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How Capital One drives returns on its AI investments

Public cloud and a commitment to data governance has set up the $39 billion financial institution for AI success. Its AI chief believes CIOs taking old-school approaches to AI ROI calculation are likely to miss out.

By Evan Schuman

Jul 11, 20258 mins

Artificial IntelligenceDigital TransformationFinancial Services Industry

Recent news & fresh reads

From fixed frameworks to strategic enablers: Architecting AI transformation

Stop treating architecture like IT plumbing — it’s now the power move that makes or breaks your AI strategy and competitive edge.

By Shawn McCarthy

Jul 11, 2025 10 mins

Artificial IntelligenceEnterprise ArchitectureIT Strategy

The biggest enterprise technology M&A deals of the year (so far)

2025 is seeing strong acquisition activity among enterprise technology vendors, with AI a key consideration.

By Peter Sayer

Jul 11, 2025 11 mins

Mergers and AcquisitionsTechnology Industry

How TBM is evolving to power the AI era

The Technology Business Management Council’s recent EMEA Summit highlighted a new taxonomy and framework for TBM geared for AI, hybrid cloud, and distributed leadership, as well as developments around FinOps, GreenOps, and cybersecurity.

By Eveline Oehrlich, director of IDC Executive Advisory

Jul 11, 2025 7 mins

Artificial Intelligence

Reframing AI for strategic capability: A C-suite agenda for scalable value

AI must be reframed as a strategic capability, not just a tool, to unlock scalable value and enterprise-wide transformation in a volatile global landscape.

By Antony Panteli

Jul 10, 2025 12 mins

C-SuiteDigital TransformationIT Strategy

2025 CIO Hall of Fame honorees

Meet the CIOs enshrined in the CIO Hall of Fame — from the Class of 1997 to the Class of 2025.

By CIO US Events

Mar 25, 2025 12 mins

CIOCIO 100Technology Industry

EU finalizes General-Purpose AI Code of Practice for enterprises

The code of practice arrives just in time to help enterprises comply with the second wave of EU AI Act rules, which will enter force on August 2.

By Peter Sayer

Jul 10, 2025 3 mins

Artificial IntelligenceGenerative AIRegulation

What is enterprise architecture? A framework for transformation

Enterprise architecture is the process by which organizations standardize and organize IT infrastructure to align with business goals. These strategies support digital transformation, IT growth, and the modernization of IT.

By Sarah K. White

Jul 10, 2025 8 mins

CareersEnterprise ArchitectureStaff Management

Warning to ServiceNow admins: Fix your access control lists now

Unless corrected, the vulnerability allows anyone to get at sensitive data.

By Howard Solomon

Jul 9, 2025 8 mins

Access ControlServiceNowVulnerabilities

A scalable framework for digital transformation in retail

While others chase trends, Kendra Scott proved bold execution beats buzzwords—delivering 50% digital growth by getting the basics brilliantly right.

By Kamanasish Kundu

Jul 9, 2025 7 mins

Digital TransformationIT StrategyRetail Industry

Rewriting the rules of enterprise architecture with AI agents

Agentic AI and digital twins are reshaping enterprise architecture, enabling dynamic, autonomous governance through real-time simulations.

By Dion Eusepi

Jul 9, 2025 10 mins

Data GovernanceEnterprise ArchitectureIT Governance

The tech team leading blockbuster transformation at Hoyts

Hoyts CTO Adam Wrightson sits with CIO editorial director in Australia and New Zealand Cathy O'Sullivan to discuss how digital transformation is changing the cinema experience — from taking a mobile-first approach in order to engage customers and optimize performance, to reinventing behind-the-scenes infrastructure.

By CIO staff

Jul 9, 2025 7 mins

CIOChange ManagementRetail Industry