Hello, colleagues. I am reaching out to the community with an issue that is likely quite common. Unfortunately, I have not been able to resolve it independently and would like to confirm if my approach is correct. Core Problem: VoIP push notifications are not delivered to the application when it is in the background or terminated. After reviewing existing discussions on the forum, I concluded that the cause might be related to CallKit not having enough time to register. However, in my case, I am using AppDelegate, and in theory, CallKit registration should occur quickly enough. Nevertheless, the issue persists. Additional Question: I would also like to clarify the possibility of customizing the CallKit interface. Specifically, I am interested in adding custom buttons (for example, to open a door). Please advise if such functionality is supported by CallKit itself, or if a different approach is required for its implementation. Thank you in advance for your time and attention to my questions. For a more detailed analysis, I have attached a fragment of my code below. I hope this will help clarify the situation. Main File @main struct smartappApp: App { @UIApplicationDelegateAdaptor private var delegate: AppDelegate @StateObject private var navigationManager = NavigationManager() init() { print("Xct") if !isRunningTests() { DILocator.instance .registerModules([ ConfigModule(), SipModule(), AuthModule(), NetworkModule(), CoreDataModule(), RepositoryModule(), DataUseCaseModule(), SipUseCaseModule() ]) } } func application(_ application: UIApplication, didReceiveRemoteNotification userInfo: [AnyHashable: Any], fetchCompletionHandler completionHandler: @escaping (UIBackgroundFetchResult) -> Void) { print("Axtest") completionHandler(.newData) } var body: some Scene { App Delegate File class AppDelegate: UIResponder, UIApplicationDelegate { private let voipRegistry = PKPushRegistry(queue: .main) private var provider: CXProvider? func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]?) -> Bool { setupPushKit() setupCallKit() return true } public func regist(){ setupPushKit() setupCallKit() } private func setupPushKit() { voipRegistry.delegate = self voipRegistry.desiredPushTypes = [.voIP] DispatchQueue.main.async { self.voipRegistry.pushToken(for: .voIP) } } // MARK: - CallKit Setup private func setupCallKit() { let configuration = CXProviderConfiguration(localizedName: "MyApp") configuration.maximumCallGroups = 1 configuration.maximumCallsPerCallGroup = 1 configuration.supportsVideo = true configuration.iconTemplateImageData = UIImage(named: "callIcon")?.pngData() provider = CXProvider(configuration: configuration) provider?.setDelegate(self, queue: .main) } // MARK: - Background Launch Handling func application(_ application: UIApplication, didReceiveRemoteNotification userInfo: [AnyHashable: Any], fetchCompletionHandler completionHandler: @escaping (UIBackgroundFetchResult) -> Void) { print("Axtest") completionHandler(.newData) } } extension AppDelegate: PKPushRegistryDelegate { func pushRegistry(_ registry: PKPushRegistry, didUpdate pushCredentials: PKPushCredentials, for type: PKPushType) { APNsImpl().registerToken(token: pushCredentials.token.map { String(format: "%02.2hhx", $0) }.joined()) } func pushRegistry(_ registry: PKPushRegistry, didReceiveIncomingPushWith payload: PKPushPayload, for type: PKPushType) { guard type == .voIP else { return } print("call kit") let payloadDict = payload.dictionaryPayload let update = CXCallUpdate() update.remoteHandle = CXHandle(type: .phoneNumber, value: "dsfsdfddsf") update.hasVideo = payloadDict["hasVideo"] as? Bool ?? false provider?.reportNewIncomingCall(with: UUID(), update: update, completion: { error in if let error = error { print("Failed to report incoming call: \(error.localizedDescription)") } else { print("Successfully reported incoming call") } }) } }
Apple Developer Program
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iPhone, iPad, MacOS Build numbers are all the same but each actual platform reports the actual version.
I want to enable developer program but after submitting the enrollment I see: Your enrollment in the Apple Developer Program could not be completed at this time.
Hi, I need help with the error: “You do not have required contracts to perform an operation.” (ID: cc897baf-6551-474b-bbef-3dd5bdf89931) When I try to distribute an archived build from Xcode, App Store Connect shows a banner asking to review a new agreement. But when I click it, I’m redirected to Agreements, Tax and Banking, and there is no agreement to accept — the page is empty. I checked with the team, and none of us can see the agreement. Is it possible that the required agreement is available only to the Account Holder and not visible to Admin or Developer roles? Could you please clarify what exactly this error means and how we can locate the missing agreement? Thanks.
