Most teams don’t have a talent problem. They have a challenge problem. It’s not that people aren’t smart, skilled, or hardworking. It’s that they play it too safe in conversations, avoid tough questions, and hesitate to push each other’s thinking. 👇 The result? Slow decisions, missed opportunities, and a team that feels collaborative but isn’t truly high-performing. A leadership team I worked with had all the right ingredients: experience, ambition, and expertise, but their discussions stayed surface-level. They weren’t failing, but they weren’t excelling either. So, we made some tweaks. Not by forcing more meetings, but by shifting how they work together. Here are 6 practices you can also try: 1️⃣ Mental Model Mapping Instead of debating what to do, map out how each team member thinks about a challenge. Ask everyone to write down: - What assumptions they are making - What past experiences shape their views - What risks they foresee Comparing these “mental maps” exposes team blind spots and enhances collective intelligence. 2️⃣ Curiosity Round Before giving feedback, asking this question first: “What was your thought process behind this?”. It opens up constructive dialogue instead of triggering defensiveness. 3️⃣ "Energy Audit" Method Instead of assigning tasks based only on skills, tracking what energizes or drains each team member helps optimize workflows and prevent burnout. 4️⃣ "Mistake-Learning" Sprint Once a month, instead of analyzing success stories, pick a past team failure and collaboratively discuss: - What went right despite the failure? - What invisible factors played a role? - How would we approach it differently now? 5️⃣ Red Team vs. Blue Team For big decisions, split the team into: - The Red Team (critics) who try to poke holes in the idea - The Blue Team (defenders) who justify why it will work This forces teams to think through risks and opportunities instead of making rushed choices. 6️⃣ One Bold Experiment Encourage teams to propose and test one out-of-the-box idea every quarter, with permission to fail. - Frame it as a low-risk experiment rather than a big change - Assign a “learning lead” to document what works - Celebrate insights, not just outcomes This keeps teams innovative without fear of failure. P.S.: Which one would make the biggest difference in your team? --------------------------------- Hi, I’m Susanna. I help leaders and organizations build high-performing teams through psychological safety and inclusive leadership. 🚀 Visit my website to book a free discovery call!
Avoiding Decision Fatigue
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The most overlooked productivity tool? 3-minute mental fitness breaks. Most leaders think they can't afford to stop. The truth? You can't afford NOT to. Research has found that even brief mindfulness practices significantly improve decision quality. One study showed that just a 3-minute mindfulness intervention enhanced critical decision-making abilities under pressure. I see this with my executive clients daily: • The fintech CEO who takes 3 minutes before board meetings to reset her mental state. She consistently makes clearer strategic decisions that her team can actually execute. • The hospital administrator who pauses between back-to-back crises. This simple practice helps him maintain emotional balance while handling life-or-death situations. • The startup founder who schedules five 3-minute breaks throughout his day. He reports fewer reactive decisions and better strategic thinking. Mental fitness breaks aren't meditation in disguise. They're strategic reset points that: 1. Break decision fatigue cycles 2. Reduce cognitive biases (we all have them) 3. Create space between reaction and response 4. Restore perspective when you're in the weeds How to implement this tomorrow: → Set specific break triggers (after meetings, before decisions, between tasks) → Keep it simple: 3 deep breaths, a brief body scan, or simply observing your thoughts → Stay consistent even when "too busy" (ESPECIALLY when too busy) → Notice the quality of decisions before vs. after these breaks Leaders often pride themselves on cognitive endurance, pushing through mental fatigue like it's a badge of honor. But the strongest leaders I know aren't afraid to pause, reset, and then decide. Mental clarity isn't a luxury. It's the foundation of every other leadership skill you possess. Try it tomorrow. Three minutes. Five times. Watch what happens to your decision quality. And feel free to repost if someone in your life needs to hear this. 📩 Subscribe to my newsletter here → https://lnkd.in/dD6bDpS7 You'll get FREE access to my 21-Day Mindfulness & Meditation Course packed with real, actionable strategies to lead with clarity, resilience, and purpose.
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Could the greatest threat to effective leadership be quiet and unseen, rooted in the simple act of being tired? In the early days of my career, I often kept complex decisions for the end of the day. By 4 PM, after a steady stream of meetings and operational choices, I noticed that my judgment was not as sharp as it had been in the morning. I put this down to being “busy”. Psychologists have a name for this: "decision fatigue". It is the gradual decline in decision quality after a long sequence of choices. The effect is subtle but powerful. Even top performers can fall into familiar patterns. 1. Delaying decisions because there is no mental capacity left 2. Taking shortcuts just to move forward 3. Becoming more cautious or, conversely, erratic in judgment For those in leadership roles, minor mistakes can have significant consequences. This fatigue often goes unnoticed because we frame it simply as pressure. To protect your judgment, it helps to take a more deliberate approach: 1) Front load important decisions: I now schedule strategic thinking for the morning or early in the week when my mind is fresher. 2) Reduce decision clutter: Establish routines for minor tasks so that you do not spend energy on them. 3) Protect recovery windows: Brief pauses or a walk between meetings can restore your ability to choose well. This is not about working harder, it is about organising your day so that you can work smarter. Leadership is about making decisions and safeguarding your capacity to make them well. I have found that acknowledging this fatigue and designing my day with it in mind has made me a more effective person. How have you noticed decision fatigue in your work? I would be interested to hear how others manage it.
