a point of inflection; our leaders of the past have built the foundation and the Leadership of the day comes with a vision of exponential growth. Little that I know, tells me that we are looking at expansive growth in every business that we are in. This would call for a lot of collective and emotional energy. I believe that the first step always come from faith…have faith in the vision of the Board and the Chairman. Do know that, we will now embark on a ‘manthan’, have hope that you are going to a part of the next ‘Amritkal’ of Balmer Lawrie. Let us work for only one objective…our children will proudly say my parent ‘works in Balmer Lawrie’. REGIONAL HR HEADS SPEAK Ashok Kumar Gupta COO [Travel] and Regional HR Head – Northern Region You have been shouldering the responsibility of COO [Travel] other than your role of Regional HR Head in the Northern Region. How has this helped you to leverage HR best practices to engage better with the employees of Travel pan India? Taking on the role of COO [Travel] alongside my responsibilities as Regional HR Head has provided me with a holistic view of our Travel operations and employee dynamics across the branches and implants. This dual perspective has enabled me to integrate HR best practices more effectively into our Travel vertical of SBU: Travel & Vacations, fostering stronger engagement and alignment with our Business goals. By understanding the operational challenges and opportunities first hand, I am implementing strategies to motivate and support my team members, creating a positive work culture and driving the success of the Travel business. My HR experience has equipped me well to add value the various areas of HR to enable the Travel business to perform better. With strong leadership and management skills, I am able to effectively guide and motivate my Travel team pan India. I have been able to identify, develop and retain top performers, ensuring my team has the necessary skills to drive the Travel business successfully. I have leveraged my ISSUE 47, July 2024 13](https://image.slidesharecdn.com/blog47english-241015041725-16fc031b/75/Balmer-Lawrie-Organisational-Gazette-July-2024-Issue-no-47-13-2048.jpg)
![HR experience to foster a positive work culture, leading to high employee engagement, motivation and productivity. I have also been able to effectively articulate Travel’s vision, goals and expectations to my team. The Travel business is very dynamic with high customer expectations. Knowledge in HR has helped me to adeptly handle workplace conflicts, ensuring minimal disruptions to business operations. I have aligned my team’s skills and strengths with business objectives, driving sales and profit growth for the Travel business. We have handled crisis situations and navigated organisational changes, maintaining business continuity even when faced with unprecedented challenges. My knowledge of labour laws and legal knowledge have helped me to mitigate risks, ensuring compliance and avoiding potential legal issues in the Northern Region. It has been my continuous endeavour to coach and develop my team members, enhancing their skills and performance. We are also making all efforts to leverage data and analytics to make informed business decisions, driving growth and profitability. By applying my HR, IR, and administration expertise, I have created a high-performing team and achieved record sales and profit for the Travel business. James Paul Gregory Associate Vice President [HR], Regional HR – Western Region You are the Regional HR Head of the region that has key manufacturing units and contributes significantly to the topline and bottomline of the Company. Tell us about the significant HR interventions for engaging meaningfully with the Businesses in your region. It is a matter of pride and responsibility for us that the Western Region (WR) houses some of the most productive and business critical operating centres. Since Balmer Lawrie is into very diverse businesses, the units, needless to say, are very diverse and thus, the requirements are varied. Also, WR is geographically spread across Maharashtra, Dadra and Nagar Haveli and Gujarat. We in RHR-WR believe that transparency, open and regular communication and addressing issues locally and as immediately as possible go a long way in creating a better HR climate. In line with the above principles following are the initiatives that have been taken this year by RHR-WR: 1. Empowering our HR resources placed in various units - We are working out a simple ready reckoner of HR processes which will be given to our Unit HRs to enable them to quickly answer basic employee queries. 2. Many of the units in WR have contractual manpower. We are in the process of exploring Contract Labour Management Systems in order to free our HR team members from routine jobs like attendance, payroll processing etc. and they are able to focus on core HR / IR issues. 3. We have encouraged each of our team members to undertake one simple, doable New Initiative that will benefit the business / unit. Given the varied and diverse nature of the business units and their different needs, we have left it to the respective team members in-charge of the unit to decide the new initiative they would like to take. Other than these, our team members are encouraged to visit the various units and meet the employees to understand and facilitate in providing solutions to various HR related issues. We in RHR-WR have a tag line “Every Little Helps” as we believe that even smallest of the improvements can go a long way in building a better HR Climate. Organisational Gazette 14](https://image.slidesharecdn.com/blog47english-241015041725-16fc031b/75/Balmer-Lawrie-Organisational-Gazette-July-2024-Issue-no-47-14-2048.jpg)
![TellusaboutthevariousHRinitiativesthatyouhaveimplemented in the Eastern Region to enhance employee relations. In RHR-ER, we believe and are aiming towards moving from a “Command & Control” to a “Collaborate & Coach” model of working. We are focussed on this transformation and are working accordingly. Our employees are our assets. Our assets walk out of the door every evening and we make sure that they come back the next morning. Various initiatives viz. tie up with the best of Hospitals, periodically conducting various health talks at different units, conducting various Employee Engagement activities like Sports & Games, Cultural Programmes, Training programs etc. for Officers and Workmen have been taken up in the Eastern Region to enhance Employee Relations. I find it worthy to mention that it is true that everyone works for money, but it is the recognition for which people go the extra mile in their work. Hence, a reward and recognition scheme has been launched to address the emotional needs of the employees. Sumit Dhar Associate Vice President [HR], Regional HR – Eastern Region Sriraman D Associate Vice President [HR], Regional HR – Southern Region We have witnessed challenges related to Industrial Relations (IR) in the Southern Region. What initiatives have you implemented to combat the various IR challenges and improve relations with various stakeholders? Southern Region is unique to Balmer Lawrie, since we have units of all the SBUs of both Manufacturing and Service Businesses. Manali Complex has manufacturing facilities of SBUs: Chemicals, Greases & Lubricants and Industrial Packaging. It also has a Container Freight Station. The expectations of these units from the HR Department are different. Our team fulfils and caters to their expectations. Manali Complex has four Unions. The challenge is to manage the unions and maintain a good IR climate conducive for smooth running of the businesses. Grievance is the base for any IR issue. We are receptive to the employees’ issues, and we redress it quickly before it builds into an IR issue. We have maintained a good personal connect with our workforce and supported employees and their families in times of personal crisis. Organising medicals camps, birthday celebrations, training programs etc. have helped in developing a sense of belongingness among our employees. We have encouraged workmen involvement in Safety and Canteen Committees, where they lead and ensure that Safety and Hygiene factors are taken care of for all the employees. Various employee engagement activities are conducted like Foundation Day programs, tours, celebrating local festivals etc. where employees actively participate. Our team works towards nurturing an environment of trust and promoting a sense of belongingness among employees. Our team’s receptive and responsive approach to employee needs have resulted in an amicable IR situation in the region. ISSUE 47, July 2024 15](https://image.slidesharecdn.com/blog47english-241015041725-16fc031b/75/Balmer-Lawrie-Organisational-Gazette-July-2024-Issue-no-47-15-2048.jpg)
![KNOW YOUR FELLOW BALMER LAWRIEN… Satishkumar Laxmanrao Andegaonkar Manager [HR], Logistics Infrastructure - Mumbai Place you belong to and who all are there in your family? I am originally from the Nanded District of Maharashtra, which is renowned as the district of Sanskrit poets, though it unfortunately falls within a drought-affected area. My family includes my parents, my spouse, and our daughter. They have been very supportive and play a significant role in my life. What are your hobbies? In my free time I enjoy reading books and cooking. Two things that your colleagues don’t know about you… Not applicable Message for fellow Balmer Lawriens… To my fellow Balmer Lawriens, I want to say that it’s an honour to work alongside such a dedicated and talented team. Let’s continue to support each other and strive for excellence in everything we do. Together, we can achieve great things and make a significant impact. How long have you been working with Balmer Lawrie and currently what is your role? I have been associated with Balmer Lawrie for little less than a year. Currently, I hold the position of Manager – HR at Logistics Infrastructure in Mumbai. In this role, I am responsible for the HR, Industrial Relations and Administration portfolios. What do you like about Balmer Lawrie and tell us about a momentous occasion in the Company? What I really appreciate about Balmer Lawrie is its strong commitment to sustainability and employee development. The company fosters a collaborative and supportive environment that encourages growth and excellence. A momentous occasion for me was attending the Oil HR Meet organised by Balmer Lawrie in Kolkata, where all Oil PSUs were participants. Who is your inspiration in life and why? My inspiration in life is my father. The values and qualities he instilled in me have been the foundation upon which I am building my path in life. Organisational Gazette 16](https://image.slidesharecdn.com/blog47english-241015041725-16fc031b/75/Balmer-Lawrie-Organisational-Gazette-July-2024-Issue-no-47-16-2048.jpg)
![How long have you been working with Balmer Lawrie and currently what is your role? I have been associated with Balmer Lawrie for about 2.5 years and I am part of the Regional Human Resources Department in the Western Region. What do you like about Balmer Lawrie and tell us about a momentous occasion in the Company? Balmer Lawrie being a diverse organisation with presence in different business sectors, provides huge opportunities on how various industries work and this helps us in having an edge over other fellow members of the HR fraternity. Who is your inspiration in life and why? Inspiration for me, until now, has never been a who. For me it’s the character or attitude of a person or how a particular person handled a situation or responded to a specific event. I learnt these initially by reading books, noticing people and currently social media has become a new addition. Place you belong to and who all are there in your family? I belong to Chennai, and my family consists of 5 people, my father, mother, spouse, brother and me. What are your hobbies? My hobbies include bike rides and hikes. Two things that your colleagues don't know about you... I believe that every individual who crosses our path in life makes at least a teeny-tiny difference to our future for good. Message for fellow Balmer Lawriens… “பீலிபெய் சாகாடும் அச்சிறும் அப்பண்டஞ் சால மிகுத்துப் பெயின்.” - Thirukural 475 Explanation: A small thing can make a big difference in your life. The kural suggests that one should not underestimate the potential impact of even small things. It warns against complacency and the dangers of overconfidence. In essence, Thirukkural 475 teaches us the importance of balance, moderation and recognising the true weight of things, regardless of their appearance. Viknesh V Asst. Manager [HR], RHR - West, Mumbai ISSUE 47, July 2024 17](https://image.slidesharecdn.com/blog47english-241015041725-16fc031b/75/Balmer-Lawrie-Organisational-Gazette-July-2024-Issue-no-47-17-2048.jpg)
