Customer Support

Getting your order placed is fast and easy. Just follow these steps:

1. Add the items you want to your cart. Make sure quantities are correct.
2. Click "Proceed to Checkout" from the cart page.
3. If you're not already logged in, log into your account, or just continue for checkout as a Guest.
4. Verify the correct shipping address is entered or selected.
5. Select a shipping method.
6. Are you tax exempt? If so, please follow the prompts to establish your tax exemption prior to completing checkout.
7. Click the Payment Options button to proceed to select a payment method.
8. If applicable, enter a discount code, gift certificate or purchase order number in the appropriate field.
9. Make sure you've reviewed the Terms of Service and Shipping Policy.
10. Verify that all information is correct. If not, edit your information to ensure the correct details are provided for your order.  
11. Once your order is ready to be placed, click the “Place Order” button to complete checkout. When your order has been successfully placed you will see your 9-digit order number.

That's it! We'll take it from there.

Placing your order through our website is the most efficient way to get your stuff. If you are unable to use the website, please submit a Support ticket or email our Support team at support@sparkfun.com.

Once you place your order, it will pass through a series of statuses during fulfillment.

• Processing - This indicates we've received your order.
• Pending - This status will generally indicate an existing quote.
• Pending PayPal - We are waiting for a payment to be completed via PayPal.
• On Hold - Your order has been placed, but is in hold status for review by a SparkFun team member. No action is needed from you unless we reach out to you directly regarding your order.
• Complete - Your order has been completed and shipped or is ready for pickup! Please note once your order has been completed we cannot make any changes.
• Canceled - This status will appear if an order has been canceled prior to the order being shipped. 

If you ever have any questions on the status of your order don't hesitate to reach out to our Support Team. 

We offer Net30 terms to approved customers. We do not offer any other terms. To apply, download and complete the Net 30 Request Form and email it to exemptions(at)sparkfun.com.

For approved Net30 customers: SparkFun offers two Purchase Order processing options and customers are able to switch between the two. Our Same-Day Shipping guarantee does not apply to Purchase Orders. If you are not approved for terms when your PO is received the processing time provided below does not apply until you are approved.

Fast Track Processing:

• Place an order via our website that corresponds to your PO, select Purchase Order at checkout, and enter your Purchase Order Number in the appropriate field before placing order
• Once order is placed, email us a copy of that PO referencing the SparkFun Order Number.
• POs received via this method will be processed within 1 business day from the time of receipt.

Traditional Track Processing:

• Email us a copy of the PO, including all product SKUs and quantities. 
  • Please include the SparkFun account number where this order needs to be processed.
  • Please ensure a contact name and email address are provided on the Purchase Order
• If any items are out of stock, we will provide this information and the approximate lead time.
• POs received via this method will be processed within 1 to 3 business days from the time of receipt.

Submit your Purchase Order document (and your SparkFun Order Number if applicable) via email to support@sparkfun.com .

Pre-orders are items that have never been in stock, but will be soon. There are different reasons for items being pre-ordered. Sometimes we like to gauge public interest in specific products before we order from our suppliers. In other instances we would like to know how many items we should build in-house before releasing a SparkFun Original product. Pre-ordering is beneficial for guaranteeing your place in the order queue, and stock will be set aside for you.

Not all products can be backordered when they go out of stock. If an out of stock item can be backordered it will clearly display a "Backorder" button, otherwise it cannot be backordered by any means.

There are two types of backorders: Intentional and Accidental.

This is when you, the customer, add an out-of-stock item to your cart by clicking the "Backorder" button. If you have some in-stock and some backordered items, your order will be placed with any in stock items shipping immediately, and the backordered items will be placed in a second shipment to be completed once inventory is available.  