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The real reason many businesses stagnate is because of this invisible tax I call 'decision delay’ One truth has consistently appeared throughout my journey in business: speed > perfection. This realization came after studying the decision patterns of business titans who've built empires while others were still analyzing data: 📍Jeff Bezos articulates this perfectly: most decisions should be made with just 70% information. Waiting for 90% means you're already behind. 📍Elon Musk: A wrong decision is better than indecision. 📍Mukesh Ambani operated with earned speed built on deep industry knowledge, strong teams, and refined judgment. I've applied this countless times in our ventures. I now approach decisions through this simple framework: → For low-impact, reversible decisions: Move quickly with available information → For high impact decisions: Gather key inputs, but avoid analysis paralysis When we deliberated too long on new attractions or marketing initiatives, opportunities slipped away. The market simply didn't pause while we perfected our plans. By shifting to faster decision-making, we've transformed our approach in business. Now we make quicker calls, resulting in better market adaptation and growth. So, whenever you find yourself stuck in decision paralysis, try these: > Identify decisions you've been postponing: are they truly high impact? > Practice making smaller decisions faster to build your decision muscle. > Set clear timeframes for all decisions to prevent indefinite delays. What decision are you currently overthinking? #Decisionmaking #Businessgrowth #Entrepreneurship
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We're entering the final weeks of K12’s buying season. And if you're not adjusting your sales approach, you're going to miss your window. Right now, your buyers are: Trying to spend remaining funds tied to specific grants. Getting pulled into state testing, staffing, and summer planning. Fielding last-minute pitches from every direction. They do not have time for: Vague discovery questions. Long demos that aren’t tailored. “Just checking in” emails. Here’s what actually works in this part of the cycle: Show them exactly how your solution aligns to their strategic goals Be crystal clear on how it can be funded. Title I, literacy mandates, state-level allocations. Offer a clear, simple implementation timeline (especially if it starts in the fall). Ask: “What do you need from us to feel confident finalizing this before fiscal year close?” And if the timing really isn’t right? Don’t ghost. Set a follow-up for late July or early August and use the next few months to build champions, gather case studies, and prep for a smoother fall. Spring is where urgency and empathy need to live together. Know what’s driving your buyer and meet them there.
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Smart people freeze when the stakes spike. Not from indecision, from unclear authority. Decision paralysis isn’t a skills gap. It’s a leadership one. When event crews freeze, it's rarely about the choice. It's about who gets to choose. You’ve probably seen it yourself. The radio crackles. A situation unfolds. Smart people freeze. No one makes the call. 📌 Here’s the reality: Even experienced teams can stall if there’s no clear decision-making framework in place. That moment, when the pressure peaks and clarity disappears, is where events are made or broken. For years, I relied on two simple questions to guide me: 🙋♂️What happens if we do nothing? 🙋♂️How confident am I that this is the right call? It worked, but only if I was there to use it. And that’s the problem. Decision making in live events is wildly inconsistent. It changes between venues, crews, shifts, and even hours. You know what that inconsistency does? It erodes trust. Not just internally, but with your clients, artists, safety teams, and vendors. 🗣️ They’re not just asking what you’ll do. 🤷♂️ They’re wondering if you even can. So I built the Event Decision Making Matrix. It's a simple 5x5 grid that helps your team make calls in real-time: 1. Assess Impact (1-5 scale) 2. Rate Confidence (1-5 scale) 3. Plot Your Position 4. Follow Clear Actions 5. Document & Learn No jargon. No guesswork. Just clarity when the stakes are highest. Because trust isn't built on what you might do. It's built on what your team knows they can do. And in live events, that certainty is everything. 🔔 Follow Iain Morrison for more tools that build trust under pressure ♻ Repost if you’ve ever been in that moment where no one made the call 📬 Want a high-resolution PDF? Subscribe here: https://lnkd.in/gvvuUuX6
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In the quiet spaces between your "I need more data" moments, your company is silently fracturing. Overthinking isn't thoroughness. It's organizational sabotage. Most founders mistake paralysis for prudence. The research is clear: 📊 McKinsey (2021): Companies that make decisions 2x faster achieve 3x higher returns 📈 Harvard Business Review: 72% of executives admit being "often or always" paralyzed by analysis 🧠 Bain Consulting: Organizations make only 28% of decisions at the speed required for optimal performance But metrics hide the human cost of your hesitation: 1. The Alignment Collapse 🔄 ↳ Every day without direction, your team splinters ↳ I watched a SaaS founder delay a pivot for 6 months while 4 department heads built entirely different products ↳ By the time he decided, he didn't have one broken company. He had four. 2. The Talent Exodus 📉 ↳ High performers can smell decision-avoidance from miles away ↳ They interpret your caution as either incompetence or hidden problems ↳ A client lost three VPs in eight weeks. Their exit interviews all said the same thing: "I can't build in a holding pattern." 