老外贸业务员的三大绝招!客户不能不回!!
外贸客户已读不回真的太常见了,非常令人抓狂 我也是被有些已读不回的客户整崩溃过,所以慢慢总结出了我自己的方法,专治各种已读不回! 有不回消息的客户你就拿去试试吧,包回复的!
1.简单问候,询问原因
Hello there! I hope you are well. I would like to know the reason why you didn't reply me, is it because of the price problem or you have found another supplier? I want to be clear so I can solve any questions you may have.
你好!希望你一切都好。我想知道你没有回复我的原因是什么,是因为价格问题,还是你已经找到了另一家供应商?我想了解清楚,这样我就能解决你的任何疑问。
Hello! How are you today? Would you mind letting me know if you're interested in my product? If it's not of your interest, please feel free to let me know, and I'll leave you to it without any further disturbance.
你好!你今天感觉怎么样?如果你对我的产品感兴趣,可以告诉我吗?如果你不感兴趣,请随时告诉我,我不会再打扰你。
2.寻求反馈,切入主题
Hello! I was wondering if there is anything I can help you with. Could you give us some feedback on the following points:
1. Are there any issues with pricing?
2. Are there any concerns about MOD (which, depending on the context, could be a modification/model/ manufacture order)?
3. Are there any concerns about payment terms?
4. Are there any shipping or freight issues that need to be addressed?
5. Or, are there any other reasons that are holding us back?
Your input would be invaluable.
您好!我想知道有什么我可以帮到您的。您能否就以下几点
给我们一些反馈:
1.定价方面有什么问题吗?
2. MOD 方面有什么问题吗(根据具体情况, MOD可能是修改/模型/制造订单) ?
3.付款条件方面有什么问题吗?
4,是否有需要解决的运输或运费问题?
5·或者,还有其他什么原因阻碍了我们?
您的意见将非常宝贵。
3·提供建议,礼貌结尾
Dear friend, I am curious about what your current target quantity and budget are. Please let me know so that I can best help you. I eagerly look forward to you telling me these details.
亲爱的朋友,我很好奇您目前的目标数量和预算是多少。请告诉我,以便我能够更好地帮助您。我热切期待您告诉我这些细节。
If possible, could you please tell me the reason?
可以告诉我原因吗?
Thank you for sharing the reason with me.
谢谢你告诉我原因。
Could you please tell me your target quantity and budget? I will do my best to help you.
可以请你告诉我你的目标数量和预算吗?我会尽我所能来帮助你。