Please note: Once you have completed the checkout process with a pre-ordered or backordered item you will be charged immediately and your item will ship as soon as it is in stock. You may see two transactions after placing an order with in-stock and backordered items - one for the full amount, and one for a smaller amount. These represent the pre-authorization for the order (the full amount) and one of hte partial payments needed for the order (either the in-stock or backordered items). The pre-authorization is NOT a true charge, and it will go away or update to reflect the true amount charged.

This is when our website indicated that there was stock available for your order, but we were actually out. D'oh!

We work very hard to keep our stock numbers accurate. This type of backorder is rare, but there are a variety of issues that can lead to inaccuracies. We apologize for any inconvenience. We will ship all in-stock items right away, with the backordered items shipping as soon as they are available. They will ship via the same shipping method you selected during checkout. You will not be charged additional shipping. An additional order number will be generated to accommodate the accidentally backordered items.

There are no minimum orders! If you are willing to fork over shipping costs, we will gladly send you a $0.15 diode.

At this time, it is not possible to purchase a new Gift Certificate. We apologize for this inconvenience. Our team is working hard to make this possible again very soon.

To redeem a Gift Certificate purchased prior to 1/7/2025, please contact Support and a Representative will get back to you within 1-2 business days.

Please confirm your order information is accurate before finalizing checkout. We cannot guarantee cancellation or modification.

• Orders can only be cancelled if they are in one of the following statuses: Processing, Pending PayPal, or On Hold.
  • If your order is in one of those statuses, please email our Customer Support team at support(at)sparkfun.com with your order number and cancellation request.
  • We will do our best to handle your request as quickly as possible, but we CANNOT guarantee that we will be able to cancel your order before it ships. 
• If you would like to modify your order, the order must be cancelled and replaced.
  • Please reach out to Customer Support at support@sparkFun.com with your order number and the modification request.
  • We will do our best to handle your request as quickly as possible but, again, we CANNOT guarantee that we will receive and handle your request before the order is shipped. 

If your order status is Complete and/or you’ve received a shipment notification email, your order cannot be canceled or modified in any way.

We accept a variety of payment methods to successfully process your order. All of our payment options are based on the United States Dollar (USD) currency. 

We accept Visa, MasterCard, American Express, and Discover. 

• We utilize PayPal Enterprise Payments (previously PayPal Braintree) to securely process all credit card transactions and adhere to PCI DSS compliance standards.
• We can only refund for up to 30 days from the date of the charge. After that time, we will need to refund with store credit or another method.
• In order to help prevent payment fraud, we may need to hold your order for further verification. We will be in contact if this applies to you.
• For security and compliance purposes, we can only accept credit cards through our secure checkout page.
  • We are no longer accepting credit card payments over the phone and we cannot accept credit card payments in-person. 

Please note: once you place an order using a credit card, you may see two charges on your account - one is a pre-authorization charge required by our credit card processor and one is the actual charge for the order. The pre-authorization is temporary and, depending on your financial institution, that charge should disappear in 2-3 business days but it can take up to a week. If you placed a backorder and have multiple charges, please see the Backorders section for more details. If you do see both charges settle (where one does not disappear), please reach out to Support by filing a ticket or sending an email to support@sparkfun.com.

If you select PayPal during checkout, you will be redirected to the PayPal Checkout Page, then back to the our site to complete your order.

Please confirm that your billing and shipping addresses are accurate before checking out with PayPal. We do not independently verify any address information with PayPal.

If your preferred payment method is Check or Money Order, select that option during checkout and send your check or money order to:

SparkFun Electronics
6333 Dry Creek Parkway
Niwot, CO 80503

On your check or money order, please be sure to reference your order number.

Exclusions for Selecting Check or Money Order as your Payment Method:

• Do not use this option if you are paying with a Purchase Order.
• Not available for:
  • orders split into multiple shipments
  • Local Pickup orders
  • Guest checkout

This payment option is for established Net30 customers, and can only be used for tracked/insured shipping methods or local pickup.

Not established for Net30? Check out our Purchase Orders section.

During Checkout, select Purchase Order as your Payment Method and enter that PO number in the available field.