We want to automate getting crash reports from ASC via CI or some other mechanism. Having developers manually check the Xcode Organizer isn't a scalable solution for us. Even with a api key with the App Manager role, we get a 403. https://api.appstoreconnect.apple.com/v1/diagnosticSignatures?limit=50 requires ADMIN role access which makes it a non starter in our org because of access restrictions. Since developers have access to the crash reports via Xcode in their developer roles, it should make sense for the REST API to expose the same data without ADMIN permissions.
I'm looking for advice or anyone who's experienced similar delays with nonprofit developer account enrollments. Timeline: In mid-September, we had some initial email validation issues during our nonprofit organization enrollment. Senior Advisor Kevin (case 102691832489) resolved those issues and cleared us to continue enrollment on September 16-17. We continued immediately on September 17th, and our status changed to "Your enrollment is being processed" with enrollment ID UH4UT85YS3. It's now been 28 days with no status changes, no requests for additional information, and no timeline. Follow-up attempts: I've called support three times (Sept 19, 26, and Oct 7). Each time I was told the application is "with a separate department they can't contact." They created additional cases but couldn't provide any updates or access to the reviewing team. Questions for the community: Is 28 days normal for nonprofit enrollment processing after continuing? Has anyone found a way to get status updates when regular support can't access the reviewing team? Is there a specific escalation path for nonprofit accounts that differs from standard enrollments? We're a 501(c)(3) church launching an app for a capital campaign, so the delay is starting to impact our timeline. Any insights or experiences would be greatly appreciated. Details: Enrollment ID: UH4UT85YS3 Organization Type: Nonprofit 501(c)(3) Continued enrollment: Sept 17, 2025 Current status: "Your enrollment is being processed" Thanks in advance for any guidance.
Hi Apple Developer Community and Enrollment Team, Update on organization enrollment H6899PPP9F for AI Prosperity Limited (D-U-N-S [yours]): All initial issues (D-U-N-S, email blocks, docs) resolved weeks ago, with enrollment number issued—yet final activation remains pending over 7 weeks since full submission on 11/27/2025. No ETA or outreach despite prior calls/emails/forum posts. To highlight the stakes: Our app powers a joint venture under the "Freedom Mastery" brand (planners promising QR-app access), with ~+10K customer engagements via physical sales trying to download the app. Key proof (attachments), 500-1000 customers added every day from now on: Amazon Seller Central (Nov 1–Dec 11, 2025): 9,360 units, $323K+ sales, avg $30/order—listings here tease app integration (1K–4K reviews/SKU). Shopify (same period): 9,999+ orders, $63K+ sales, 195K sessions—direct traffic to app waitlist. Redacted JV agreement excerpt: Confirms AI Prosperity Limited's legal authority/control over "Freedom Mastery" branding and sales. Dev entity (AI Prosperity Limited) matches all docs/D-U-N-S, but the JV tie may need verification—happy to provide full details. These buyers (many iOS users) are inquiring daily; delays risk churn/refunds in our habit-tracking space. Request: Escalate to senior review for activation/ETA. Ready for any clarifications. Thanks—excited to launch on Apple! Frederik AI Prosperity Limited Enrollment ID: H6899PPP9F
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags: Subscriptions Developer Tools Accounts Apple Business Manager
When I login to my Dev account, I get a banner that says "The updated Apple Developer Program License Agreement needs to be reviewed. In order to update your existing apps and submit new apps to the App Store, the Account Holder must review and accept the updated agreement."However, when I go to Agreements, Tax, and Banking, I see both Free Apps and Paid Apps agreement, but when I click on View, there's nothing for me to accept. It's a pop-up window with a list of countries and a button at the end that says "Close". And that's it. No other action is possible. No other option either under the Action column.So then how can I review and accept it?