![How long have you been working with Balmer Lawrie and currently what is your role? I have been working at Balmer Lawrie since December 2021 in the Corporate HR Department, where I am currently responsible for overseeing talent acquisition activities. What do you like about Balmer Lawrie and tell us about a momentous occasion in the Company? One of the things I appreciate about our company is the supportive work environment. The culture here encourages collaboration and open communication, which makes it easy to share ideas and get feedback. This has helped me fit in and feel valued as a team member. While there are many moments to cherish, I would like to highlight the occasion when we went live with the implementation of Robotic Process Automation in our recruitment operations. Who is your inspiration in life and why? My father has always been a major inspiration in my life. He overcame significant challenges in his early years to build a successful career and a loving family. His resilience, humility and positive attitude, even in the face of adversity, remind me to stay grounded and work hard towards my goals. Place you belong to and who all are there in your family? I was born and raised in Kolkata. My family currently consists of four members: my parents, my spouse, and myself. What are your hobbies? I have a keen interest in gaming and playing football. Two things that your colleagues don’t know about you... I have a passion for fishkeeping, which I find both relaxing and fascinating. Also, I’m an enthusiastic fan of anime, enjoying both the art and storytelling aspects of this unique medium. Message for fellow Balmer Lawriens… At Balmer Lawrie, we benefit from extensive learning opportunities and a welcoming culture that embraces new ideas and perspectives. Each one of us is integral to our Company’s success, and it’s evident that our collective teamwork and dedication are the driving forces behind our achievements. Let’s continue to build on this momentum, supporting one another and striving for excellence as we move forward together. Saurodip Gupta Asst. Manager [HR], Corporate HR, Kolkata Organisational Gazette 18](https://image.slidesharecdn.com/blog47english-241015041725-16fc031b/75/Balmer-Lawrie-Organisational-Gazette-July-2024-Issue-no-47-18-2048.jpg)
![How long have you been working with Balmer Lawrie and currently what is your role? I have been working in Balmer Lawrie for the past two years. I oversee a range of Learning and Organisational Development initiatives. These include Action Learning Based Leadership Development Programs, Unmesa – Balmer Lawrie Mentorship Scheme, Urja – Employee Wellness Initiative of Balmer Lawrie, Competency Development and Manager Development Programs. In addition to these specialised programs, I also coordinate regular training sessions to continuously enhance our employees' skills and capabilities. What do you like about Balmer Lawrie and tell us about a momentous occasion in the Company? The warmth that I receive from my colleagues is the best thing that I like about Balmer Lawrie. The momentous occasion that I experienced in the Company was the 63rd HR Summit for Oil & Gas PSUs held from 14th to 16th June 2024 where we as an HR fraternity of the Company were able to set a benchmark for all the Oil & Gas CPSEs and for the same we received appreciation from the HR Directors of the CPSEs. We are glad that we were able to do justice the theme of the Summit titled “Reimagining Employee Experience in PHYGITAL World” by giving the delegates an experience that they would go on to cherish. Who is your inspiration in life and why? From a purely professional standpoint, my inspiration is Elon Musk. His vision for humanity, technology and the planet set him apart from others. His groundbreaking innovations in science are unparalleled. From implanting a chip in human brain to envisioning human colonization of Mars, Musk’s achievements are the realisation of ideas that few dare to pursue. On a personal level, the name that stands out is Lord Krishna. His teachings in the Mahabharata, particularly on Dharma (duty and righteousness) and Satya (truth), provide a profound foundation for the values I strive to embody in my life. His wisdom serves as a timeless guide for living a life of integrity and purpose. Place you belong to and who all are there in your family? I hail from Berhampur, Odisha, and spent my formative years in Talcher, Odisha. My family consists of my wife, my younger sister and my father. Sadly, my mother passed away in 2021. What are your hobbies? I enjoy listening to music, watching sci-fi and comedy TV series and movies, and following football games. I also love watching videos related to astronomy and staying updated with the latest technologies. Two things that your colleagues don’t know about you... My great-grandfather fought in World War II in Rangoon (now Yangon, Myanmar) During an exam for shortlisting Engineering MTs by a Maharatna CPSE, I intentionally left some questions unanswered, even though I knew the answers and there was no negative marking for incorrect responses. I had a belief that pursuing the job in Engineering was driven more by societal expectations Ranish Ranjan Asst. Manager [HR], Corporate HR, Kolkata ISSUE 47, July 2024 19](https://image.slidesharecdn.com/blog47english-241015041725-16fc031b/75/Balmer-Lawrie-Organisational-Gazette-July-2024-Issue-no-47-19-2048.jpg)
![of getting a job in a CPSE than genuine interest. I had already been shortlisted for MBA-HR at XIMB, which I was passionate about. I ultimately missed the cut-off by just 4-5 marks. Message for fellow Balmer Lawriens… Stay updated with the latest technologies and commit to continuous learning. Human beings have successfully navigated transformative events that had profound impacts on employability, such as the Industrial Revolution and the advent of computers. This success was achieved by learning to work alongside machines and computers. We are now experiencing a similar transformative event: “The Evolution of Generative AI (GenAI).” It is crucial to familiarise yourself with GenAI and integrate it into your skill set to stay relevant and excel in your career. How long have you been working with Balmer Lawrie and currently what is your role? I’ve been with Balmer Lawrie for little less than a year as Assistant Manager. During this period, I’d been rediscovering myself and growing into my role as a dedicated service provider within the organisation. I feel fully immersed in contributing to the company’s success as part of the diligent workforce. What do you like about Balmer Lawrie and tell us about a momentous occasion in the Company? I admire Balmer Lawrie’s involvement in various economic ventures. What stands out most is the HR Department’s role in maintaining the morale and unity of all employees. A particularly memorable occasion was the in-house orientation HR Meet-2024 held in Kolkata, which was a valuable experience in understanding our shared goals and fostering a sense of belonging among the HR team members and the Company at large. Who is your inspiration in life and why? I would like to say that the person who has greatly inspired me has been my beloved grandmother. She always had a smile on her face no matter how hard she worked, and she loved everyone unconditionally. She was well respected and always gave more than what she received. I am truly touched by her attitude towards life, and I wish to imbibe those values as much as I can. Having joined our esteemed company recently, I found the speech delivered by our Director [HR & CA] at HR Meet 2024, which was held in Kolkata, truly inspiring. His ability to address complex HR issues in a simple and subtle way left a lasting impression on me. I admire his vision and his ability to view challenges from a broader perspective, which I found constructive and motivational. Place you belong to and who all are there in your family? I am from Rajahmundry, East Godavari district of Andhra Pradesh. I am fortunate to have a supportive family, including my parents, an elder sister who is working for a bank and younger brother who is pursuing his studies. Sade Vidhya Dhari Asst. Manager [HR], Associate Services, Chennai Organisational Gazette 22](https://image.slidesharecdn.com/blog47english-241015041725-16fc031b/75/Balmer-Lawrie-Organisational-Gazette-July-2024-Issue-no-47-22-2048.jpg)
![What are your hobbies? I developed interest in reading books on Human psychology. Additionally, I enjoy cooking and window shopping as part of my leisure activities. Two things that your colleagues don’t know about you... I have an unbiased approach towards work, and I am content with who I am. My commitment to maintaining high standards drives me to always give my best. Aligning my efforts with the Company’s goals and vision is my aspiration. Message for fellow Balmer Lawriens… I just wanted to take a moment to express how grateful I am to work with such fantastic people around me. Your dedication and positivity make each day a pleasure to work. Here’s to continuing our success together! How long have you been working with Balmer Lawrie and currently what is your role? My journey with Balmer Lawrie began on 3rd June 2024 and I’ve been working as Assistant Manager - HR since. What do you like about Balmer Lawrie and tell us about a momentous occasion in the Company? I’ll be honest, I’m still in the very first hour of my very own Siberian Rail Route journey, and so, all I can say is that I’m hoping for beautiful landscapes from my window on the way. Who is your inspiration in life and why? Well, there are two personalities I truly look up to - Dr. B. R. Ambedkar and Kazuo Ishiguro. I know these two personalities are from completely different backgrounds and no one would have put them together in a sentence, but what to me seems common in them is their idea of human morality. Both; through their work in policy and fiction respectively have put the last sheen of thought on my soul. Shivangi Parmar Asst. Manager [HR], RHR-NR, Delhi Place you belong to and who all are there in your family? I belong to the ‘Sanskari Nagri’ Vadodara, also the city of Banyan trees. Speaking of my Family, it consists of Me and my parents. We are a small family of three! What are your hobbies? My hobbies include reading and writing. These are the two things I pretty much can’t live without. Two things that your colleagues don’t know about you... First: I am a diehard Harry Potter fan! So, I’m pretty much looking for fellow Gryffindorians in (if not Kumbh, then) every Mela I go to! ISSUE 47, July 2024 23](https://image.slidesharecdn.com/blog47english-241015041725-16fc031b/75/Balmer-Lawrie-Organisational-Gazette-July-2024-Issue-no-47-23-2048.jpg)
![Second: I am also a chai lover, and so would never miss the opportunity of having a blissful cup of tea! Message for fellow Balmer Lawriens… I would say, ‘live’ and don’t miss out on moments which you’d rather have! N Balakrishnan Officer [HR], Logistics Services, Bengaluru How long have you been working with Balmer Lawrie and currently what is your role? I have been working with Balmer Lawrie for over 9 years and presently I am posted as HR Officer, at Logistic Services, Bengaluru. What do you like about Balmer Lawrie and tell us about a momentous occasion in the Company? One of the aspects that I admire about Balmer Lawrie is our commitment to excellence. Whether it’s through our diverse range of products and services or our proactive approach to market challenges, Balmer Lawrie consistently demonstrates a forward-thinking mindset that drives us all to excel. Another highlight is the legacy of 157 years, and the consistent and rich culture here makes me feel proud to be a part of this Company. Who is your inspiration in life and why? My grandfather has been a significant source of inspiration in my life. His dedication, resilience, and wisdom have always motivated me to strive for excellence and approach challenges with a positive mindset. The values he imparted to me have shaped my approach to both personal and professional endeavours. I find that remembering him as an example helps me stay focused and committed, even when things get tough. Place you belong to and who all are there in your family? I belong to Hosur and I am currently posted at Bengaluru and my family consists my wife, our daughter and me. What are your hobbies? My hobbies are taking photographs and listening to music. Two things that your colleagues don’t know about you... The two things that my colleagues may not know about me are 1. I love farming 2. I am an enthusiast in learning new things. Message for fellow Balmer Lawriens… It’s incredible to see how our collective efforts and commitment to excellence are driving us forward. Let’s continue to build on this momentum and strive for even greater achievements together. I’m proud to be a Balmer Lawrien and be a part of an outstanding team, and I’m excited about what the future holds for us. Organisational Gazette 24](https://image.slidesharecdn.com/blog47english-241015041725-16fc031b/75/Balmer-Lawrie-Organisational-Gazette-July-2024-Issue-no-47-24-2048.jpg)
