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The Conversational Insights Accelerator lets you work with Contact Center data in your Cloud Data Fusion instance. It's an out-of-the-box approach to importing and exporting large amounts of data in Conversational Insights with a Cloud Data Fusion pipeline.
The Accelerator is useful in the following use cases:
Importing a large volume of historical data into Conversational Insights for analysis.
Scheduling frequent data exports out of Conversational Insights and into BigQuery for real-time updates.
Scheduling frequent data imports for conversation data that must be loaded into Conversational Insights.
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