Wire Transfers/ACHs are direct transfers from your bank to our bank. Necessary information will be included as a link with your Order Confirmation email.

To Complete the Transfer:

• Please be sure to include your Order Number, Customer Number, and Company Name (if applicable) in the transfer information.

Please allow 3-5 business days for the transfer to clear. Your order will be released for shipment once your payment is verified and cleared by our bank. A record of the transaction from your bank is not sufficient to release an order.

Exclusions for Selecting Wire Transfer/ACH as your Payment Method:

• Not available for orders that are:
  • Split into two shipments
  • Under $100 USD
  • Completed under a Guest Account

If you receive a notification that your Payment Method Failed, please contact Support by filing a ticket or sending an email to support@sparkfun.com and we'll work quickly to identify a resolution and get your order placed.

Please feel free to reach out to Support, by filing a Support ticket or emailing Support at support@sparkfun.com, if you need any assistance processing your payment method and/or successfully checking out on our website.

Please Note: We do not accept C.O.D. orders.

All orders placed with applicable state or country sales tax on the total dollar amount of your order will be charged tax, unless you possess a certificate for a valid exemption or resale status that has been submitted and accepted by SparkFun.

To submit your documents, send an email to exemptions@sparkfun.com and provide the following:

• SparkFun Customer Account Number OR email address associated with your SparkFun account
• A PDF copy of your tax exempt certificate
  • Please make sure it's a clear copy that shows the institution's name and includes the relevant tax exemption ID or FEIN.

If an order is placed on an account that has not gone through our tax-exempt process, sales tax will be charged to the order if such taxes are required. 

Taxes collected are remitted to the governing agency as per the state/territory/country.

We ship in-stock orders as soon as possible, typically within 1-3 business days (certain orders may take a little longer but this is a typical timeframe for shipment).

You will be sent at least 2 emails for each order you place:

• An Order Confirmation email that verifies that your order is in our system. 
• A Shipment Notification email to let you know that your order is ready to go. It will ship out either that day or the next (this can sometimes take longer for USPS shipments).

Delivery estimates are from the date the order is shipped, not when it is placed. Unfortunately, once an order has shipped there is nothing we can do to speed up delivery time.

While we take every precaution to ensure your order arrives safely, SparkFun cannot be held responsible for lost or stolen packages once they have been shipped. Any financial loss resulting from a package not arriving falls under the responsibility of the shipping carrier selected at checkout.

If your package is lost or stolen:

• Please contact the shipping carrier directly to initiate a claim.
• You may reach out to support@sparkfun.com if you need any documents, such as a proof of shipment or invoice, to file a claim with the carrier.

We understand how frustrating lost shipments can be and will do our best to provide the documentation and support you need to resolve the issue quickly.

SparkFun guarantees to ship your order the same day you place it IF and ONLY IF your order meets ALL the following criteria:

• Your order is placed before 2:00PM, Mountain Time.
• You select a shipping method other than the Economy shipping option.
• The day you place your order is a Business Day.
• All items are in-stock.
• Your order is paid in full at the time you place it.
• Your order does not fall into the On Hold status.
• Your order value is less than $1,200 before shipping costs.
• You are not a SparkFun Distributor or Reseller.
• Your order does not require any modification before it is able to ship.
• Your order does not contain any lithium-ion or lithium-metal batteries.

If your order does meet all the listed requirements, we guarantee shipment of your package that day. If it doesn't meet them all, we may still get it out the same day, but no promises.

