Questions tagged [knowledge-base]
The knowledge-base tag has no summary.
16 questions
1 vote
1 answer
52 views
How can I avoid reinventing the wheel and outsider/beginner mistakes in a knowlege management solution? [closed]
I am at a monastery which includes a publishing house, and part of what we have is a shelf's worth of hard drives containing the work product of monks past and possibly present. I am expecting to find ...
- 1,190
0 votes
2 answers
657 views
Where to find KB2619234
I am struggling to get an Exchange 2013 running on a Windows 2008 R2. Actually I am following the steps from here: https://www.prajwaldesai.com/how-to-install-exchange-server-2013/ Well, the ...
- 119
1 vote
2 answers
91 views
Best practices for keeping/curating organizational ops knowledge [closed]
This is a somewhat broader question about a topic I think every organization/business is running into once there's more than one DevOps person: How to keep and curate organizational operations ...
- 161
2 votes
1 answer
469 views
I'm asked to install KB4461614 (MS Office 32 bit) even though my computer is 64bit, why is that?
KB4461614 came out on Jan 8, 2019. It is a security update for MS-Windows Office 32 bits. Only my computer is MS-Windows 64 bits. Not only that, I never installed MS-Office, not even the free ...
- 2,546
1 vote
1 answer
1k views
Windows Update - translate Update GUID until Update "Microsoft KB" Number?
Am troubleshooting a complete windows update failure - on a brand new install, standalone Windows 2012 Server Essentials. Zero config, no existing infrastructure, "straight out of the box" setup. ...
- 927
0 votes
1 answer
177 views
What are the ways/tools to compare 2 Windows installations and their KB updates?
I have a list of machines, some machines throw System.Runtime.InteropServices.Marshal.ThrowExceptionForHR upon doing Windows Management Object's query, select Name, State, Started, Status from ...
- 103
1 vote
1 answer
767 views
Do I install KB2600088 on the developer's machine or the web server?
Whilst trying to find the solution to a problem on one of my UAT servers which prevented IE10 from working with our ASP.NET app, I found an excellent article by Scott Hansleman explaining how to fix ...
- 135
2 votes
1 answer
204 views
Is KB2641690 required on W2K3 running IE6
KB2641690 is an update to the Microsoft Untrusted Certificate Store but it not detected as required by MBSA. It is not installed on my machine and does not appear to be superseded by anything. Any ...
- 333
2 votes
1 answer
152 views
When Microsoft Security Updates are "re-released" is the most recent patch cumulative?
While trying to script deployment of .msu's I realized that certain KB articles had multiple releases. One example of this is KB2524426. KB2524426 was released May 2011 and re-released June 2011. ...
- 135
1 vote
1 answer
4k views
Cant install KB 980368 "The update is not applicable to your computer"
I'm trying to install KB 980368 A update is available that enables certain IIS 7.0 or IIS 7.5 handlers to handle requests whose URLs do not end with a period on a new Windows 2008 R2 server, but no ...
- 340
2 votes
1 answer
607 views
Open-source HelpDesk solution for Windows? [closed]
I'm looking for an open-source HelpDesk solution with the following features: CAS or direct AD integration Different priorities for different tickets KB generation (from tickets and manually) Email ...
- 407
2 votes
1 answer
12k views
Best open-source HelpDesk software? [closed]
Good morning, I'm currently researching 3 different open-source HelpDesk solutions, and am interesting in hearing your experiences with them, to help me decide which to implement in a small-sized IT ...
- 407
0 votes
1 answer
436 views
Creating a HTML index of documents (PDF,PS) for a knowledge base
I've been looking for a command line / Linux-friendly "index" generator. I want to load PDF, PS, DOC and other documents and generate a static (X)HTML frame-based interface, as a knowledge base of ...
- 101
3 votes
1 answer
7k views
KB2494088 Always Fails : How to get it to install (or stop trying to)?
I have a problem where KB2494088 (a SQL Server 2008 R2 patch) continually fails to install when I reboot my system. Downloading the manual patch and trying to apply it says: The SQL Server patch ...
- 90
0 votes
1 answer
158 views
Name a knowledge base system with a good export feature [closed]
We are looking to create a knowledge base system in our regional office. We have tried to convince the national office to purchase add-ons to our help desk software, but so far it has fallen on deaf ...
- 325
3 votes
7 answers
3k views
What's the strategy to implement a "knowledge base" in my company
In my current work we think we can get benefit from having a knowledge base, so the next time someone has a question/problem etc, that base can be consulted and an answer will show up. Also, it will ...
- 384