![Swachhata Pakhwara @ Balmer Lawrie As per the directive of Ministry of Petroleum and Natural Gas, Government of India, Swachhata Pakhwada was observed from 1st to 15th July 2024 in various units and establishments of the Company pan India. A host of activities and initiatives were undertaken during the fortnight to raise awareness about the importance of cleanliness and its positive impact on the health and overall wellbeing. The fortnight started with employees taking the Swachhata pledge. Under the initiative ‘Ek ped Maa Ke Naam’, tree plantation drives were carried out across regions with strong participation from the local community. Saplings were also distributed to employees at the Corporate Office in Kolkata. An awareness drive on maintaining proper health and hygiene involving school children was organised in Silvassa and Chennai. To amplify the message, a social media campaign #SwachhtaPeZorSwasthtaKiOre was launched during the Swachhata Pakhwada and in Kolkata, Mr. Adhip Nath Palchaudhuri, C&MD and Director [Service Businesses] – Additional Charge reached out to the masses through a radio campaign on FM. The Swacchta Pakhwada 2024-25 initiatives were a comprehensive effort to promote environmental sustainability, hygiene and community engagement. The activities spanned across multiple themes, including waste management, menstrual hygiene and environmental conservation. The active participation of students, teachers, GEO India Foundation members and Balmer Lawrie employees demonstrated collective commitment to fostering a cleaner and healthier environment. The initiatives not only raised awareness but also provided practical solutions and resources, empowering participants to make sustainable choices in their daily lives. Saplings Distribution at the Corporate Office in Kolkata Organisational Gazette 32](https://image.slidesharecdn.com/blog47english-241015041725-16fc031b/75/Balmer-Lawrie-Organisational-Gazette-July-2024-Issue-no-47-32-2048.jpg)
![Awareness Campaign on Single Use Plastics & Health Training Program An awareness campaign was held to educate students about the detrimental effects of single-use plastics. This campaign, conducted in Chennai, Silvassa, Mumbai, Delhi and Kolkata involved students from various schools, communities and employees of the Company. The objective was to raise awareness about the environmental hazards posed by single-use plastics, such as pollution and harm to wildlife, and to promote sustainable alternatives like reusable bags and bottles. The campaign included interactive sessions where students learned about the different types of plastics, their impact on the environment, and practical steps they can take to reduce plastic usage in their daily lives. A training program on precautions to be taken to prevent Malaria, Dengue and Swine flu was conducted by Dr. Nitin Kavar, Company Doctor at Kolwadi Junior College, Padghe Village, near the Industrial Packaging plant at Navi Mumbai. A total of 110 students participated in the session which was very well received. Awareness session on Swachhta Pakhwada in Padghe Village, Navi Mumbai Another major event was the awareness campaign on single-use plastics held on 13th July 2024 at the Government Higher Secondary School, Manali. This event had a broader reach, with 2,700 students and 124 teachers participating. Mr. R Navaneetha Krishnan, Sr. Manager [HR]-SR, and Mr. K S Saravanan, Sr. Manager [HSE] of Balmer Lawrie & Co. Ltd, alongside the school’s Headmaster, led the session. They discussed the environmental impact of single-use plastics, including how they contribute to land and water pollution, harm wildlife and pose challenges for waste management systems. The session included demonstrations on alternatives to single-use plastics, such as cloth bags, stainless steel containers and glass bottles. The speakers also emphasized the importance of responsible disposal and recycling practices, urging students to adopt sustainable habits. Environmental Initiatives in the Government Higher Secondary School at Chennai A series of activities were organised in the Government Higher Secondary School at Manali, Chennai on 12th July 2024, as part of the Swacchta Pakhwada initiative. Swachhta Pakhwada in the Government School at Chennai Tree Plantation at Chennai ISSUE 47, July 2024 33](https://image.slidesharecdn.com/blog47english-241015041725-16fc031b/75/Balmer-Lawrie-Organisational-Gazette-July-2024-Issue-no-47-33-2048.jpg)
![Tree Plantation Drive: A significant event was the planting of 50 tree saplings within the school premises. This initiative was a collaborative effort involving 50 students, 10 teachers, and 5 members from the GEO India Foundation. The trees, protected by tree guards, included a variety of species, such as flowering plants, fruit-bearing trees and decorative plants, which were selected to enhance the biodiversity and aesthetic appeal of the school environment. The initiative also aimed to instil a sense of responsibility and environmental stewardship among the students. Inauguration of Sanitary Napkin Cupboard and Incinerator at Chennai Awareness session on the hygienic use and disposal of sanitary napkins Inauguration of Sanitary Napkins Cupboard and Incinerators: A sanitary napkin cupboard and two incinerators dedicated to the hygiene needs of 1,334 girl students from economically disadvantaged backgrounds were inaugurated in the school. This initiative, operated in partnership with GEO India Foundation, ensures a year-long supply of sanitary napkins, promoting menstrual hygiene and health. The incinerators provide an eco-friendly method for disposing of used napkins, preventing improper disposal and environmental contamination. The inauguration ceremony included an awareness session on the hygienic use and disposal of sanitary napkins, delivered by GEO India Foundation members and Balmer Lawrie representatives, including Mr. Jayanta Chaudhuri, Head [Chemicals], Ms. Vaishnavi, AVP [F], Mr. Sriraman D, AVP [HR]-SR, and Mr. R Navaneetha Krishnan, Sr. Manager [HR]-SR. The session highlighted the importance of menstrual hygiene management and provided practical guidance on using the sanitary products and incinerators effectively. Organisational Gazette 34](https://image.slidesharecdn.com/blog47english-241015041725-16fc031b/75/Balmer-Lawrie-Organisational-Gazette-July-2024-Issue-no-47-34-2048.jpg)
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Balmer Lawrie Organisational Gazette - July 2024. Issue no.47
The July 2024 issue of the Balmer Lawrie Organisational Gazette highlights the HR initiatives driving excellence and innovation within the company amidst evolving workforce trends and technological disruptions. Key updates include the successful 63rd HR summit, various MoUs for corporate travel benefits, and the introduction of the ‘Port Link Express’ to enhance trade logistics. The new Chairman & Managing Director emphasizes the importance of upskilling, employee engagement, and collaboration for maintaining leadership and achieving future growth goals.
Balmer Lawrie Organisational Gazette - July 2024. Issue no.47
- 1. BLOG Organisational Gazette Issue 47,July 2024 HR HR URJA UNMESA COACHING UTTHAN
- 2. EDITORIAL I would liketo begin this editorial by quoting Henry Ford - “If everyone is moving forward together, then success takes care of itself.” This issue of Balmer Lawrie Organisational Gazette (BLOG) is focussed on various HR initiatives that are enabling our Businesses, both Manufacturing and Services. The HR function is collaborating and building meaningful connections with the Businesses to drive initiatives that are strengthening the organisation’s ability to drive excellence, develop leaders, build a culture of innovation, adopt new technologies and enhance employee experience. It is said that, in collaboration there is strength. In today’s highly dynamic business world faced with unprecedented challenges, it is important to innovate and adapt to stay relevant. And, when we need to innovate, we need collaboration. A McKinsey research study on how businesses can best organise for the future suggests that future-ready companies share three characteristics: they know what they are and what they stand for; they operate with a fixation on speed and simplicity; and they grow by scaling up their ability to learn and innovate. McKinsey also states that today, in business, we are witnessing technological disruptions. When technologies converge, industries transform, and work is remade. Emerging models are creative, adaptable and antifragile. Corporate purpose fuels bold business moves. ‘Labor’ becomes ‘talent’. Hierarchies become networks of teams. Competitors become ecosystem collaborators, and companies become more human: inspiring, collaborative, and bent on creating an employee experience that is meaningful and enjoyable. The role of the HR function has been one of constant evolution. Keeping up with changing workforce trends and technological disruptions is a constant challenge for Businesses. In addition, this has resulted in the HR function playing a multifaceted role in working with Businesses and gearing them for success. At Balmer Lawrie, HR is continuously partnering with the Businesses to implement initiatives like Coaching, Mentoring, Leadership Development Programs, niche Learning & Development programs, Wellness Programs etc. with the aim of prepping up the workforce to face future challenges head on. In the month of June 2024, the HR team at Balmer Lawrie organised the 63rd HR Summit for Oil & Gas PSUs, a much awaited event that brings the HR fraternity of all the Companies under Ministry of Petroleum and Natural Gas, GOI together. During the Summit, in the HR Leadership panel discussion on the theme ‘Reimagining Employee Experience in the Phygital World’, some very interesting insights came up and it is worth mentioning them here. Digital will take over the physical space and how do we strike a balance will be of concern. Lines between what is personal and what is official are getting blurred and it will be a hard challenge for the HR fraternity to keep people mentally and physically in the same space. Advantages of digital are many. Repetitive processes, jobs using hard labour will be replaced by AI, Robotics etc. Digital technologies will be invasive; offices can now be run from anywhere in the world. The COVID-19 pandemic was a turning and tipping point which led to creation of digital and phygital worlds. It led to centralisation of work and optimisation of manpower. However, the physical world enhances recognition, empathy and a sense of satisfaction and camaraderie in contributing to someone else’s work. HR must be the binding force and strike a balance. Work, workforce and workplace have been redefined. Upskilling and reskilling are the need of the hour. And last but not the least, effective engagement with every member of the workforce and moving forward together will be key to success. Balmer Lawrie witnessed Board Level and Top Management changes in June-July 2024. Mr. Adika Ratna Sekhar, Chairman & Managing Director laid down office on 30th June 2024 after a stint of over a decade in the Company. Mr. Adhip Nath Palchaudhuri formally took over as Chairman & Managing Director (C&MD) of the Company with effect from 20th July 2024. He was holding the position of C&MD (Additional Charge) from 1st July 2024. Besides his role as C&MD, he is continuing to oversee the Service Businesses as Director [Service Businesses] – Additional Charge. Mr. Romon Sebastian Louis has been re-designated as Executive Director [Logistics Infrastructure & Cold Chain] with effect from 29th July 2024. The Top Management Team witnessed the addition of Mr. Sushil Dugar, who is now COO [Logistics Services] and Mr. Siddhartha Das Barman who was elevated as Senior Vice President [HR]. Hope you enjoy reading this edition of BLOG. As always, share with us your feedback and suggestions. Please contribute for the Talent Unlimited section as well. You may email me at mukhopadhyay.mohar@balmerlawrie.com. Organisational Gazette 2
- 3. SIGNIFICANT HAPPENINGS @BALMER LAWRIE The Top Management Meet was held on 9th & 10th June 2024 at Ooty. Container Freight Station (CFS) - Kolkata crossed a significant milestone on 23rd June 2024 when the first container rake embarked on its journey from the Haldia Dock Complex (HDC) to its premises. This historic event marked the launch of the ‘Port Link Express’, a new service that commenced its maiden journey with 80 TEUs (Twenty-Foot Equivalent Units) of import containers belonging to SITC Line from Haldia port to CFS - Kolkata. The ‘Port Link Express’ is a pioneering cost-effective and eco-friendly land bridge initiative that will enhance trade logistics in the Eastern Region. This groundbreaking initiative aims to establish a robust land bridge between the Haldia terminal and CFS Kolkata, leveraging the superior draft at Haldia to enhance the efficiency and cost-effectiveness of container transport between these two critical points. CFS – Kolkata witnessed the maiden journey of the ‘Port Link Express’ export train, from its premises to Haldia port on 29th June 2024. The export train was flagged off by senior officials of Balmer Lawrie & Co. Ltd., Syama Prasad Mookerjee Port, MSC Line, Hind Terminals Pvt. Ltd., Electrosteel Castings Ltd. and Asst. Commissioner of Customs. The debut export train, operated by Hind Terminals carried 90 export TEUs (Twenty-foot Equivalent Units) of the MSC Line. The ‘Port Link Express’ is expected to significantly boost trade efficiency by enabling 2 to 3 trains per week to move between Haldia port and Balmer Lawrie CFS - Kolkata. ISSUE 47, July 2024 3
- 4. On 25th June 2024Balmer Lawrie Travel signed an MOU with Bureau of Indian Standards (BIS) for the arrangement of various non-ticketing services round the year on pan India basis. Under this MoU, Balmer Lawrie will be handling various programs, events, workshops and seminars, exposure visit etc. to be organised at different locations across the country for different offices of BIS. Balmer Lawrie Travel signed an MOU with Oil India Limited (OIL) on 31st May 2024 to provide the employees with privileged access to corporate travel benefits. On 29th May 2024 Balmer Lawrie Travel signed an MOU with NHPC Limited for providing special air ticketing services for domestic travel through the Standard Self Booking Tool (SSBT) App for serving and superannuated employees, who can book tickets for themselves and their family members as per the corporate plan offered. Organisational Gazette 4
