Netlify Forms Not Showing Submissions in UI Despite Successful Submission

Support
1

Hi Netlify Community,

I’m having trouble with Netlify Forms not displaying submissions in the UI, even though the form submits successfully. I’m hoping someone can point me in the right direction to debug this for a client’s contact form.

Details:

  • Site Setup: Netlify site, deployed via GitHub, using static HTML with Netlify Forms. Latest Netlify CLI (v17.36.1, checked with netlify --version).
  • Form Setup: Simple contact form with data-netlify="true", deployed to production (e.g., mysite.netlify.app/contact).
  • Code:
<form name="contact" method="POST" data-netlify="true"> <input type="hidden" name="form-name" value="contact" /> <p><label>Name: <input type="text" name="name" /></label></p> <p><label>Email: <input type="email" name="email" /></label></p> <p><label>Message: <textarea name="message"></textarea></label></p> <p><button type="submit">Send</button></p> </form>
  • Issue: Form submits successfully (shows success message on /success), but no submissions appear in Netlify UI (Forms > Active Forms > contact).
  • Environment: No JavaScript framework, just static HTML. Tested on Chrome and Safari. Form detection is enabled in Netlify UI.
  • Steps Tried:
    • Confirmed data-netlify="true" and form-name input are present.
    • Redeployed site to ensure form parsing (cleared cache via netlify deploy --prod).
    • Checked Netlify UI for spam or rejected submissions—none found.
    • Reviewed Netlify Forms docs setup matches requirements.
    • Tested with netlify forms CLI command; form is listed as active.

Expected: Submissions appear in Netlify UI under Forms > contact.
Actual: No submissions show, despite successful POST requests (200 OK in browser dev tools).

Questions:

  • Are there specific Netlify settings (e.g., post-processing, form detection) causing submissions to not register?
  • Could this be related to form name mismatches or hidden field issues?
  • Any CLI commands or logs to check for submission errors?
  • Has anyone hit this issue with static HTML forms and found a fix?

I’d really appreciate any tips or debugging steps to get these submissions showing up! Thanks in advance for the help.

Cheers,
David James

2

@davidjames839 What’s the site URL?

3

Hi, @davidjames839. Step one for forms debugging is always this:

  • What is the URL for the HTML-only form?

Without that information, there is no way for anyone to debug this.

4

Site url is: https://theyesnobutton.com/

5

@davidjames839 That site isn’t hosted on Netlify:

image
image766×198 36.3 KB

It’s hosted on hostinger.
Powered by WordPress with runtime PHP (which Netlify don’t even support).

Please provide your netlify.app URL.