What started as a formal requirement has evolved into a more collaborative, human, and forward-thinking process. It is about helping teams build better services, not just pass a test.
This blog provides guidelines and tips for observing user research sessions ethically. It emphasises the importance of respecting participants and maintaining the integrity of the research process.
How the Department for Business and Trade (DBT) is improving evidence reviews.
How using data analysis made a major migration to Windows 11 quicker and easier to manage.
How DDaT built 2 new personalised services for UK businesses and how they meet government ambitions.
How a DBT data team created an AI fact-checking tool during the Paris Hackathon.
Find out how and why DDaT has taken the important step of self-hosting LLMs within a secure, internal environment.
DBT’s service management team successfully transferred 2TB of data to help train an AI tool that helps reviewing digital records.
How quality usage of our products and services can support the productive and agile state agenda.
This blog addresses the importance of ethics in user research within government settings. It focuses on the requirement for informed consent and ethical practices when engaging with users.
Check our latest job opportunities in development, data, user-centred design, product and delivery.