- 5. Balmer Lawrie wasthe Travel partner for the various Indian contingents participating in International Sports events. Below are details of some teams handled by the Sports Ticketing team of Travel – Delhi: Vacations – Kolkata participated in ABP Tourist Spot, a travel and trade fair organised by Anandabazar Patrika in Kolkata from 21st to 23rd June 2024. The Durga Puja Holiday packages were launched at the event for B2C customers. Considered the biggest B2C travel fair in the city, with footfall of thousands of visitors, the event was a great platform for showcasing and selling Vacation Exotica’s GIT (Group International Tours) packages. h The Indian Table Tennis Team participated in WTT Youth Star Contender held in Lima, Peru from 19th to 23rd June 2024. h The Indian Kayaking & Canoeing Sprint Team participated in the 2024 Asian Canoe Sprint Junior & U-23 Championship, at Pattaya- Rayong, Thailand from 12th to 16th June 2024. ISSUE 47, July 2024 5
- 6. h The Indiancontingent participated in the 2024 BRICS Games at Kazan, Russia from 12th to 23rd June 2024. h Balmer Lawrie was the travel partner for the Indian Men’s Hockey Team that participated in Olympics 2024 at Paris from 26th July to 11th August 2024. SBU: Industrial Packaging participated in the 11th Asia-Oceanic Steel Drum (AOSD) International Conference held at Paradise City in Incheon, Korea from 22nd to 24th April 2024. The theme of the conference was ‘Steel Drums: A Step Towards Global Sustainability’, reinforcing the drum manufacturers’ commitment to addressing environmental issues. The AOSD conference is an important information window and platform for the international development of the steel drum industry. Balmer Lawrie was represented by Mr. R M Uthayaraja, Director [Manufacturing Businesses], Mr. N V Balaji, COO [IP] and Mr. Pradeep Menon, Head [Marketing] at the conference. COO [IP] presented the sustainable initiatives by Balmer Lawrie in his presentation titled: Beats of Sustainability: Balmer Lawrie’s green approach to Drum Manufacturing. Organisational Gazette 6
- 7. As part ofBalmer Lawrie’s Startup Hunt Round 5 which was launched in March 2024, shortlisted Startups presented to the jury members including Directors of Balmer Lawrie, IIM Lucknow EIC (IIML EIC) Jury Members and Industry Experts during the final pitching round on 24th June 2024 at the Balmer Lawrie House in Kolkata. The Startup Hunt Round 5 was launched in collaboration with IIML EIC as incubation partner on 18th March 2024, inviting applications from interested Startups. Balmer Lawrie had signed an MOU with IIML EIC in February 2024 for incubation of Startups. IIML EIC carried out marketing campaigns through social media, email, digital media etc. Physical events were also conducted in three major cities, Kolkata (Balmer Lawrie Corporate Office), Delhi (IIM Lucknow EIC campus) and Bangalore (Microsoft Office) for creating a buzz in the Startup fraternity. The Startup roadshow at the Corporate Office in Kolkata was organised on 19th April 2024 as part of the Corporate VC Startup Engagement Programme (CSEP). CSEP includes incubation support at IIML EIC, assured funding opportunities, opportunity to interact with industry experts, and investor & mentor connect. 400+ applications were received out of which 17 Startups were shortlisted based on the scoring on various parameters in the first round of pitching. A jury comprising Subject Matter Experts (SME) from different SBUs / Functions (IP, Travel, Chemicals, Logistics & IT) and industry experts from IIML EIC was formed for the semifinal round where the shortlisted Startups presented their business cases through online pitching sessions on 6th & 7th June 2024. The jury qualified 7 Startups – NapTapGo, Uneverse Mobility Pvt. Ltd., Constems AI Systems, RoadAthena, GoodLives, Wildfloc Adventures Pvt. Ltd. Hoags (AI – IoT) – as finalists for the Final round of pitching. Balmer Lawrie and International Coaching Federation (ICF) in association with Bengal Chamber of Commerce and Industry (BCC&I) organised a set of interactions on 4th April 2024 at Balmer Lawrie House and the Bengal Chambers in Kolkata. The event aimed to explore the benefits and power of professional coaching in various spheres of life. The event included a roundtable and panel discussions with leaders from diverse backgrounds in Kolkata to explore the power of coaching towards human transformation. ICF and Balmer Lawrie teams deliberated on possible collaborations to further the coaching culture in the region. ISSUE 47, July 2024 7
- 8. Mr. Abhijit Ghosh,Director [HR & CA] and Mr. A K Gupta, Head [RHR – NR] and COO [Travel] inaugurated an RO Water Filter / Cooler Machine donated by the Company, as part of its CSR initiatives, to a State Government School at Dhouj, Faridabad on 28th May 2024. World Environment Day (WED) was celebrated on 5th June 2024 in units and establishments across locations with the administration of the WED pledge. The celebrations continued till 10th June 2024. All the manufacturing and service units organised sapling plantation to increase the green cover. An online quiz, essay, slogan, photography and ‘Best of Waste’ competitions were organised for all employees, an awareness program on ‘Environmental Impacts of Food System’ was conducted, and an online drawing competition was organised for employees’ children to create awareness on key environmental issues. Winners of the contests were given prizes. The 10th International Day of Yoga was observed and celebrated across all the units and establishments of Balmer Lawrie on 21st June 2024. The theme this year was ‘Yoga for Self and Society’. In the Eastern Region, a session on ‘Yoga for Health & Wellness’ was organised for the employees in associationwithRejuvenate–TheYoga Studio. Employees also participated in the slogan and poster competitions organised on the occasion. Yoga workshops were conducted in offices across locations pan India. Organisational Gazette 8
- 9. Message from Mr.Adhip Nath Palchaudhuri, Chairman & Managing Director and Director [Services Businesses] – Additional Charge This is my first message as C&MD for Balmer Lawrie Organisational Gazette (BLOG) and I feel happy that we have kept the communication going be it through my quarterly message, C&MD's Listening Post or the Town Hall Meetings. The first quarter of this financial year was good, with us achieving significant business milestones. And now, as we move on in our journey of growth and transformation, it will be imperative to keep leveraging the synergy amongst our Strategic Business Units (SBUs), with the Functions enabling the Businesses to scale greater and newer heights. I am glad that this issue of BLOG is focussed on showcasing the pivotal role of HR initiatives in shaping the future of the organisation. As we continue to navigate an increasingly dynamic and competitive environment, the importance of investing in our people will be critical. The HR initiatives like coaching, mentoring, learning and development programmes, wellness activities and others are strategic enablers and are testament to our unwavering commitment to fostering a high performance culture. As a public sector enterprise, our mandate is to not only deliver exceptional services, but also build a robust, skilled and motivated workforce that will drive innovation, efficiency and growth. HR's role as a catalyst to empower every employee to realize his / her fullest potential, to foster a culture of open communication and trust, and to harness creativity and innovation is significant in realising the organisational goals. We must make all efforts to derive maximum benefits of the various programs initiated by HR. Our Coaching and Mentoring programs have been very successful, and I hope that new Balmer Lawriens are getting the necessary guidance and support to understand the organisational culture, and are equipped with the tools and confidence to tackle challenges head on. Our Learning & Development programs are tailored to meet the needs of our diverse businesses and are focussed on preparing the SBUs for the future. Various management development programs aimed at honing leadership skills have prepared employees to take on greater responsibilities. I will encourage all Managers to leverage the Reward & Recognition scheme, which is a comprehensive framework that acknowledges even small but salient contributions of employees. Employee wellness and mindfulness are critical in today’s fast-paced world. The organisation recognises the value of a healthy and balanced workforce and kudos to HR for implementing programs like yoga for all, parenting wellness workshops and self-development programs to help employees maintain both physical and mental well-being. As you are aware, we lost one of our colleagues Mr. Sundar from Logistics Services - Chennai. Please remember, the onus is on each one of us to take care of our health. Please do not ignore warning signs that could lead to serious consequences. Though HR is the custodian of the organisational culture, I believe that onus of fostering the organisational culture lies with each one of us. At Balmer Lawrie we have always nurtured an intrapreneurial culture, where employees get the opportunity to work in different SBUs and enhance their knowledge and skills. I would like to see every Balmer Lawrien take up new responsibilities, learn about new businesses, move to different SBUs, new cities / locations and promote the “organisation comes first” culture. Great companies have a high culture of accountability. High performance and accountability are some of those key factors that will drive us to our topline target of Rs. 6000 crores by 2030. HR as a discipline is evolving and we have to start prepping up for a workplace that will require collaboration between machines and human intelligence. We will not be able to maintain our leadership position in the various businesses we operate if we do not leverage new age technologies like AI, ML, IoT, Robotics etc. We have to upskill and reskill in a big way. People will continue to be at the core of business and employee engagement will be key to drive performance excellence. We have to look at innovative ways of employee engagement. I encourage all of you to embrace opportunities to enhance your skills, explore new horizons, and contribute meaningfully to the organisation. Together, let us create a workplace where every employee feels valued, supported and inspired to excel. Let's strive to be strong and more resilient to combat the future challenges while continue to pride on our rich history and legacy. My best wishes to all of you! ISSUE 47, July 2024 9
- 10. Message from Mr.Abhijit Ghosh, Director [HR & CA] Namaste! I am glad that this issue of Balmer Lawrie Organisational Gazette is featuring the various initiatives taken by HR to enable the Businesses and strengthen its inclusive role. One of the major initiatives that was recently rolled out was Utthan - the Reward & Recognition Scheme. Utthan aims at promoting a culture of appreciation and encouragement at Balmer Lawrie, where every achievement is valued and every success is applauded. The scheme encompasses recognition for Individuals and Teams. I will urge the Business / Function Heads to nominate deserving members from their respective SBUs / Functions as this will not only be a great source of motivation for the winners but also for those aspiring. Talent acquisition, development and retention is another area that we are focusing on proactively. We have tailored L&D programs meeting the needs of our diverse businesses. For example, the movie- based learning programs for Logistics Services and Travel & Vacations were very well received. The HR team is continuously innovating and collaborating with the Businesses to cater to their learning needs. Our coaching and mentoring programs for Leadership Development were immensely value adding for the Businesses. Special programs curated for Women Leadership Development are in the pipeline. We are also participating in the ‘Great Place to Work” survey and certification. Technology will play a major role in redefining work, workplace and also the workforce in the near future. We will have to grow a deeper understanding of how AI and other technologies can be leveraged to redefine the HR function including the various HR processes “with a Human face”. Developing leaders for the future, which is characterized by changes uncharted, unprecedented and unheard, is the challenge for the Present. ‘Today’ leaves us with both the potential as well as an unanswered question on how to address the holistic wellbeing of employees in the face of technological disruptions, change, human stress and burnout etc. in the changing panorama of ‘Tomorrow’ and beyond , need to be proactively addressed. In the direction of enhancing employee wellness, Corporate HR initiated the program ‘Urja’ which includes parenting wellness and yoga workshops. The role of HR will continue to evolve and remain multidimensional. We have to continuously leverage new-age technology and focus on upskilling and reskilling, employee wellness, change management, driving innovation, and leadership development. Moreover, we have to consider Humans in the organization as a ‘Source’ and not a ‘Resource’ - a change in the thought architecture. I will request the HR team to work with passion and courage and create a workplace environment where employees will embrace the ‘new’, with the passion to innovate and create while experiencing meaningfulness at work. We together will make Balmer Lawrie a Great place to work. Embracing an Inclusive approach while celebrating the spirit of New Age India, bridging the gap between past and present, honouring our legacy while pushing the boundaries of contemporary HR practices – remain our strengths and a driving energy while we ready ourselves for the future. Best wishes to all of you! Organisational Gazette 10
