Thank you for choosing our company's food truck customization services. To ensure you enjoy high-quality after-sales service during your usage, we have developed the following after-sales service commitment to protect your rights.   ## Service System   ### Importance of the Service System   Our after-sales service system is an essential part of the quality management system, aimed at providing comprehensive and timely support to our customers.   ### Service Guarantee   We promise to strictly adhere to company procedural documents and the quality manual, combining market demands and user feedback to provide efficient service guarantees.   ### Service Purpose   Our purpose is “Professionalism Creates Value, Integrity Builds the Future.”   ### Service Organization   We have a dedicated after-sales service department under the sales company, responsible for managing and executing after-sales service tasks and coordinating services at various overseas offices.   ## Service Principles   Provided that users strictly follow the user manual and operate normally, within one year from the date of purchase (as per the vehicle factory registration card) and with a mileage of no more than 25,000 kilometers, if product component damage occurs due to design, manufacturing, or assembly reasons, users must submit written materials to our after-sales service department within three working days. Upon confirmation by the after-sales service department, the following services will be provided:   ### Three Guarantees Service   During the three guarantees period, product quality will be primarily under warranty, and repair costs will be fully waived (excluding consumables and electrical components).   ### Lifetime Warranty   For products exceeding the warranty period, only related cost fees will be charged for replacement parts.   ### Free Training for Operators   - Our company will arrange for professional engineers to provide on-site guidance and training in both theory and practical operations.   - Training content includes the basic theory, performance, and functions of the specialized vehicle.   - After training, operators should be able to operate the equipment proficiently and perform normal daily maintenance to resolve general technical faults.   We are committed to providing you with high-quality after-sales service to ensure that your food truck remains in optimal condition during use. If you have any questions or needs, please feel free to contact our after-sales service department.   Thank you once again for your trust and support!   ...