服装质保期规定详解：中国最新"三包"政策解读

服装质保期规定详解：中国最新"三包"政策解读

Comprehensive Guide to Clothing Warranty Period: China's Latest "Three Guarantees" Policy

一、"三包"范围及时限

1. Scope and Time Limit of "Three Guarantees"

根据我国最新规定，不同类别服装享有不同质保期：

According to China's latest regulations, different categories of clothing have varying warranty periods:

• 西装、大衣、皮草等服装：6个月质保期
• Suits, coats, fur clothing: 6-month warranty period
• 羊绒衫、毛衫及内衣服装、床上用品：3个月质保期
• Cashmere sweaters, wool sweaters, underwear and bedding: 3-month warranty period

二、更换或退货条件

2. Conditions for Replacement or Return

当出现以下情况时，消费者可要求更换或退货：

Consumers can request replacement or return under the following circumstances:

• 服装标识、号型与实际情况不符
• Clothing labels/sizes don't match actual products
• 左右衣袖/裤腿宽窄、长短不一致
• Uneven sleeve/leg width or length
• 裤缝歪斜，存在明显疵点或色差
• Crooked seams, obvious defects or color differences
• 缩水率、染色牢度不符合标准
• Shrinkage rate or color fastness below standard

注意：符合上述条件可免折旧费退换

Note: No depreciation fee for qualified returns/replacements

三、免费修理服务

3. Free Repair Services

以下问题可享受免费修理：

Free repairs are available for:

• 缝线开线
• Split seams
• 饰件破损、脱落
• Damaged or fallen decorations

若无法修理，商家应予以更换或作价补偿

If irreparable, merchants should replace or compensate

四、特殊退货政策

4. Special Return Policies

• 若无同款可换，消费者有权要求退货
• Consumers can request return if same product unavailable
• 消费者主动要求退货时需支付折旧费
• Depreciation fee applies for voluntary returns

温馨提示：建议保留购物凭证以便维权

Reminder: Keep purchase receipts for consumer rights protection