1. Time - The timestamp on your order must be before 2PM Mountain Time to qualify. An order placed at 1:59:59PM counts, 2:00:00PM does not. Orders placed at 2PM and later will be considered to qualify for the next business day. The time used is the timestamp on your order, which will be displayed once your order is placed.
2. Shipping Method - Most of our available shipping methods qualify. Within the US, all options except Ground Economy Shipping qualify. For international customers, all options except FedEx International Connect Plus or USPS First Class Package Service qualify. Options that do not qualify will be processed within 1-3 business days of placement.
3. Business Days - Business Days are traditionally defined as the weekdays of Monday, Tuesday, Wednesday, Thursday, and Friday. Excluded are the weekend days of Saturday and Sunday, as well as any Holidays. You can see a list of the weekdays SparkFun will be closed for Holidays here. Additionally, SparkFun may be unexpectedly closed for inclement weather, off-site company events, zombie apocalypse, etc. In the event of such closure, SparkFun will post notice of closure on the front page of our website as soon as possible. If SparkFun does need to close unexpectedly, that day will not be considered a Business Day, even if the zombies have gotten into our server room and we are unable to update the site to tell you about it.
4. In-Stock - Only in stock items qualify for same day shipping. If we don't have it, we can't ship it to you. There is the potential that your order will contain an Accidentally Backordered Item. In this case, we can only guarantee the ship date on all remaining items in your order, and ship the Accidentally Backordered Item(s) as soon as possible. Please see our Backorder Policy for more details.
5. Paid in full - Only orders paid in full at the time of placement qualify. This limits payment methods to Credit Card and most PayPal transactions. Orders paid entirely with a Gift Certificate do qualify. All other payment methods do not qualify for same-day shipping. At this time, we do not guarantee same-day shipping for Net30 orders.
6. On Hold Order Status - While rare, there is the chance that your order will go to an On Hold status, instead of the normal Processing status. Most orders that do go to the On Hold status, and otherwise qualify, will be cleared quickly and shipped within the same-day time frame. Because some will require additional information from the customer, though, we cannot guarantee it. You can see our Order Status Information section for more details.
7. Order Value - In order to ensure the quality of very large orders, we need to exclude orders valued at $1,200 and up from this guarantee. Your order will be processed within 1-3 business days after any order verification, and/or modification has been completed and payment has been received.
8. Distributors - Distributor orders don't qualify. Sorry folks. Your order will be processed within 1-3 business days after any order verification, and/or modification has been completed and payment has been received.
9. Does not require modification - Your order must be valid to ship as you placed it. If any changes are required to your order before it is able to be shipped, it is disqualified from the same-day shipping guarantee. These changes may be intentional, such as you needing to add an item or correct a shipping address, or unintentional, such as providing an invalid FedEx account number or an address deemed undeliverable by your selected shipper.
10. Batteries - Lithium Ion and Lithium Metal are considered dangerous goods and take additional packing and paperwork in order to ship.

An order qualifies for Free Shipping when all of the following criteria are met:

• You must have $100 in qualifying products per shipment. Not all products qualify for free shipping. You can contact Support with questions about a specific product. 
• All items must ship from our warehouse in Colorado (any products shipping from a third party fulfillment center do not qualify)
• You must be shipping to an address within the U.S.
• You must NOT have an item in your cart that is disqualified from free shipping.

A: The Free Shipping option is FedEx Ground Economy, which has a 3-11 business day delivery estimate. 

A: Please reach out to our Customer Support team by submitting a Support ticket or via email to ask if a specific product qualifies of not. 

A: During checkout, you will see your shipping options with price quotes. The free shipping option will be listed at $0.00 if your order qualifies.

As of August 19, 2024 local pickup is back! 

Local Pickup is available at our front desk for customers within 50 miles of our warehouse, Monday through Friday from 9 am to 5 pm (MST). Your order will be ready for pickup depending on when you place your order:

• Order is placed by 10 am - order will be ready by noon.
• Order is placed by noon - order will be ready by 2 pm.
• Order is placed after 2 pm - order will be ready the following business day by 10 am.

Once your order hits "Ready for Pickup" status, you will receive an email and can swing by to pick up your package. 

If you have any questions about your order or your order status, give us a call at (303) 284-0979 or contact Support and we'll do our best to answer your questions.

