I signed up for Workspace with my new domain. I wanted to use the basic service for sending out emails.
When I got to the part to provide credit card info, it only gave me the business edition plan at 21 per month. I am the only person using this account. I tried residing up, at now my domain is in use, even though I have not activated the account. Please advise on how to just use the basic plan and remove the business account it is trying to get me to sign up for.
@Roc045 I hope you are still able to log in to the admin console , can you please help us with a screenshot from
Billing > Subscriptions page.
You can also reach out to the Google support team directly from your admin id by using the below link:
https://support.cloud.google.com/portal/cases
@Roc045 If your scenario is something else also please help us with a screenshot to understand it better.
I contacted support, and they had to free up the account, and I ended up recreating it; thank you for your help.
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@Roc045 Glad to hear that it is resolved. 