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I am trying to install bugzilla and I keep getting the error that the required module Email::MIME is not found.

However, when I run the install command I get:

/usr/bin/perl install-module.pl Email::MIME Checking for CPAN (v1.81) ok: found v1.93 Checking for YAML (any) ok: found v0.71 CPAN: Storable loaded ok (v2.21) Going to read /home/thethewr/.cpan/Metadata Database was generated on Mon, 23 Aug 2010 00:30:03 GMT Installing Email::MIME version 1.903... Email::MIME is up to date (1.903).

Yet bugzilla says

Checking for Email-MIME (v1.861) not found
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  • I'm seeing the same problem. Bugzilla 3.6.2 does not recognize Email::MIME v1.903. I'm trying to upgrade from Bugzilla 3.4 to 3.6.2 and this is blocking me. Has someone found a workaround for this? Commented Aug 25, 2010 at 13:06
  • It was fixed yesterday (Aug 30). rt.cpan.org/Public/Bug/Display.html?id=60765 Fix showed up in 1.891 search.cpan.org/~rjbs/Email-Address-1.891 Commented Aug 31, 2010 at 14:23

6 Answers 6

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Email::MIME uses Email::Address.

A recent update to Email::Address accidently included a feature which requires Perl 5.10 (Perl Bug 60765).

You can check if this issue is impacting you by running the following from the Bugzilla directory:

perl -Mlib=lib -MEmail::MIME -e1

If you see a Sequence (?|...) not recognized in regex error, then that's what is going on with your installation.

An updated Email::Address is due "in a few days".

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  • A version of Email-Address which fixes this was released to CPAN on the 30th of August. Commented Sep 6, 2010 at 1:07
  • so here it is two years later and I've found the same bug =/ Commented Jul 18, 2012 at 14:40
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It appears as if Bugzilla is perhaps looking for a specific version of Email::MIME: v1.861, and you have 1.903 installed.

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  • That's sorta what I was thinking. Commented Aug 23, 2010 at 3:01
  • no, bugzilla will work with more recent versions of modules Commented Aug 23, 2010 at 4:56
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Like glob said, it is from a bug in Email::Address. A work around is to wipe your bugzilla lib folder, and then use the "manual installation instructions" in the docs to install the previous release of Email::Address

http://search.cpan.org/~rjbs/Email-Address-1.889/

Then run 'perl install-module.pl Email::MIME', then checksetup.pl should pick it up. I got the tip from #mozwebtools on irc.mozilla.org.

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I deleted the bugzilla/lib/Email directory and that fixed it for me.

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Ha, looks like it was fixed yesterday, Email-Address-1.891 was posted aug 30th.

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dgennuso,

What I did (following xp314a's tip) was download the older version of Email::Address (Email-Address-1.889.tar.gz)

Then from the shell:

cd /tmp tar /directory-where-you-downloaded-it/Email-Address-1.889.tar.gz cd Email-Address-1.889 perl Makefile.PL make make test make install

At this point it should create an Email directory under /tmp/Email-Address-1.889/lib. Move that to your bugzilla/lib directory.

After that, I was able to install the remaining modules.

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