We offer multiple shipping options to allow you to decide when your order arrives. Delivery estimates listed are based on when the order ships and can vary based on your physical location and accessibility by the carrier. 

FedEx Options:

• Priority Overnight - next business day before 12 pm
• Standard Overnight - next business day
• 2nd Day - 2 business days
• Ground - 2-5 business days
• Ground Economy (FKA SmartPost) - 2-7 business days

United States Postal Service (USPS) Options:

• Priority Mail - 1-3 business days
• Ground Advantage - 2-5 business days

Pay via your own Shipping Account

• When selecting a shipping method for your order, choose the "Pay via your own Account" option at the bottom on the list. Then, provide the following information:

  • Customer Carrier: The carrier (FedEx or UPS) as well as the shipping method (Ground, 2 Day, etc.). If you do not specify a method we will select either Ground for domestic shipments.

  • Customer Carrier Account Number: Your shipping account number. If you do not include a number here your order will not ship.

• There is a $2.00 processing and handling fee for these orders to cover the cost of shipping materials. These orders do not qualify for Same-Day Shipping.

USPS is the only option for shipping to a P.O. Box (FedEx and UPS do not deliver to P.O. Boxes). If your shipping address is a P.O. Box, please check the “This address is a P.O. Box” box when entering your address at checkout.

If your package is en route and you've discovered that the address is incorrect or the package needs to be stopped and returned to us, please contact Support, or the carrier you chose at Checkout, and we will make every attempt to contact FedEx or UPS to request an address update. 

Please Note: Package Rerouting and returning is done at the discretion of the Carrier and additional fees will likely be assessed. If the package is too close to the delivery address, it may be delivered before the reroute/return instructions are received. We will make the request, but cannot guarantee that it will be honored. USPS does not offer this service.

We ship to over 80 countries around the world and that list continues to grow each year! The only countries we cannot ship to, as defined by the U.S. government are: Russia, Cuba, North Korea, Iran, Syria, Sudan, Belarus, and regions of Ukraine (Crimea, Donetsk, Lutansk). For more information on export restrictions, visit our Export Compliance page.

Most international shipments will incur additional fees in the form of duties and taxes. These fees fall to the responsibility of the customer, are defined by customs in the  country with which you are importing, and may not be visible until the order enters the destination country. SparkFun is not able to estimate or calculate those charges at teh time the order is placed. See Duties and Taxes below for details.

For shipping addresses outside the US, you have several options (delivery timeframes below are estimates; if you live in a rural area, delivery could take a little longer):

FedEx (trackable & insured)

• International Priority - 1-3 business days
• International Economy - 3-5 business days
• International Connect Plus - 5-10 business days

United States Postal Service (USPS)

• Priority Mail Express International (trackable) - 3-5 business days
  • Only allowed for orders up to $400 in value.
  • Delivery is made by the destination country’s postal service.
• Priority Mail International (trackable) - 6-10 business days.
  • Only allowed for orders up to $400 in value.
  • Delivery is made by the destination country’s postal service.
• First Class Package International Service (NOT trackable & NOT insurable) - 2-4 weeks, but can take 6 weeks or more
  • Only allowed for orders up to $400 in value.
  • Delivery is made by the destination country’s postal service.
  • In the case a package is lost or damaaged in transit, SparkFun is not responsible for replacing the order.

Pay via your own Shipping Account

When selecting a shipping method for your order, choose the "Pay via your own Account" option at the bottom on the list. Then, provide the following information:

• Customer Carrier: The carrier (FedEx or USPS) as well as the shipping method (International Priority, International Economy, etc.). If you do not specify a method we will select International Economy for international shipments.
• Customer Carrier Account Number: Your shipping account number. If you do not include a number here your order will not ship.

There is a $2.00 processing and handling fee for these orders to cover the cost of shipping materials. These orders do not qualify for Same-Day Shipping.

