亚马逊ASIN侵权投诉处理指南 - 杭州跨境电商解决方案
亚马逊ASIN侵权投诉的严重后果
在亚马逊平台上，知识产权侵权可能导致您的ASIN被投诉，甚至面临账户暂停的风险。 作为杭州专业的跨境电商服务商，我们特别整理这份处理指南，帮助卖家有效应对侵权投诉。
Serious Consequences of ASIN Infringement Complaints
On Amazon platform, intellectual property infringement may lead to ASIN complaints or even account suspension. As a professional cross-border e-commerce service provider in Hangzhou, we've prepared this guide to help sellers effectively handle infringement complaints.
第一步：核实投诉内容
1. 仔细检查投诉内容，确认是否涉及专利、商标或著作权侵权
2. 如认为投诉不成立，可准备以下证据进行申诉：
- 产品采购证明
- 授权许可文件
- 其他合法性证明文件
Step 1: Verify Complaint Content
1. Carefully review the complaint to confirm if it involves patent, trademark or copyright infringement
2. If the complaint is unfounded, prepare the following evidence for appeal:
- Product purchase certificates
- Authorization documents
- Other legal proof documents
第二步：处理确认侵权的ASIN
1. 立即停止销售侵权产品
2. 修改产品listing，包括标题、描述和图片
3. 与投诉方协商解决方案
4. 向亚马逊提交整改证明，申请恢复ASIN
Step 2: Handle Confirmed Infringement ASINs
1. Immediately stop selling infringing products
2. Modify product listings including titles, descriptions and images
3. Negotiate solutions with the complainant
4. Submit rectification proof to Amazon and request ASIN restoration
预防措施建议
1. 定期检查产品listing
2. 监控竞争对手产品
3. 购买知识产权保险
4. 深入了解亚马逊政策
5. 建立产品合规审查流程
Preventive Measures
1. Regularly review product listings
2. Monitor competitor products
3. Purchase intellectual property insurance
4. Deeply understand Amazon policies
5. Establish product compliance review process
杭州跨境电商专业服务
作为杭州领先的跨境电商服务商，我们提供：
- 亚马逊账号申诉服务
- 知识产权咨询
- 产品合规审查
- 谷歌竞价推广优化
帮助您避免侵权风险，实现业务稳定增长。
Hangzhou Cross-border E-commerce Professional Services
As a leading cross-border e-commerce service provider in Hangzhou, we offer:
- Amazon account appeal services
- Intellectual property consulting
- Product compliance review
- Google Ads optimization
Helping you avoid infringement risks and achieve stable business growth.
