Hi all, appreciate anyone who can give me some insight on how to fix this. So I followed this IDE hangs on startup: "Unable to get Documents Folder: Access is denied" - #4 by ptillisch to try to see if their situation matched mine. But my documents properties is already set to C:\Users"USERNAME"\Documents, but the IDE application still hangs and gets stuck on the logo. As i am a new user. I'm not allowed to upload any documents to show you the powershell logs, but here are the parts where i see errors:
2025-05-08T02:13:26.500Z root ERROR Detected an error response during the gRPC core client initialization: code: 3, message: Error downloading index 'https://downloads.arduino.cc/libraries/library_index.tar.bz2': Get "https://downloads.arduino.cc/libraries/library_index.tar.bz2": dial tcp 104.18.10.21:443: connectex: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 2025-05-08T02:13:26.500Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found 2025-05-08T02:13:26.500Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not found 2025-05-08T02:13:26.500Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Loading index file: reading library_index.json: open C:\Users\02013669\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified. 2025-05-08T02:14:08.515Z root ERROR Failed to update platform, library indexes. Error: 13 INTERNAL: Some indexes could not be updated.ssing. Running indexes update before initializing at t.callErrorFromStatus (C:\Users\02013669\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:3089094)lowing problems were detected during the gRPC client initialization: at Object.onReceiveStatus (C:\Users\02013669\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:6681994)ge_index.json: open C:\Users\02013669\AppData\Local\Arduino15\package_index.json: The system cannot find the fil at Object.onReceiveStatus (C:\Users\02013669\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:2571739)m-index] - code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found at C:\Users\02013669\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:4307911not found at process.processTicksAndRejections (node:internal/process/task_queues:77:11): open C:\Users\02013669\AppData\Local for call atlibrary_index.json: The system cannot find the file specified. at s.makeServerStreamRequest (C:\Users\02013669\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:6681761)02:13:26.503Z daemon INFO time="2025-05-08T10:13:26+08:00" level=info msg="Loading libraries index file" inde at s.updateIndex (C:\Users\02013669\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:3088187) at C:\Users\02013669\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:6284829a\\Local\\Arduino at C:\Users\02013669\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:6285177 at new Promise (<anonymous>) level=info msg="Adding libraries dir" dir="C:\\Users\\02013669\\Documents\\Arduino\\lib at y.doUpdateIndex (C:\Users\02013669\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:6285156)025-05-08T02:13:26.504Z daemon INFO time="2025-05-08T10:13:26+08:00" level=info msg="Updating index" url="https://downl at y.updatePlatformIndex (C:\Users\02013669\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:6284801)-08T02:13:26.505Z daemon INFO time="2025-05-08T10:13:26+08:00" level=info msg="Starting download" url="https://do at y.updateIndex (C:\Users\02013669\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:6284169) at y.initInstanceWithFallback (C:\Users\02013669\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:6282462) at process.processTicksAndRejections (node:internal/process/task_queues:95:5)ng index: library_index.tar.bz2 2025-05-08T02:14:08.516Z daemon INFO time="2025-05-08T10:14:08+08:00" level=info msg="Starting download" url="https://downloads.arduino.cc/libraries/library_index.tar.bz2"08T10:13:26+08:00" level=info msg="Starting download" url="https://do 2025-05-08T02:14:50.540Z root ERROR Detected an error response during the gRPC core client initialization: code: 3, message: Error downloading index 'https://downloads.arduino.cc/libraries/library_index.tar.bz2': Get "https://downloads.arduino.cc/libraries/library_index.tar.bz2": dial tcp 104.18.11.21:443: connectex: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 2025-05-08T02:14:50.541Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Loading index file: loading json index file C:\Users\02013669\AppData\Local\Arduino15\package_index.json: open C:\Users\02013669\AppData\Local\Arduino15\package_index.json: The system cannot find the file specified. 2025-05-08T02:14:50.541Z daemon INFO time="2025-05-08T10:14:50+08:00" level=info msg="Loading hardware from: C:\\Users\\02013669\\AppData\\Local\\Arduino15\\packages" time="2025-05-08T10:14:50+08:00" level=info msg="Loading libraries index file" index="C:\\Users\\02013669\\AppData\\Local\\Arduino15\\library_index.json" time="2025-05-08T10:14:50+08:00" level=info msg="Adding libraries dir" dir="C:\\Users\\02013669\\AppData\\Local\\Arduino15\\libraries" isSingleLibrary=false location=ide time="2025-05-08T10:14:50+08:00" level=info msg="Adding libraries dir" dir="C:\\Users\\02013669\\Documents\\Arduino\\libraries" isSingleLibrary=false location=user 2025-05-08T02:14:50.541Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found 2025-05-08T02:14:50.541Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not found 2025-05-08T02:14:50.541Z root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Loading index file: reading library_index.json: open C:\Users\02013669\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified. 2025-05-08T02:14:50.542Z root ERROR Uncaught Exception: Error: The index of the cores and libraries must be updated before initializing the core gRPC client. The following problems were detected during the gRPC client initialization: [platform-index] - code: 9, message: Loading index file: loading json index file C:\Users\02013669\AppData\Local\Arduino15\package_index.json: open C:\Users\02013669\AppData\Local\Arduino15\package_index.json: The system cannot find the file specified. [platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found [platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not found [library-index] - code: 9, message: Loading index file: reading library_index.json: open C:\Users\02013669\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified. 2025-05-08T02:14:50.542Z root ERROR Error: The index of the cores and libraries must be updated before initializing the core gRPC client. The following problems were detected during the gRPC client initialization: [platform-index] - code: 9, message: Loading index file: loading json index file C:\Users\02013669\AppData\Local\Arduino15\package_index.json: open C:\Users\02013669\AppData\Local\Arduino15\package_index.json: The system cannot find the file specified. [platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found [platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not found [library-index] - code: 9, message: Loading index file: reading library_index.json: open C:\Users\02013669\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified. at C:\Users\02013669\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:6283973 at y.evaluateErrorStatus (C:\Users\02013669\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:6283989) at process.processTicksAndRejections (node:internal/process/task_queues:95:5) at async a.<anonymous> (C:\Users\02013669\AppData\Local\Programs\Arduino IDE\resources\app\lib\backend\main.js:2:6283659)