- 11. Tête-à-tête with Mr.Siddhartha Das Barman, Senior Vice President [HR] Tell us about your journey in Balmer Lawrie... Dil se… ‘Terrific’. When I joined in August 2007, my average tenure as an employee per employer was 1.75 years; just had around 7 years’ experience. Did not really think, I would end up serving the Company for 17 years. This organisation has continued to challenge me, I kept accepting them, sometimes I have succeeded, but I have always learnt. Often lived a day at a time, kept evolving around the cycle of challenge-success-learning and never realised when from a child on probation I have become a teen-ager in this grand old organisation. When I look back, I see a lot of mentors in Balmer Lawrie (BL), who have shaped me. Feels great to count my blessings. Just hope I shall be living up to those standards for those who have trusted their future with us and joined BL. Our organisation and its Businesses are highly diverse. What are the challenges faced by your team while dealing with this diversity? Our diversity is our blessing. I believe that the challenge arises not from diversity but from scale. We would be in a much better position to cater to the diverse needs of our personnel and businesses, provided, each of our businesses grow independently. The feasibility of becoming flexible for any organisation grows exponentially when it grows at top-line and hence, at manpower levels. It is a fact that at BL, often in HR, we are seen as trying to fit one policy to multiple businesses, operating in varied industry spaces. There is an emerging need for space / room to accommodate the diverse needs of our frontline personnel. The top of the pyramid has lesser need for flexibility in policies, compared to the bottom; this is true for both manpower and businesses. We hope, going ahead we will be doing better through adoption of technology, however the fundamental need for size and growth needs to be addressed. I strongly believe that every member of the HR team, is sensitive to the concerns of our internal customers, and we will stand up to the demands as and when they arise. We have done it; we will continue to do it. Whilst on the point of diversity, I feel compelled to highlight the unity that has helped BL during all these years. BL is one of those few corporates that can boast of continued industrial peace, our colleagues in the Union across businesses and regions have always stood by the leadership and that is remarkable. In the current business environment with unforeseen changes, HR has a significant role to play in strategically partnering with the Business. What are your thoughts on this? The reality of the day is ‘ambiguity’. Our colleagues in the SBUs are bombarded by mutating market(s). In HR we are focusing on development of Managerial and Leadership bandwidth in the Company, focusing on the need for nurturing ‘collaborative resilience’. In recent times, thanks to the support of our Chairman & Managing Director, the investment in Leadership Development, including focus on new age practices like Coaching has gone up manifold. HR is partnering with businesses to develop resilient all-weather leaders, at all levels, that’s the strategy. Other than this, the idea is to operate as a sensible, sensitive and agile team, that believes in being responsive 24X7. ISSUE 47, July 2024 11
- 12. I believe itdoesn’t make sense to try and foresee ‘change’; you drive change because you have a need, don’t look for examples to follow, or grow the ability to adapt at the blink of an eye. The former is easier. How is Balmer Lawrie leveraging new age technology in HR to enable better employee engagement and business performance? HR, in Balmer Lawrie, has always embraced technology whenever opportunities arose; we should thank our predecessors and the present business leaders for this. Changes in the technology landscape impact employee experience directly; we have always received support from the SBUs and Functions in accepting such changes. The Corporate IT team has been an enabling elder-partner in this journey. The fact that HR was the first among BL fraternity to adopt Robotic Process Automation [RPA], is a matter of pride for us. Our BoTs today operate at 90 to 95% accuracy in most complex areas of recruitment. However, there are miles to go, we must find avenues to make our BoTs work hard, and find opportunities to increase horizontal deployment. I believe members of the HR Teams, in the regions, can come up with ideas in these areas. We are encouraged by the commitment shown by the Corporate IT Team, who are now exploring options of bringing in advance applications for bolstering the core HR processes of recruitment, Performance Management System (PMS) and Learning & Development (L&D). We would actively explore if processes can be AI enabled to enhance the experience of our internal stakeholder. I have personally been part of our Organisational transition from Sybase to RPA and I have realised, any effort in technology adoption becomes a success, when the team is able to create a comprehensive and deep brief on paper. We must, as a team capture our processes in complete details, and every time there is an opportunity we must also question ‘do I really need this process TODAY’. Eventually if processes do not become simpler, leaner and accurate, there is little point in talking about technology. The boon is, we have a lot of members in the function, who are young and questions status-quo; their time has come, only thing that they will have to do is stretch and get involved in such initiatives to see their dreams come true. I am hopeful the youth in HR are looking forward to such challenges. Balmer Lawrie hosted the 63rd Oil HR Summit in June 2024 at Kolkata. The HR team worked under your guidance to put up a great show. What were those key things that drove the success of the event. The 63rd Oil HR Summit brought Balmer Lawrie under spotlight. I was just another member of the team that crafted the success story. The leadership was very enabling in supporting us, and our colleagues from the Vacations vertical did a wonderful job! We succeeded because every member was looking at the whole show; I remember, there was a single plan-document and it was shared with every single member of the team, everyone knew when they were playing the leadership role. We really had what I would like to refer as ‘Shared Vision’. I really do not know, what was the recipe behind our success, but I experienced extreme commitment and ownership from every single member of the team. I remember after the final gala dinner, I was in tears, while acknowledging the contribution of the team that was working without resting. In a nutshell we succeeded, because we all saw the same dream, we all stretched, we did our jobs without judgement, we stepped in for others when they needed support. I have attended many such meets; the role of protocol officer has never been seen as something of worth, but at BL we approached it very differently and for the first time in history, the protocol officers were thanked in public by the Directors of the participating Organisation. Organisational Gazette 12
- 13. At the end,I must mention that while many of us were manging the show, some of us were holding the fort back at office. I thank them also for the success as otherwise we would not have been able to focus on the event. Your expectations from the HR team... I have none, I know I cannot influence anyone else’s behaviour. I however have tall expectations from myself. I keep thinking, what can I do, that will give a reason for others, whom I am working with, to take a step forward with me. Whenever I have tried hard enough in doing my job well, sharing with others my ‘WHY’ honestly, I have seen my colleagues making it a point to play significant roles in making projects successful. I hope, in my journey, I will be successful in knowing the expectations of the HR team members, even from those who are putting up single-person shows in remote units / branches. I hope that my senior colleagues will help me in understanding, sometimes unsaid needs of their team members. I pray, that I will be able to fulfil their expectations over a period of time. Your message for Balmer Lawriens... I believe that Balmer Lawrie is at a point of inflection; our leaders of the past have built the foundation and the Leadership of the day comes with a vision of exponential growth. Little that I know, tells me that we are looking at expansive growth in every business that we are in. This would call for a lot of collective and emotional energy. I believe that the first step always come from faith…have faith in the vision of the Board and the Chairman. Do know that, we will now embark on a ‘manthan’, have hope that you are going to a part of the next ‘Amritkal’ of Balmer Lawrie. Let us work for only one objective…our children will proudly say my parent ‘works in Balmer Lawrie’. REGIONAL HR HEADS SPEAK Ashok Kumar Gupta COO [Travel] and Regional HR Head – Northern Region You have been shouldering the responsibility of COO [Travel] other than your role of Regional HR Head in the Northern Region. How has this helped you to leverage HR best practices to engage better with the employees of Travel pan India? Taking on the role of COO [Travel] alongside my responsibilities as Regional HR Head has provided me with a holistic view of our Travel operations and employee dynamics across the branches and implants. This dual perspective has enabled me to integrate HR best practices more effectively into our Travel vertical of SBU: Travel & Vacations, fostering stronger engagement and alignment with our Business goals. By understanding the operational challenges and opportunities first hand, I am implementing strategies to motivate and support my team members, creating a positive work culture and driving the success of the Travel business. My HR experience has equipped me well to add value the various areas of HR to enable the Travel business to perform better. With strong leadership and management skills, I am able to effectively guide and motivate my Travel team pan India. I have been able to identify, develop and retain top performers, ensuring my team has the necessary skills to drive the Travel business successfully. I have leveraged my ISSUE 47, July 2024 13
- 14. HR experience tofoster a positive work culture, leading to high employee engagement, motivation and productivity. I have also been able to effectively articulate Travel’s vision, goals and expectations to my team. The Travel business is very dynamic with high customer expectations. Knowledge in HR has helped me to adeptly handle workplace conflicts, ensuring minimal disruptions to business operations. I have aligned my team’s skills and strengths with business objectives, driving sales and profit growth for the Travel business. We have handled crisis situations and navigated organisational changes, maintaining business continuity even when faced with unprecedented challenges. My knowledge of labour laws and legal knowledge have helped me to mitigate risks, ensuring compliance and avoiding potential legal issues in the Northern Region. It has been my continuous endeavour to coach and develop my team members, enhancing their skills and performance. We are also making all efforts to leverage data and analytics to make informed business decisions, driving growth and profitability. By applying my HR, IR, and administration expertise, I have created a high-performing team and achieved record sales and profit for the Travel business. James Paul Gregory Associate Vice President [HR], Regional HR – Western Region You are the Regional HR Head of the region that has key manufacturing units and contributes significantly to the topline and bottomline of the Company. Tell us about the significant HR interventions for engaging meaningfully with the Businesses in your region. It is a matter of pride and responsibility for us that the Western Region (WR) houses some of the most productive and business critical operating centres. Since Balmer Lawrie is into very diverse businesses, the units, needless to say, are very diverse and thus, the requirements are varied. Also, WR is geographically spread across Maharashtra, Dadra and Nagar Haveli and Gujarat. We in RHR-WR believe that transparency, open and regular communication and addressing issues locally and as immediately as possible go a long way in creating a better HR climate. In line with the above principles following are the initiatives that have been taken this year by RHR-WR: 1. Empowering our HR resources placed in various units - We are working out a simple ready reckoner of HR processes which will be given to our Unit HRs to enable them to quickly answer basic employee queries. 2. Many of the units in WR have contractual manpower. We are in the process of exploring Contract Labour Management Systems in order to free our HR team members from routine jobs like attendance, payroll processing etc. and they are able to focus on core HR / IR issues. 3. We have encouraged each of our team members to undertake one simple, doable New Initiative that will benefit the business / unit. Given the varied and diverse nature of the business units and their different needs, we have left it to the respective team members in-charge of the unit to decide the new initiative they would like to take. Other than these, our team members are encouraged to visit the various units and meet the employees to understand and facilitate in providing solutions to various HR related issues. We in RHR-WR have a tag line “Every Little Helps” as we believe that even smallest of the improvements can go a long way in building a better HR Climate. Organisational Gazette 14
