Retool Agents FAQ
Answers to frequently asked questions about Retool Agents.
This FAQ aims to provide answers to common questions about Retool Agents, and provide you with the information you need to leverage Retool Agents effectively.
Which providers and models are available?
Retool-managed LLM connections are available for certain AI providers and models. If you use Retool Agents with any of these third-party models, the third-party model will process all agent inputs, including the prompt provided by the end user of the agent, to initiate performance of a task or to generate output. Please review and comply with any policies published by the provider of the third-party model.
Is my data ever used to train or fine-tune models?
No, Retool uses foundation models. Neither Retool nor the providers of the third-party models will use agent inputs or outputs to train or fine-tune models. Prior to making a third-party model available for use with Retool Agents, Retool ensures contractual safeguards are in place that restrict such providers from using inputs and outputs for their own purposes.
What about Retool’s other AI vendors?
Retool engages other vendors to help provide agents. Vendors that process agent inputs and outputs on Retool’s behalf are Retool’s sub-processors and are also contractually restricted from using inputs and outputs for their own purposes.
If I use an open-source model, will the model provider have access to my inputs or outputs?
No, Retool-managed, open-source models are hosted by Retool’s third-party infrastructure provider. Inputs and outputs will not be shared with the provider of the open-source model.
Can I bring my existing LLM-provider keys?
Yes. When you bring your own key to an account with a model provider, the provider’s handling of data while under its control will be governed by the agreement you have with that provider. When output data that is returned by the provider is in Retool’s control, such data will be subject to your agreement with Retool.
Where can I provide feedback about Retool Agents?
Please share feedback in Retool’s community forum.
When can I use agents on Self-hosted?
Retool Agents is currently available to preview for existing self-hosted organizations. Agents will be available in public beta to all self-hosted organizations in the Q3 2025 stable release.
How can I get support for Retool Agents?
Reach out to your Enterprise account manager or contact Retool support.
Where can I go to learn more about Retool Agents?
The following links provide more information about AI and Retool Agents.