International shipments may be subject to import duties, taxes, and customs fees, which are determined by the destination country’s customs authority. These charges are the sole responsibility of the customer and are not included in the product or shipping costs charged by SparkFun.

Customs policies and import regulations vary widely by country. We recommend that customers contact their local customs office for more information before placing an order to avoid unexpected costs or delays. In some cases, customs clearance procedures may also extend the delivery timeframe beyond the shipping estimates provided.

If a customer refuses to pay the required duties, taxes, or customs fees, the shipment may be returned or abandoned at the discretion of the carrier. In the event of a return, all associated return shipping costs and any additional carrier fees will be deducted from the customer’s refund. If these costs exceed the original value of the order, SparkFun reserves the right to charge the outstanding balance to the credit card originally used for the purchase.

Please note that SparkFun cannot adjust the declared value of goods, mark shipments as “gifts,” or otherwise misrepresent the contents of a package to reduce customs charges.

As mentioned above, we are not able ship any product to the following countries: Cuba, Iran, North Korea, Sudan, Syria, Russia, Belarus, and specific regions of Ukraine {Crimea, Donetsk, and Luhansk}. Beyond that, we also sell some products that have been further restricted by the manufacturer. Those products do have a notice on the product page with access to the full list of restricted countries.  

Please read our Export Compliance page for general information and contact our Support Team if you have further questions regarding a product and/or its destination.

Our Support staff can help you complete a return for any of the following within 30 days of purchase:

• Unmodified or unused product in original packaging
• Product damaged in transit; or
• If the incorrect item was received.

Notice: If you see a "Note" on a product page stating the following, that product cannot be returned - it is deemed non-returnable:

"Note: This item is non-returnable. If this item arrives damaged or is not functioning properly, please do not hesitate to contact us to see if further actions may be taken."

Notice: If the product(s) was purchased over 30 days ago or has been modified, soldered, damaged or the original state has been altered in any way, SparkFun reserves the right to deny the return. Please ensure you review our full Return Policy before requesting your return through the button below. 

Packages can be returned to us for many reasons. Depending on the reason for return, we may have the option to reship your order to the same or a new address, otherwise the order will be restocked and refunded. Please note: Shipping to a new address may result in additional shipping charges.

Please read below for more information:

• Packages can be returned to us for missing or incorrect address information.
  • To prevent this from happening: please take a moment to check and ensure your address book is up to date. There is also an order review page where you can double check this information.
• Packages can be returned to us if they are refused at customs for any reason. Sometimes we choose to get these packages back. If there are any customs fees and shipping charges to return your order, this will be deducted from any due refund. Please see our Shipping Policy for additional information regarding international orders.

Please note that if your package is marked to be returned to SparkFun, it could take longer than expected to receive as these packages are not marked as a priority from the shipping company. Sometimes it can take a couple of weeks before we get them back!

We will only hold a returned package for one week before we restock and refund (if applicable). If you are wondering where your order is, please also check your spam filter as we may be trying to get ahold of you!

If the carrier you select charges us to return the package, we reserve the right to deduct that amount from any due refund.

If you think your package is going to be returned to us, please send an email to our Support Team so we can note your order and wait for its return.

In order to make sure we provide the most accurate pricing information possible we have removed the ability for our website to convert to any other currency other than USD as of January 20, 2017. International customers are responsible for any currency exchange fees or conversion charges applied by their bank or payment provider. All quotes, invoices, and other financial documents related to customer transactions with SparkFun are issued in U.S. Dollars (USD).

SparkFun assumes the following responsibilities:

1. Protecting all data generated by and provided to us by our users from being stolen, compromised, or used in violation with this policy.
2. Never selling user-provided and user-generated data for financial gain or competitive advantage.
3. Providing transparency for our users into what data we collect and what we do with it including what access third parties have to user data and for what purpose.
4. Informing users if their data is compromised, either by failure to protect data or by order to surrender data to a legal authority, to the fullest extent we are lawfully able.