- 15. TellusaboutthevariousHRinitiativesthatyouhaveimplemented in the EasternRegion to enhance employee relations. In RHR-ER, we believe and are aiming towards moving from a “Command & Control” to a “Collaborate & Coach” model of working. We are focussed on this transformation and are working accordingly. Our employees are our assets. Our assets walk out of the door every evening and we make sure that they come back the next morning. Various initiatives viz. tie up with the best of Hospitals, periodically conducting various health talks at different units, conducting various Employee Engagement activities like Sports & Games, Cultural Programmes, Training programs etc. for Officers and Workmen have been taken up in the Eastern Region to enhance Employee Relations. I find it worthy to mention that it is true that everyone works for money, but it is the recognition for which people go the extra mile in their work. Hence, a reward and recognition scheme has been launched to address the emotional needs of the employees. Sumit Dhar Associate Vice President [HR], Regional HR – Eastern Region Sriraman D Associate Vice President [HR], Regional HR – Southern Region We have witnessed challenges related to Industrial Relations (IR) in the Southern Region. What initiatives have you implemented to combat the various IR challenges and improve relations with various stakeholders? Southern Region is unique to Balmer Lawrie, since we have units of all the SBUs of both Manufacturing and Service Businesses. Manali Complex has manufacturing facilities of SBUs: Chemicals, Greases & Lubricants and Industrial Packaging. It also has a Container Freight Station. The expectations of these units from the HR Department are different. Our team fulfils and caters to their expectations. Manali Complex has four Unions. The challenge is to manage the unions and maintain a good IR climate conducive for smooth running of the businesses. Grievance is the base for any IR issue. We are receptive to the employees’ issues, and we redress it quickly before it builds into an IR issue. We have maintained a good personal connect with our workforce and supported employees and their families in times of personal crisis. Organising medicals camps, birthday celebrations, training programs etc. have helped in developing a sense of belongingness among our employees. We have encouraged workmen involvement in Safety and Canteen Committees, where they lead and ensure that Safety and Hygiene factors are taken care of for all the employees. Various employee engagement activities are conducted like Foundation Day programs, tours, celebrating local festivals etc. where employees actively participate. Our team works towards nurturing an environment of trust and promoting a sense of belongingness among employees. Our team’s receptive and responsive approach to employee needs have resulted in an amicable IR situation in the region. ISSUE 47, July 2024 15
- 16. KNOW YOUR FELLOWBALMER LAWRIEN… Satishkumar Laxmanrao Andegaonkar Manager [HR], Logistics Infrastructure - Mumbai Place you belong to and who all are there in your family? I am originally from the Nanded District of Maharashtra, which is renowned as the district of Sanskrit poets, though it unfortunately falls within a drought-affected area. My family includes my parents, my spouse, and our daughter. They have been very supportive and play a significant role in my life. What are your hobbies? In my free time I enjoy reading books and cooking. Two things that your colleagues don’t know about you… Not applicable Message for fellow Balmer Lawriens… To my fellow Balmer Lawriens, I want to say that it’s an honour to work alongside such a dedicated and talented team. Let’s continue to support each other and strive for excellence in everything we do. Together, we can achieve great things and make a significant impact. How long have you been working with Balmer Lawrie and currently what is your role? I have been associated with Balmer Lawrie for little less than a year. Currently, I hold the position of Manager – HR at Logistics Infrastructure in Mumbai. In this role, I am responsible for the HR, Industrial Relations and Administration portfolios. What do you like about Balmer Lawrie and tell us about a momentous occasion in the Company? What I really appreciate about Balmer Lawrie is its strong commitment to sustainability and employee development. The company fosters a collaborative and supportive environment that encourages growth and excellence. A momentous occasion for me was attending the Oil HR Meet organised by Balmer Lawrie in Kolkata, where all Oil PSUs were participants. Who is your inspiration in life and why? My inspiration in life is my father. The values and qualities he instilled in me have been the foundation upon which I am building my path in life. Organisational Gazette 16
- 17. How long haveyou been working with Balmer Lawrie and currently what is your role? I have been associated with Balmer Lawrie for about 2.5 years and I am part of the Regional Human Resources Department in the Western Region. What do you like about Balmer Lawrie and tell us about a momentous occasion in the Company? Balmer Lawrie being a diverse organisation with presence in different business sectors, provides huge opportunities on how various industries work and this helps us in having an edge over other fellow members of the HR fraternity. Who is your inspiration in life and why? Inspiration for me, until now, has never been a who. For me it’s the character or attitude of a person or how a particular person handled a situation or responded to a specific event. I learnt these initially by reading books, noticing people and currently social media has become a new addition. Place you belong to and who all are there in your family? I belong to Chennai, and my family consists of 5 people, my father, mother, spouse, brother and me. What are your hobbies? My hobbies include bike rides and hikes. Two things that your colleagues don't know about you... I believe that every individual who crosses our path in life makes at least a teeny-tiny difference to our future for good. Message for fellow Balmer Lawriens… “பீலிபெய் சாகாடும் அச்சிறும் அப்பண்டஞ் சால மிகுத்துப் பெயின்.” - Thirukural 475 Explanation: A small thing can make a big difference in your life. The kural suggests that one should not underestimate the potential impact of even small things. It warns against complacency and the dangers of overconfidence. In essence, Thirukkural 475 teaches us the importance of balance, moderation and recognising the true weight of things, regardless of their appearance. Viknesh V Asst. Manager [HR], RHR - West, Mumbai ISSUE 47, July 2024 17
- 18. How long haveyou been working with Balmer Lawrie and currently what is your role? I have been working at Balmer Lawrie since December 2021 in the Corporate HR Department, where I am currently responsible for overseeing talent acquisition activities. What do you like about Balmer Lawrie and tell us about a momentous occasion in the Company? One of the things I appreciate about our company is the supportive work environment. The culture here encourages collaboration and open communication, which makes it easy to share ideas and get feedback. This has helped me fit in and feel valued as a team member. While there are many moments to cherish, I would like to highlight the occasion when we went live with the implementation of Robotic Process Automation in our recruitment operations. Who is your inspiration in life and why? My father has always been a major inspiration in my life. He overcame significant challenges in his early years to build a successful career and a loving family. His resilience, humility and positive attitude, even in the face of adversity, remind me to stay grounded and work hard towards my goals. Place you belong to and who all are there in your family? I was born and raised in Kolkata. My family currently consists of four members: my parents, my spouse, and myself. What are your hobbies? I have a keen interest in gaming and playing football. Two things that your colleagues don’t know about you... I have a passion for fishkeeping, which I find both relaxing and fascinating. Also, I’m an enthusiastic fan of anime, enjoying both the art and storytelling aspects of this unique medium. Message for fellow Balmer Lawriens… At Balmer Lawrie, we benefit from extensive learning opportunities and a welcoming culture that embraces new ideas and perspectives. Each one of us is integral to our Company’s success, and it’s evident that our collective teamwork and dedication are the driving forces behind our achievements. Let’s continue to build on this momentum, supporting one another and striving for excellence as we move forward together. Saurodip Gupta Asst. Manager [HR], Corporate HR, Kolkata Organisational Gazette 18
- 19. How long haveyou been working with Balmer Lawrie and currently what is your role? I have been working in Balmer Lawrie for the past two years. I oversee a range of Learning and Organisational Development initiatives. These include Action Learning Based Leadership Development Programs, Unmesa – Balmer Lawrie Mentorship Scheme, Urja – Employee Wellness Initiative of Balmer Lawrie, Competency Development and Manager Development Programs. In addition to these specialised programs, I also coordinate regular training sessions to continuously enhance our employees' skills and capabilities. What do you like about Balmer Lawrie and tell us about a momentous occasion in the Company? The warmth that I receive from my colleagues is the best thing that I like about Balmer Lawrie. The momentous occasion that I experienced in the Company was the 63rd HR Summit for Oil & Gas PSUs held from 14th to 16th June 2024 where we as an HR fraternity of the Company were able to set a benchmark for all the Oil & Gas CPSEs and for the same we received appreciation from the HR Directors of the CPSEs. We are glad that we were able to do justice the theme of the Summit titled “Reimagining Employee Experience in PHYGITAL World” by giving the delegates an experience that they would go on to cherish. Who is your inspiration in life and why? From a purely professional standpoint, my inspiration is Elon Musk. His vision for humanity, technology and the planet set him apart from others. His groundbreaking innovations in science are unparalleled. From implanting a chip in human brain to envisioning human colonization of Mars, Musk’s achievements are the realisation of ideas that few dare to pursue. On a personal level, the name that stands out is Lord Krishna. His teachings in the Mahabharata, particularly on Dharma (duty and righteousness) and Satya (truth), provide a profound foundation for the values I strive to embody in my life. His wisdom serves as a timeless guide for living a life of integrity and purpose. Place you belong to and who all are there in your family? I hail from Berhampur, Odisha, and spent my formative years in Talcher, Odisha. My family consists of my wife, my younger sister and my father. Sadly, my mother passed away in 2021. What are your hobbies? I enjoy listening to music, watching sci-fi and comedy TV series and movies, and following football games. I also love watching videos related to astronomy and staying updated with the latest technologies. Two things that your colleagues don’t know about you... My great-grandfather fought in World War II in Rangoon (now Yangon, Myanmar) During an exam for shortlisting Engineering MTs by a Maharatna CPSE, I intentionally left some questions unanswered, even though I knew the answers and there was no negative marking for incorrect responses. I had a belief that pursuing the job in Engineering was driven more by societal expectations Ranish Ranjan Asst. Manager [HR], Corporate HR, Kolkata ISSUE 47, July 2024 19
- 20. Glimpses of 63rd OilHR Summit hosted by Balm Balmer Lawrie successfully hosted the 63rd Oil HR Summit from 14th to 16th June at The Westin, Kolkata.The representing the Oil and Gas PSEs under Ministry of Petroleum and Natural Gas, GOI attende
- 21. er Lawrie from14th to 16th June 2024 at Kolkata entire event management was handled by Vacations – Delhi and the HR Department. Around 150 delegates d he event that witnessed engaging talks by industry experts, panel discussions and presentations.