We are enrolling on behalf of an organization. We do have following information with us. • Legal binding authority, • Legal entity status, • A D-U-N-S® number, and • A website. We are always getting the message as :- There may be an issue with your account that needs to be resolved before you can continue. Please contact support. This seems very generic message we are not getting the reason why we are not able to enroll for apple dev program.
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags: App Clips Xcode Feedback Assistant Developer Program
How long does the new Apple Developer Program License Agreement take to take effect once you accept it?
Topic: Developer Tools & Services SubTopic: Apple Developer Program
Hello , I need some help regarding my Apple Developer Program enrollment. I purchased the Developer Program on December 3rd, 2025 at 16:03 (Turkey time). The payment was successfully processed by my bank, and I also received the official Apple Store receipt email confirming the purchase. However, my Developer account still shows: • “Purchase your membership” • “Your purchase may take up to 48 hours to process.” • Enrollment status: Pending • App Store Connect still not accessible It has now been more than 5 days, and the enrollment has not been activated. Here are the details: • Region: Turkey • Payment amount: 1029 TRY (local pricing for the Developer Program) • Payment status: Completed / Posted (not pending) • Case ID with Apple Support: 102769533427 • I have already opened a support case, but there has been no resolution yet. I would appreciate any guidance from others who experienced similar issues. Is this a known delay for Turkey-based accounts, or does it usually require manual activation by Apple Support? Any suggestions or insights would be very helpful. Thank you!
Topic: Developer Tools & Services SubTopic: Apple Developer Program
Frustrated developer here. I’ve been dealing with Apple developers via telephone and have been submitting a case a week for the last four weeks with the same response “The developers are reviewing your application“. How long does it take to review an application? It’s weird because I started the same process with Google at the same time and they are now reviewing my app for publishing.
Topic: Developer Tools & Services SubTopic: Apple Developer Program
Hey guysI’ve been trying to pay for Apple Developer Program enrollment for about a week and still no luck. As well as I got from a small talk with the customer support – Apple never got my money. So it seems like my payment authorization fails all the time. But I don’t know what’s really going on.Have any of you ever had issues like that?Or maybe you just know what’s going on and how to fix it?
Hello, I need help with an issue regarding my Apple Developer Program enrollment. I completed the payment for the annual membership and received the official invoice from Apple. My card was charged successfully, and I have all the payment references. However, after the payment was processed: My account remained in Pending status The message “Complete your purchase” kept appearing When attempting the payment again, the system reported that the order was already paid Now the enrollment flow has reset completely, and the system is asking me to start enrollment and pay again, even though the first payment was successful This seems like a synchronization issue where the payment was recorded in the Apple Online Store system, but not linked to my Developer enrollment. I do not want to be charged again, since the first transaction was already completed. Could someone from Apple please help link the payment to my Apple ID or advise how to activate my membership? Right now my account cannot proceed with enrollment and I cannot access App Store Connect.
Topic: Developer Tools & Services SubTopic: Apple Developer Program
Hello, About 7-8 months ago, I received an e-mail stating that my apple developer account would be deleted after 30 days, and my account was deleted after 30 days. I tried to contact many times, I got hopeful each time, but the Apple team never gave a full explanation. They always responded saying they would be interested, but it never came to fruition. In fact, I was most excited when I received the following e-mail: Hello Oğuzcan, My name is Joel, and I’m a senior Advisor with Developer Support. Your case has been given to me for further handling, and I’m happy to follow up with you today. I understand that you have initiated a conversation in our developer forums. Please, provide us more information and show us the email that you received, so we will assist your better. Please, reply to the received email for obtaining more information as the appropriate team will be able to assist you better. Please, reply to this email if you have further questions. Have a great day. Best Regards, Joel Developer Support I was very hopeful when I read that he was a Senior Advisor. This e-mail came on July 28, 18:17, today is December 8, 2025. I'm giving up hope now, my account won't be opened again. My members ask why there are no iOS versions of my applications, this is very difficult for me. Does anyone have any recommendations? I filled out forms and created requests many times.
