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Carefirst Abacus Archive Solution User Guide

The CareFirst/Abacus Archive Solution User Guide provides instructions for logging into the system using Google Chrome, changing passwords, and searching for records. Users must complete corporate search checks before requesting access to records, which will be reviewed by the Business Systems Support team. Once access is granted, users can view CareFirst and Abacus records through the system's navigation menu.

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Rajyalakshmi
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19 views6 pages

Carefirst Abacus Archive Solution User Guide

The CareFirst/Abacus Archive Solution User Guide provides instructions for logging into the system using Google Chrome, changing passwords, and searching for records. Users must complete corporate search checks before requesting access to records, which will be reviewed by the Business Systems Support team. Once access is granted, users can view CareFirst and Abacus records through the system's navigation menu.

Uploaded by

Rajyalakshmi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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CareFirst /

Abacus
Archive
Solution
User Guide

Last updated 09/06/2020


How to log in to the CareFirst/Abacus Archive Solution
To access to access the system you must log in via Google Chrome

1. From your desktop select Google Chrome

2. At the pop up screen ensure you select ‘Internet Explorer’. This will ensure
that other applications don’t open in Google Chrome

3. Copy of the paste the link below in to the toolbar and click enter.

http://corp-sql-093:8080/scslive/login.scs

You will be taken to the log in screen

We recommend that you save this link to your favourites

Enter your user name (Your user name will be the same as you network login (the
login name you to first log into your machine) and enter your password, then click
‘Login’

Last updated 09/06/2020


How to change your password

1. Once logged in to the CareFirst Archive system, click on your user name in
the header

2. Complete the fields as appropriate and click ‘Save’

Last updated 09/06/2020


How to search for a record

1. Enter your search criteria and click search.

Please ensure that complete the 3 corporate search checks e.g. name, address,
date of birth and Client ID before requesting access to a record.

2. Once you have identified from the search results the record you need access to
click ‘Request’ next the record.

Select an appropriate reason for access from the drop down list and give details as
to reason for the request.

This is will send an alert to the Business Systems Support team who will check the
request and if appropriate grant access to the record. If this record is currently a
restricted record BSS will request further details as to why you are needing to access
the record.

Once this has been approved you will receive an email to confirm this has been
either approved or declined. This will appear in your inbox from
archive@telford.gov.uk

Last updated 09/06/2020


3. If this has been approved, to view the client’s record you will need to search for
the client again within the archive solution and select ‘Get Data’ next to the
appropriate record.

CareFirst Information

4. To view the persons CareFirst click on the various sections of the record
using the menu on the left hand side of the screen, by clicking on the link.
The titles of the sections are the same as they were in CareFirst to make it
easy to navigate.

Abacus Information
5. To view the persons Abacus record scroll to the bottom of the menu click ‘
Abacus Details’

Last updated 09/06/2020


6. The Abacus menu will appear in the middle of the screen – this may take a
short time to appear. The sections are split in to the same sections as in
Abacus, to view the information click on the section you wish to view and the
information will appear.

Last updated 09/06/2020

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