- 22. of getting ajob in a CPSE than genuine interest. I had already been shortlisted for MBA-HR at XIMB, which I was passionate about. I ultimately missed the cut-off by just 4-5 marks. Message for fellow Balmer Lawriens… Stay updated with the latest technologies and commit to continuous learning. Human beings have successfully navigated transformative events that had profound impacts on employability, such as the Industrial Revolution and the advent of computers. This success was achieved by learning to work alongside machines and computers. We are now experiencing a similar transformative event: “The Evolution of Generative AI (GenAI).” It is crucial to familiarise yourself with GenAI and integrate it into your skill set to stay relevant and excel in your career. How long have you been working with Balmer Lawrie and currently what is your role? I’ve been with Balmer Lawrie for little less than a year as Assistant Manager. During this period, I’d been rediscovering myself and growing into my role as a dedicated service provider within the organisation. I feel fully immersed in contributing to the company’s success as part of the diligent workforce. What do you like about Balmer Lawrie and tell us about a momentous occasion in the Company? I admire Balmer Lawrie’s involvement in various economic ventures. What stands out most is the HR Department’s role in maintaining the morale and unity of all employees. A particularly memorable occasion was the in-house orientation HR Meet-2024 held in Kolkata, which was a valuable experience in understanding our shared goals and fostering a sense of belonging among the HR team members and the Company at large. Who is your inspiration in life and why? I would like to say that the person who has greatly inspired me has been my beloved grandmother. She always had a smile on her face no matter how hard she worked, and she loved everyone unconditionally. She was well respected and always gave more than what she received. I am truly touched by her attitude towards life, and I wish to imbibe those values as much as I can. Having joined our esteemed company recently, I found the speech delivered by our Director [HR & CA] at HR Meet 2024, which was held in Kolkata, truly inspiring. His ability to address complex HR issues in a simple and subtle way left a lasting impression on me. I admire his vision and his ability to view challenges from a broader perspective, which I found constructive and motivational. Place you belong to and who all are there in your family? I am from Rajahmundry, East Godavari district of Andhra Pradesh. I am fortunate to have a supportive family, including my parents, an elder sister who is working for a bank and younger brother who is pursuing his studies. Sade Vidhya Dhari Asst. Manager [HR], Associate Services, Chennai Organisational Gazette 22
- 23. What are yourhobbies? I developed interest in reading books on Human psychology. Additionally, I enjoy cooking and window shopping as part of my leisure activities. Two things that your colleagues don’t know about you... I have an unbiased approach towards work, and I am content with who I am. My commitment to maintaining high standards drives me to always give my best. Aligning my efforts with the Company’s goals and vision is my aspiration. Message for fellow Balmer Lawriens… I just wanted to take a moment to express how grateful I am to work with such fantastic people around me. Your dedication and positivity make each day a pleasure to work. Here’s to continuing our success together! How long have you been working with Balmer Lawrie and currently what is your role? My journey with Balmer Lawrie began on 3rd June 2024 and I’ve been working as Assistant Manager - HR since. What do you like about Balmer Lawrie and tell us about a momentous occasion in the Company? I’ll be honest, I’m still in the very first hour of my very own Siberian Rail Route journey, and so, all I can say is that I’m hoping for beautiful landscapes from my window on the way. Who is your inspiration in life and why? Well, there are two personalities I truly look up to - Dr. B. R. Ambedkar and Kazuo Ishiguro. I know these two personalities are from completely different backgrounds and no one would have put them together in a sentence, but what to me seems common in them is their idea of human morality. Both; through their work in policy and fiction respectively have put the last sheen of thought on my soul. Shivangi Parmar Asst. Manager [HR], RHR-NR, Delhi Place you belong to and who all are there in your family? I belong to the ‘Sanskari Nagri’ Vadodara, also the city of Banyan trees. Speaking of my Family, it consists of Me and my parents. We are a small family of three! What are your hobbies? My hobbies include reading and writing. These are the two things I pretty much can’t live without. Two things that your colleagues don’t know about you... First: I am a diehard Harry Potter fan! So, I’m pretty much looking for fellow Gryffindorians in (if not Kumbh, then) every Mela I go to! ISSUE 47, July 2024 23
- 24. Second: I amalso a chai lover, and so would never miss the opportunity of having a blissful cup of tea! Message for fellow Balmer Lawriens… I would say, ‘live’ and don’t miss out on moments which you’d rather have! N Balakrishnan Officer [HR], Logistics Services, Bengaluru How long have you been working with Balmer Lawrie and currently what is your role? I have been working with Balmer Lawrie for over 9 years and presently I am posted as HR Officer, at Logistic Services, Bengaluru. What do you like about Balmer Lawrie and tell us about a momentous occasion in the Company? One of the aspects that I admire about Balmer Lawrie is our commitment to excellence. Whether it’s through our diverse range of products and services or our proactive approach to market challenges, Balmer Lawrie consistently demonstrates a forward-thinking mindset that drives us all to excel. Another highlight is the legacy of 157 years, and the consistent and rich culture here makes me feel proud to be a part of this Company. Who is your inspiration in life and why? My grandfather has been a significant source of inspiration in my life. His dedication, resilience, and wisdom have always motivated me to strive for excellence and approach challenges with a positive mindset. The values he imparted to me have shaped my approach to both personal and professional endeavours. I find that remembering him as an example helps me stay focused and committed, even when things get tough. Place you belong to and who all are there in your family? I belong to Hosur and I am currently posted at Bengaluru and my family consists my wife, our daughter and me. What are your hobbies? My hobbies are taking photographs and listening to music. Two things that your colleagues don’t know about you... The two things that my colleagues may not know about me are 1. I love farming 2. I am an enthusiast in learning new things. Message for fellow Balmer Lawriens… It’s incredible to see how our collective efforts and commitment to excellence are driving us forward. Let’s continue to build on this momentum and strive for even greater achievements together. I’m proud to be a Balmer Lawrien and be a part of an outstanding team, and I’m excited about what the future holds for us. Organisational Gazette 24
- 25. HR INITIATIVES ENABLINGTHE BUSINESSES COACHING Balmer Lawrie is an evangelist and amongst the first organisations in the Eastern Region that has implemented professional coaching within the organisation. The Company initiated the coaching leadership journey in 2022 with the aim of building a coaching culture. 80% of Whole Time Directors of Balmer Lawrie are certified Coaches and 55% of the SBU / Functions have certified Coaches at L1 or L2 level. The Whole Time Directors and other Leaders have imparted 500 + hours of Coaching mostly within the organisation, driving individual development across the Company. In 2023 the Company implemented an Action Learning Based Leadership Development Program. The project is led by the Whole Time Directors on the Board, who identified 7 business critical projects for seven SBUs and identified 30 Hi-Po Executives to be part of the initiative. The Board committed to periodic review of progress of this leadership journey which was developed on the 70-20-10 principle. The leadership development initiative required participants to work on real life projects, while they were being provided with cognitive and behavioural developmental inputs in parallel. The learning journey included around 18 hours of coaching for each participant allowing them to explore existing assumptions, experiment with new behaviors and develop a deeper sense of personal development. The overall program involves 500 plus hours of coaching input for a group of 30 Executives, including 6 women leaders (20% of the pool). As on date approximately 30% of the leadership Executive strength of the Company have been exposed to coaching practices leading to becoming certified coaches. During the last year approximately 600 hours of coaching have been clocked which is almost 1.15 hours of coaching hours per Executive in the Company. The leadership development journey has opened new vistas of growth for the Company. Balmer Lawrie has opened its first tier two city Cold Chain Unit which can lead to exponential growth in SBU: Cold Chain. The Company has embarked on the project to set up a 1st Generation Ethanol plant which will be the biggest ever single investment of the Company. Projects undertaken by SBUs Logistics, Vacations and Chemicals are in the implementation phase. As part of the leadership development project, coachees were encouraged to share their personal growth stories, covering various areas like Being Assertive, Being Healthy, Building Networks for Career Progression, Pursuing Education, Building Better Relationships at Home and with Teenage Children, Project Progress Discussions, Team Dynamics Feedback etc. ISSUE 47, July 2024 25
- 26. Balmer Lawrie andInternational Coaching Federation (ICF) in association with Bengal Chamber of Commerce and Industry (BCC&I) organised a set of interactions on 4th April 2024 at Balmer Lawrie House and the Bengal Chambers in Kolkata. The event aimed to explore the benefits and power of professional coaching in various spheres of life. The event included a roundtable and panel discussions with leaders from diverse backgrounds in Kolkata to explore the power of coaching towards human transformation. The International Coaching Federation (ICF) is the leading global organisation for coaches and coaching. With over 55,000 members worldwide, ICF is dedicated to advancing the coaching profession by setting high standards, providing independent certification, and building a worldwide network of trained coaching professionals. Amongst other Indian cities, Chennai, Pune, Bengaluru, Delhi, and Hyderabad have thriving coaching communities impacting social and corporate organizations through ICF local chapters. To strengthen the presence in Eastern India, a local Coaching Community, comprising members of ICF Global, has been formed to create awareness on the power of professional coaching. Balmer Lawrie and BCC&I have joined hands to create an ecosystem supporting the formation of the ICF Kolkata Chapter. LEADERSHIP DEVELOPMENT The Action Learning Based Leadership Development initiative empowers employees through hands-on projects which help in fostering practical leadership skills and collaborative problem-solving. Various intrapreneurial projects were undertaken like setting up of Cold Chain Units in tier two cities, first generation Ethanol Plant, Foray into Textile and Agro Chemicals and Rail Logistics as Special Freight Train Operator, Free Trade Warehousing Zone, Third Party Logistics, Manufacturing Rigid Industrial Bulk Containers, Leveraging the captive Customer Base of Travel to sell Holiday Packages etc. These projects are aimed at realising the overall vision of the organisation to achieve a topline of Rs 6000 crore by 2030. Organisational Gazette 26
- 27. UNMESA - MENTORING OurMentoring Program offers career development opportunities and helps in the overall personal and professional development of both the Mentee and the Mentor. By pairing experienced and seasoned employees as mentors for junior employees at all steps of their employee life cycle helps them to grow their skills, learn about the different opportunities available to them in the organisation and create stronger relationships with senior-level colleagues that can lead to sponsorship opportunities. LEARNING & DEVELOPMENT INITIATIVES We are committed to nurturing the skills and expertise of our employees through a comprehensive range of training programs and educational opportunities. From leadership development programs to movie- based learning, we provide resources and support our people to expand their knowledge on a variety of topics, stay updated in their respective fields and continue to learn as they advance in their careers. Besides various Learning & Development initiatives, our movie-based learning initiative offers a unique approach to learning, utilising cinematic narratives as catalysts for reflection and discussion. This innovative method enriches employee knowledge and enhances critical thinking skills. Movie Based Learning for Travel Implants In response to the strategic need to enhance vacation lead generation within our Travel division, Balmer Lawrie launched a movie-based e-learning module tailored for Travel Implants. The travel business, characterised by its high volume and service-oriented sales process, benefits from a widespread distribution presence. However, the Vacations segment involves a more complex, sales-intensive process managed by traditional sales teams. To capitalise on our travel distribution network for better vacation lead generation, it was essential to orient and sensitise travel personnel to vacation opportunities, whether in terms of generating leads or closing sales, depending on their profile. The e-learning module effectively addressed these needs, equipping our teams with the necessary skills to drive success. ISSUE 47, July 2024 27
- 28. Movie Based Learningfor Vacations Objection Handling & Follow-up: To address the training needs identified for Objection Handling and Follow-up in the Vacations Vertical of SBU: Travel & Vacations, Balmer Lawrie has introduced a movie- based learning module. This initiative follows comprehensive interviews with relevant stakeholders to ensure that the training is both relevant and effective. The interviews explored key aspects of objection handling, including identifying the top objections faced by Vacations salespeople and the appropriate responses for each, with distinctions made by product type and customer profiles. For follow-up activities, the interviews clarified whether these actions pertain to pre- or post-customer acquisition, their objectives, and the types of follow-up activities required. This tailored approach aims to enhance the team’s ability to handle objections effectively and execute successful follow-ups, ultimately driving improved results in our Vacations vertical. MDP at IIM Lucknow: FY 2020-21 & FY 2021-22 Driven by the purpose of continuously developing people capabilities, our Company committed to taking a group of Executives across levels through a one-week Management Development Programme at no less an institution than IIM Lucknow. The standard MDP curriculum was curated based on inputs from the Top Management, and three modules targeted at each of the levels – E1/E2, E3/E4, and E5/E6 were finalized. Six batches of Executives were covered by the programme, and even COVID did not halt the project as the entire MDP was delivered online during the COVID months. While the benefits of the programme, as reflected through business and individual performance, may take time to be established, the first-hand reports indicated that the programs gave a moral boost to the participants. Certified People Leadership (IIM Bangalore & People Business): FY 2023-24 In response to the managerial learning needs identified through our Employee Engagement Survey, Balmer Lawrie has nominated employees from E5-E7 levels for the Certified People Leader Programme (CPLP). This unique management certification program is designed to help aspiring leaders enhance their skills. Offered by People Business in collaboration with IIM Bangalore, the CPLP includes several key components: Manager Assessment based on the R-OPTI model, workshops on Emotional Intelligence & Resilience, High-Performance Team Building, Business Orientation, and Leadership Effectiveness. Participants will also engage in experiential learning through the People Leader Journal, gamified simulations, and group coaching sessions, ensuring a comprehensive development experience. Organisational Gazette 28
