如何写出高回复率的外贸开发信?16个新客户实战案例
为什么你的开发信总是石沉大海? | Why Do Your Development Emails Always Go Unanswered?
明明是自己很认真精心策划写出来的开发信,每次发出去后也自我感觉良好的满怀期待的等着客户青睐,可最后获得的回复寥寥无几。那今天和大家来讨论一下怎么写出国外客户喜欢的开发信!
Despite carefully crafting your development emails and sending them out with high expectations, you receive few responses. Let's discuss how to write development emails that foreign clients actually like!
一封外贸信收获16个新客户 | One Email Secured 16 New Clients
首先,先和大家分享一个获得57%的打开率,21%的回复率,还有收获16个新客户的开发信模板:
First, let me share a development email template that achieved a 57% open rate, 21% response rate, and secured 16 new clients:
高回复率的开发信模板 | High-Response Email Template
Hello Sales Manager, (如知道名字,直接写名字 | If you know the name, use it directly)
We have an idea that I can explain in 10 minutes which can get your company its next 100 best customers.
This idea is used to help our client (可以写客户的目标市场/或他的竞争者 | can mention target market/competitors) almost triple their monthly run rate.
Let's schedule a quick 10 minute call so I can share the idea with you. When works best for you?
写开发信时容易陷入的误区 | Common Mistakes in Writing Development Emails
01 孤芳自赏 | Self-Admiration
过度强调自己认为重要的标准,而忽略这些对客户可能是基本要求。应该重点说明能给客户带来什么额外价值。
Overemphasizing standards you consider important while ignoring that these may be basic requirements for clients. Focus on explaining what additional value you can bring.
02 邮件写得冗长 | Overly Long Emails
现代人时间有限,长篇大论容易被忽略。保持简洁有力,但避免过度简化变成无营养的推销。
With limited time, lengthy emails are easily ignored. Keep it concise but avoid oversimplifying into meaningless sales pitches.
03 数据不够清晰 | Unclear Data
避免使用"最快交期"等模糊表述,改为具体说明"48小时内交货"等可量化的信息。
Avoid vague terms like "fastest delivery" and instead use quantifiable information like "delivery within 48 hours".
04 主动语态用得太多 | Overuse of Active Voice
国外客户更习惯被动语态,如"Samples will be sent to you tomorrow"比"We'll send you the samples tomorrow"更专业。
Foreign clients prefer passive voice, e.g. "Samples will be sent to you tomorrow" sounds more professional than "We'll send you the samples tomorrow".
国外客户眼中最好的开发信 | What Makes the Best Development Email
01 提供建议 | Offering Advice
先赞美客户,然后提出建设性建议。注意语气要专业友好,避免让客户觉得被冒犯。
Start with compliments, then offer constructive advice. Maintain a professional and friendly tone to avoid offending the client.
02 抓住痛点 | Addressing Pain Points
明确指出客户可能面临的问题,并提供解决方案。重点说明能帮客户节省多少时间和成本。
Clearly identify potential problems clients face and offer solutions. Emphasize how much time and cost you can save them.
写开发信应牢记的重点 | Key Points to Remember
1. 简单介绍你是谁 | Briefly introduce who you are
2. 清楚说明你的独特卖点 | Clearly state your unique selling points
3. 保持专业但友好的语气 | Maintain a professional yet friendly tone
4. 提供具体可量化的信息 | Provide specific, quantifiable information