At SparkFun, we strive to provide accurate descriptions and high quality merchandise. We stand behind the quality of our products and want to ensure you’re completely satisfied with your purchase. We offer a 30-day limited warranty on most items, designed to protect you against defects in materials or workmanship.

If you have any problems with your order, please contact our Support Team as soon as possible! We will do everything in our power to make it right.

Please see our Return Policy for more information.

These terms and conditions govern the sale of Products (“Product or Products”) and provisions of Services (“Services”) by Spark Fun Electronics, Inc (‘SparkFun’) and its affiliates as well as by third party vendors and/or service providers of SparkFun. Services are defined as any service and/or content SparkFun makes available to or performs for Customer, as well as materials displayed, transmitted or performed on the website (www.sparkfun.com). These terms and conditions (“Agreement”) take precedence over Customer’s supplemental or conflicting terms and conditions to which notice of objection is hereby given. Neither SparkFun’s commencement of performance or delivery shall be deemed or construed as acceptance of Customer’s supplemental or conflicting terms and conditions. SparkFun’s failure to object to conflicting or additional terms will not change or add to the terms of this agreement. Customer’s acceptance of the Products and/or Services from SparkFun shall be deemed to constitute acceptance of the terms and conditions contained herein. These terms are subject to change and may be revised at any time. All revisions will be effective upon SparkFun posting updated terms to its website.

SparkFun will be closed for regular business the following days in 2025. No orders will ship these days, but you can still place an order through the website as usual.

• Memorial Day - 5/26/25
• Independence Day - 7/4/25
• Labor Day - 9/1/25
• Thanksgiving - 11/27/25-11/28/25
• Christmas - 12/25/25-12/26/25
• New Years - 1/1/26

Please note: We do occasionally close for reasons beyond holidays, including all company events, weather beyond our control making it unsafe for our employees to make it to the office, etc. During those events, we will post a notification at the top of our website with information regarding dates and times of the closure, likely a reason for the closure, and when we'll be back to normal business operations. This could cause a delay in your shipment, including Local Pickups.

All of our Support and Sales teams are available through our online forms and via email. Please use this form on our Support page for Sales or Support and, if you need Technical Assistance, please contact Technical Support through the live forum linked below. 

• Customer Support - support@sparkfun.com or by submitting a Support ticket above
• Technical Support Live Forums
• Accounting/W9 Requests - AR@sparkfun.com
• Tax Exemption question/Net30 Applications - exemptions@sparkfun.com
• Phone - 303-284-0979
• Fax - 303-443-0048

Still have questions? We’d love to help! Reach out to us through our Contact Page, and our team will get back to you within 1–2 business days.

The SparkFun community is known for its creativity, experimentation, curiosity, and openness - we are extremely proud of this. As a company, we are committed to providing a friendly, safe, and welcoming environment to all individuals who interact with our website, our digital spaces, and employees; in turn, we expect everyone to treat one another with respect and courtesy. The following code of conduct applies to all those who interact on the SparkFun web site, digital spaces, and/or with the SparkFunion team:

• Treat others with dignity and respect.
• Refrain from demeaning or discriminatory behavior and speech or other unacceptable behaviors.*
• Alert SparkFun if you see any inappropriate communications on our channels, website, or events.

Violating this Code of Conduct will not be tolerated. If someone is deemed to be acting in an unacceptable manner,* staff may take any action they deem appropriate, including refusal of business, removal of comments, or blocking of accounts - without warning, as warranted.

We value all those who interact with us in any form - please contact us immediately if you witness or directly experience unacceptable behavior.

*Unacceptable behaviors include but are not limited to: offensive comments, insults, jokes or ridicule; gratuitous or off-topic sexual images or behavior in spaces where they are nor other unappropriately aggressive behaviors; threats of violence or deliberate intimidation; creating additional online accounts in order to harass another person or circumvent a ban; harassment of any form.