- 29. UTTHAN - REWARDS& RECOGNITION We are dedicated to acknowledging the hard work and achievements of our employees by offering a range of incentives and honours. From best personnel of the year to best SBU of the year, we ensure that outstanding contributions are not only noticed but also appreciated and celebrated. The workforce gets to experience a culture of appreciation and encouragement at Balmer Lawrie, where every achievement is valued, and every success is applauded! Personnel of the Year Award recognises outstanding individual contributions, dedication and exemplary performance within our workforce. Team / Group of the Year Award celebrates collaborative achievements, synergy, and exceptional teamwork demonstrated by a group within our organisation. Best SBU (Strategic Business Unit) Award honours remarkable performance, innovation, and impactful contributions made by a specific SBU towards organisational goals and success. EMPLOYEE WELLNESS (URJA) At Balmer Lawrie, we prioritise cultivating a workplace atmosphere that champions overall well-being, nurturing the physical, mental, and emotional health of our team members. We offer programs focused on Parenting Wellness, Yoga and Stress Management to support our employees in leading balanced lives. Parenting Wellness - Our Parenting Wellness Program initiative offers valuable support to employees, covering diverse topics such as managing technology addiction and fostering critical thinking skills in children. Through engaging sessions and expert guidance, we empower parents to navigate modern parenting challenges and promote the holistic development of their families. Aspartofparentingwellness,withtheaimoffosteringapositiveenvironmentforworkingparentsatBalmer Lawrie, The Corporate HR Department in collaboration with Mentoria, has been organising a series of informative and engaging Counsellor-led Parenting workshops to address critical parenting challenges. After a successful launch of the initiative in September 2023, five insightful parental workshops were conducted till date, which equipped working parents at Balmer Lawrie with the information they needed ISSUE 47, July 2024 29
- 30. to build happierand healthier families. The workshops have covered a diverse range of topics relevant to working parents from all backgrounds. The first session, in September 2023, tackled the growing concern of technology addiction among children, teenagers and adolescents. In November 2023, the second workshop focussed on fostering strong family bonds through ‘Connective Communication’. The third session in January 2024 delved into the world of emotions, equipping parents with strategies to help their children manage emotions like stress, depression, and anxiety through the power of empathy and Organisational Gazette 30
- 31. listening. The workshopin March 2024 focused on the right way to discipline children. The topic, ‘Critical Thinking Skills for the 21st Century’, for the workshop in May 2024 was selected based on the feedback received from parents. The ‘Master Counsellor Workshop: Making Children Financially Literate’ was conducted online on 17th July 2024. The workshop helped parents to understand how they can raise financially responsible children. The Parenting workshop series has been a resounding success, receiving positive feedback from our employees who are parents. Corporate Yoga Program (Art of Living): FY 2023-24 In response to the enthusiastic feedback from our recent Internal Wellness Survey, Balmer Lawrie has introduced the Corporate Yoga Program as part of Urja: BL Wellness Programs. This initiative is designedtopromoteholisticwell-being,supporting the physical, mental, and emotional health of our employees. Led by certified instructors from The Art of Living, the program offers sessions focused on enhancing flexibility, strength, and posture through yoga asanas, practicing mindfulness and meditation to reduce stress, and cultivating inner peace and emotional resilience. This program reflects our commitment to creating a supportive and healthy workplace environment Our Yoga Program initiative provides employees with a holistic approach to wellness, featuring sessions on Desktop Yoga, Yoga for Eye Care, Meditation, and Yoga for Digestion. Through these practices, we promote physical health, and mental well-being, fostering a harmonious work-life balance for our team members. Our Stress Management Sessions offer employees practical tools and techniques to effectively cope with workplace stressors. Through interactive workshops and expert guidance, we empower our team members to enhance resilience, foster well-being, and thrive in their professional roles. EMPLOYEE ENGAGEMENT PROGRAMS Various employee engagement programs are organised during the Foundation Day celebrations along with Sports and Cultural Events, Town Hall Meetings etc. Sports - Sports, including Futsal and Cricket for both men and women, are integral to our employee engagement efforts. We encourage participation in these activities to promote teamwork, fitness and inclusivity within our workplace culture. Cultural Programs – In-house talent is nurtured at Balmer Lawrie. Cultural programs like talent hunt competitions including music, singing, dancing, painting etc. for employees and their children are conducted which are very popular and enhances bonding. We celebrate diversity, talent and creativity as we foster a dynamic and inclusive work environment. ISSUE 47, July 2024 31
- 32. Swachhata Pakhwara @Balmer Lawrie As per the directive of Ministry of Petroleum and Natural Gas, Government of India, Swachhata Pakhwada was observed from 1st to 15th July 2024 in various units and establishments of the Company pan India. A host of activities and initiatives were undertaken during the fortnight to raise awareness about the importance of cleanliness and its positive impact on the health and overall wellbeing. The fortnight started with employees taking the Swachhata pledge. Under the initiative ‘Ek ped Maa Ke Naam’, tree plantation drives were carried out across regions with strong participation from the local community. Saplings were also distributed to employees at the Corporate Office in Kolkata. An awareness drive on maintaining proper health and hygiene involving school children was organised in Silvassa and Chennai. To amplify the message, a social media campaign #SwachhtaPeZorSwasthtaKiOre was launched during the Swachhata Pakhwada and in Kolkata, Mr. Adhip Nath Palchaudhuri, C&MD and Director [Service Businesses] – Additional Charge reached out to the masses through a radio campaign on FM. The Swacchta Pakhwada 2024-25 initiatives were a comprehensive effort to promote environmental sustainability, hygiene and community engagement. The activities spanned across multiple themes, including waste management, menstrual hygiene and environmental conservation. The active participation of students, teachers, GEO India Foundation members and Balmer Lawrie employees demonstrated collective commitment to fostering a cleaner and healthier environment. The initiatives not only raised awareness but also provided practical solutions and resources, empowering participants to make sustainable choices in their daily lives. Saplings Distribution at the Corporate Office in Kolkata Organisational Gazette 32
- 33. Awareness Campaign onSingle Use Plastics & Health Training Program An awareness campaign was held to educate students about the detrimental effects of single-use plastics. This campaign, conducted in Chennai, Silvassa, Mumbai, Delhi and Kolkata involved students from various schools, communities and employees of the Company. The objective was to raise awareness about the environmental hazards posed by single-use plastics, such as pollution and harm to wildlife, and to promote sustainable alternatives like reusable bags and bottles. The campaign included interactive sessions where students learned about the different types of plastics, their impact on the environment, and practical steps they can take to reduce plastic usage in their daily lives. A training program on precautions to be taken to prevent Malaria, Dengue and Swine flu was conducted by Dr. Nitin Kavar, Company Doctor at Kolwadi Junior College, Padghe Village, near the Industrial Packaging plant at Navi Mumbai. A total of 110 students participated in the session which was very well received. Awareness session on Swachhta Pakhwada in Padghe Village, Navi Mumbai Another major event was the awareness campaign on single-use plastics held on 13th July 2024 at the Government Higher Secondary School, Manali. This event had a broader reach, with 2,700 students and 124 teachers participating. Mr. R Navaneetha Krishnan, Sr. Manager [HR]-SR, and Mr. K S Saravanan, Sr. Manager [HSE] of Balmer Lawrie & Co. Ltd, alongside the school’s Headmaster, led the session. They discussed the environmental impact of single-use plastics, including how they contribute to land and water pollution, harm wildlife and pose challenges for waste management systems. The session included demonstrations on alternatives to single-use plastics, such as cloth bags, stainless steel containers and glass bottles. The speakers also emphasized the importance of responsible disposal and recycling practices, urging students to adopt sustainable habits. Environmental Initiatives in the Government Higher Secondary School at Chennai A series of activities were organised in the Government Higher Secondary School at Manali, Chennai on 12th July 2024, as part of the Swacchta Pakhwada initiative. Swachhta Pakhwada in the Government School at Chennai Tree Plantation at Chennai ISSUE 47, July 2024 33
- 34. Tree Plantation Drive:A significant event was the planting of 50 tree saplings within the school premises. This initiative was a collaborative effort involving 50 students, 10 teachers, and 5 members from the GEO India Foundation. The trees, protected by tree guards, included a variety of species, such as flowering plants, fruit-bearing trees and decorative plants, which were selected to enhance the biodiversity and aesthetic appeal of the school environment. The initiative also aimed to instil a sense of responsibility and environmental stewardship among the students. Inauguration of Sanitary Napkin Cupboard and Incinerator at Chennai Awareness session on the hygienic use and disposal of sanitary napkins Inauguration of Sanitary Napkins Cupboard and Incinerators: A sanitary napkin cupboard and two incinerators dedicated to the hygiene needs of 1,334 girl students from economically disadvantaged backgrounds were inaugurated in the school. This initiative, operated in partnership with GEO India Foundation, ensures a year-long supply of sanitary napkins, promoting menstrual hygiene and health. The incinerators provide an eco-friendly method for disposing of used napkins, preventing improper disposal and environmental contamination. The inauguration ceremony included an awareness session on the hygienic use and disposal of sanitary napkins, delivered by GEO India Foundation members and Balmer Lawrie representatives, including Mr. Jayanta Chaudhuri, Head [Chemicals], Ms. Vaishnavi, AVP [F], Mr. Sriraman D, AVP [HR]-SR, and Mr. R Navaneetha Krishnan, Sr. Manager [HR]-SR. The session highlighted the importance of menstrual hygiene management and provided practical guidance on using the sanitary products and incinerators effectively. Organisational Gazette 34
- 35. DistributionofSanitisationkits:120,000sanitarypadsweredistributedtothegirlstudentsincollaboration with GEO IndiaFoundation, with the objective of providing essential supplies and education for menstrual hygiene management. The initiative also includes periodic educational sessions on menstrual health, hygiene practices, and the proper use and disposal of sanitary products. This effort is particularly important for students from economically disadvantaged backgrounds, such that they have access to the necessary resources to manage their menstrual health effectively. Sanitization kits distribution at Manali, Chennai Drawing Competition in a Government School at Chennai Competitions and Prizes: To further engage the students, drawing, essay and elocution competitions were organised on topics related to environmental conservation and hygiene. A total of 271 students participated, showcasing their creativity and understanding of the issues. The competitions aimed to encourage students to think critically about environmental challenges and propose innovative solutions. Prizes were given away to the winners to recognise and celebrate their efforts. Shramdan, Sapling Plantation and Waste Management Activities On 13th July 2024, employees of Balmer Lawrie participated in a Shramdan within the NBCC Centre boundary, Silvassa and Chennai. This event focused on cleaning up the areas around the office and managing waste effectively. The employees collected dry wastes, including plastic wrappers, paper waste, and other non-biodegradable materials and placed them in designated bins. The collected waste was then handed over to the waste collection vehicle team for proper disposal. This activity not only contributed to the cleanliness of the premises but also raised awareness about the importance of proper waste management and segregation. The event concluded with a tree plantation drive, where 100 saplings, including flowering, fruit-bearing, decorative and ornamental plants, were planted to enhance the green cover and beautify the campus. ISSUE 47, July 2024 35
- 36. Shramdaan and treeplantation at different Units of the Company Organisational Gazette 36
- 37. Students at PrimarySchool in Andherpada at Sayli, Silvassa during the Swachhata Pakhwada program ISSUE 47, July 2024 37
- 38. INTERNATIONAL HOLIDAYS DOMESTIC HOLIDAYS MI C E (Meetings, Incentives, Conferences and Exhibitions) CORPORATE TOURS HOTEL / RESORTS BOOKING AIR TICKET LTC PACKAGES VISA PROCESSING TRAVEL INSURANCE CAR / LUXURY COACH RENTAL Enjoy your Vacations with Us Organisational Gazette 38
- 39. BEST HOLIDAYS AROUND THEWORLD BEST HOLIDAYS AROUND THE WORLD A LEGACY OF 157 YEARS’ TRUST, RELIABILITY & TRANSPARENCY CANADA AMERICA EUROPE ASIA INDIA AFRICA FAR EAST AUSTRALIA / NEW ZEALAND Talk to us today, call: 1800-103-9889 A legacy of 157 years’ trust, reliability & transparency | www.vacationsexotica.com | holidays@balmerlawrie.com ISSUE 47, July 2024 39
- 40. On the occasionof World Environment Day celebrated on 5th June 2024, a drawing competition was organised for employees’ children. Below are some select entries: Edited by Mohar Mukhopadhyay, Head - Corporate Communications, Balmer Lawrie & Co. Ltd. Edited by Mohar Mukhopadhyay, Head - Corporate Communications, Balmer Lawrie & Co. Ltd. Designed & Printed by Semaphore Technologies Pvt. Ltd., Kolkata. Designed & Printed by Semaphore Technologies Pvt. Ltd., Kolkata. This House Journal contains information relating to Balmer Lawrie and is published for circulation This House Journal contains information relating to Balmer Lawrie and is published for circulation amongst its employees. This has no commercial value and is not sold to the public. amongst its employees. This has no commercial value and is not sold to the public.