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags: App Store Connect API Developer Program
Hi, I am trying to update my apps and i couldn't do it, can anyone please help? this is what happened to me. Once my membership renewed, i couldn't compile my apps due to signing error. here is the error message: Xcode archive done. 31.7s Failed to build iOS app Error (Xcode): Communication with Apple failed: Your team has no devices from which to generate a provisioning profile. Connect a device to use or manually add device IDs in Certificates, Identifiers & Profiles. https://developer.apple.com/account/ /Users/tony/vn246/ios/Runner.xcodeproj when I go to the portal developer.apple.com/account to create the Provisioning Profile manually then it said there is no device, and when i go into the Devices section then the machine uuid is added and it's there and registered, i had always been compiling with it before the old membership was expired. I tried to remove those and re-added and the error still persisted. P.S.: I renewed all my certificates (removed old and recreated new) thank you
Hello Team I tried to enroll using the Apple Developer app on both my Mac and my iPhone and I keep getting the "Unknown error" please try again popup. I'm on the latest macOS and iOS version, have everything in line to the requirements, but nothing seems to be working. Can someone guide me if there's something I've not done right?
Topic: Developer Tools & Services SubTopic: Apple Developer Program
I have recently paid for the Apple developer program. I have been trying now for days to get enrolled. I’ve paid my money, but I can’t connect my Apple connect and it says my account is pending. I can’t get anybody on the phone or an email to help me figure out what the problem is. I’m not exactly sure what to do which direction to go at this point if someone could please direct me to somebody that could help me with this I would truly appreciate it. Thank you very much. I’ll be looking forward to working with you all soon. If I could just get my account in order, can somebody please help me with this?.
Topic: Developer Tools & Services SubTopic: Apple Developer Program
I got an invite to join an App Store Connect account. When trying to register, I get stuck when trying to enter the 2FA code I got to my phone number. Please have a look here: https://www.loom.com/share/6ed2d55ae05f4290a697d103081d7ade I already have this phone number registered with my work account. Not sure, if this is relevant.
Topic: Developer Tools & Services SubTopic: Apple Developer Program
Hello everyone, I'm a developer who has been facing a significant issue with my Apple Developer account and the app submission process. I hope to get some guidance or assistance from the community or Apple support. Timeline of Events Four months ago: I prepared an app and submitted it to TestFlight for review. Initial rejection: The app was rejected due to technical issues such as screenshots, app description, and insufficient permission explanations for features like location, camera, and microphone. Resubmission after fixes: I carefully addressed all the issues mentioned by the Apple review team and resubmitted the app. Second rejection: This time, the app was rejected citing general policy violations related to copyright issues. The rejection was vague, and I couldn’t understand the exact problem. Further attempts: To resolve the issue, I removed all video, photo, and media content from the app and resubmitted it. However, it was still rejected for the same reason. I went through this process about 7-8 times, each time getting rejected without clarity on the root cause. Account deletion notice: Eventually, I received an email stating that my account was set to be deleted in 30 days. This was alarming because I had been diligently trying to comply with Apple’s policies for months. Deleting the app: To prevent any harm to my account, I decided to delete the app from my account within the 30-day period, effectively abandoning the project. Account still deleted: Despite deleting the app, my account was still deleted after 30 days. Discovery of similar app name: Later, I noticed that there was another app on the App Store with a name very similar to mine. For example, my app was named "ABcdefgh," and the existing app was "AB.cdefgh," with the only difference being the "." I believe this name similarity might have been the cause of the copyright issue, but it was too late as my account had already been deleted. Contact with Apple Turkey: I reached out to Apple Turkey, and they were very attentive, spending about 40 minutes trying to help me. However, they ultimately informed me that they couldn’t intervene and that the issue could only be resolved through Apple America. Attempts to contact Apple America: I tried filling out forms multiple times to contact Apple, but since I had deleted the app, I couldn’t see the responses from the team. Impact of the Issue This situation has been very distressing as I’ve lost my developer account and the ability to publish apps. My users are constantly inquiring about the iOS versions of my apps, and I’m unable to provide them due to this issue. Request for Assistance I’m seeking advice on how to resolve this issue. Specifically: Has anyone else experienced a similar issue with app name similarity leading to account deletion? Are there any specific steps I can take to appeal the account deletion? Is there a direct way to contact Apple America for developer account issues? Any guidance would be greatly appreciated. Thank you for taking the time to read my post. I appreciate any help or suggestions you can provide. Best regards.
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags: Accounts App Review TestFlight Developer Program