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ElevateAI Python SDK

ElevateAI provides an API for Speech-to-text (ASR), behavioral analysis and sentiment analysis of voice interactions.

There are three implementations available:

  • AsyncClient.py :: defines class to be instantiated when needing concurrency.
  • Client.py :: defines class is to be instantiated
  • ElevateAI.py :: defines functions that can be called.

Example

This examples use ElevateAI.py.

  1. Signup and retrieve API token from ElevateAI.
  2. Declare an interaction. Provide a URI if you want ElevateAI to download the interaction via a Public URI.
  3. Retrieve Interaction ID from JSON response and store.
  4. Upload a file.
  5. Check status every 30 seconds using Interaction ID until status returns 'processed' or an error status.
  6. Retrieve results - phrase-by-phrase transcript, punctuated transcript, and AI results.
import ElevateAI import time #Step 1 token = "API-TOKEN" langaugeTag = "en-us" vert = "default" transcriptionMode = "highAccuracy" localFilePath = "A:\\05212005-255.wav" #extension needed for codec parsing fileName = "05212005-255.wav" #Step 2 declareResp = ElevateAI.DeclareAudioInteraction(langaugeTag, vert, None, token, transcriptionMode, False) declareJson = declareResp.json() interactionId = declareJson["interactionIdentifier"] #Step 3 uploadInteractionResponse = ElevateAI.UploadInteraction(interactionId, token, localFilePath, fileName) #Step 4 #Loop over status until processed while True: getInteractionStatusResponse = ElevateAI.GetInteractionStatus(interactionId,token) getInteractionStatusResponseJson = getInteractionStatusResponse.json() if getInteractionStatusResponseJson["status"] == "processed" or getInteractionStatusResponseJson["status"] == "fileUploadFailed" or getInteractionStatusResponseJson["status"] == "fileDownloadFailed" or getInteractionStatusResponseJson["status"] == "processingFailed" : break time.sleep(30) #Step 5 #get results after file is processed  getWordByWordTranscriptResponse = ElevateAI.GetWordByWordTranscript(interactionId, token) getPuncutatedTranscriptResponse = ElevateAI.GetPuncutatedTranscript(interactionId, token) getAIResultsResponse = ElevateAI.GetAIResults(interactionId, token)

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