3. The Clarity Fallacy 🏜️ ↳ You believe more time equals more certainty ↳ But in complex systems, perfect information is mythology ↳ While you wait, the decision landscape transforms beneath you 4. The Leadership Echo 🔊 ↳ Your decision habits become your organization's default setting ↳ When you agonize, you normalize collective paralysis ↳ A culture moves at the speed of its leaders' courage The strongest leaders I coach share these decision practices: ✅ They separate recoverable from permanent decisions ↳ "If we can undo it in a quarter, we decide this week" ✅ They name the waiting cost explicitly ↳ "Each month of delay costs us $200K and 18% team frustration" ✅ They build decision frameworks, not just make decisions ↳ "These five factors always outweigh perfect certainty for us..." ✅ They communicate the why behind timing ↳ "We're not deciding until March because customer research matters more than our comfort" Perfect decisions don't exist. Perfect timing doesn't exist. What exists is momentum. Or its absence. Which one are you creating today? What's one decision you've been avoiding that's costing your organization its momentum? 👇 --- ♻️ Share this with a leader whose overthinking is fracturing their team. 🔔 Follow Si Conroy for frameworks on sustainable leadership. 📩 Get weekly decision clarity tools in my 'Progressive Group Therapy' newsletter: https://lnkd.in/eTZq6A5D
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Your customers are drowning in decisions. Stop offering them more choices. Everyday, your customers make hundreds of decisions in their core role. Then they log into your product and face even more decisions: --> What's the best way to organize their data? --> Which features should they use first? --> How should they configure settings? --> Which reports matter most? They don't want this burden. They expect your guidance. What looks like "empowering" your customers with options is overwhelming them with cognitive overhead they don't need, and didn't pay for. Every choice depletes the mental energy your customers need to manage their responsibilities—responsibilities they rarely see but constantly compete for their attention. Decision fatigue is real. This is why the most effective customer success teams have realized that your team's expertise is part of the solution. Your expertise isn't a nice addition to your offering—it's a fundamental part of your value proposition. Your customers expect you to know: --> Which implementation path delivers the fastest ROI for their specific situation --> What sequence has proven successful for similar companies --> How to maximize value within their particular business constraints When you lead with clear, confident direction instead of a menu of possibilities, you're not being pushy—you're delivering the expertise your customers are paying for. Next time you're tempted to present a customer with "all the possibilities," remember: they bought outcomes, not options. The more precise the path you provide, the more value they'll extract from your solution.
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Ever been in a meeting that feels like a hamster wheel of indecision? The same points circling endlessly, everyone is tired but no conclusion in sight? Decision paralysis costs organizations dearly—not just in wasted meeting time, but in missed opportunities and team burnout. After studying teams for years, I've noticed that most decision stalls happen for predictable reasons: • Unclear decision-making process (Who actually decides? By when?) • Hidden disagreements that never surface • Fear of making the wrong choice • Insufficient information • No one feeling authorized to move forward The solution isn't mysterious, but it requires intention. Here's what you can do: First, name the moment. Simply stating, "I notice we're having trouble making a decision here" can shift the energy. This small act of leadership acknowledges the struggle and creates space to address it. Second, clarify the decision type using these levels: • Who has final authority? (One person decides after input) • Is this a group decision requiring consensus? • Does it require unanimous agreement? • Is it actually a collection of smaller decisions we're bundling together? Third, establish decision criteria before evaluating options. Ask: "What makes a good solution in this case?" This prevents the common trap of judging ideas against unstated or contradictory standards. Fourth, set a timeline. Complex decisions deserve adequate consideration, but every decision needs a deadline. One team I worked with was stuck for weeks on a resource allocation issue. We discovered half the team thought their leader wanted full consensus while she assumed they understood she'd make the final call after hearing everyone's input. This simple misunderstanding had cost them weeks of productivity. After implementing these steps, they established a clear practice: Every decision discussion began with explicitly stating what kind of decision it was, who would make it, and by when. Within a month, their decision-making improved dramatically. More importantly, team members reported feeling both more heard and less burdened by decision fatigue. Remember: The goal isn't making perfect decisions but making timely, informed ones that everyone understands how to implement. What's your go-to approach when team decisions get stuck? Share your decision-making wisdom. P.S. If you’re a leader, I recommend checking out my free challenge: The Resilient Leader: 28 Days to Thrive in Uncertainty https://lnkd.in/gxBnKQ8n
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Ditch wishing for a crystal ball. You don't need one to make good decisions. (You just need to ask the right questions) Last week, a client called me about a major pivot. She was drowning in data but couldn't decide. That's when I shared my FITTS Framework. Think of it as your decision-making GPS. Here are the 5 questions that cut through the noise: 1. Can we do it? • Check your resources • Assess your capabilities • Be brutally honest (really) 2. Will it make a difference? • Define the impact • Measure against goals • Question the status quo 3. How long will it take? • Set realistic timelines • Account for obstacles • Plan for delays (they're coming anyway) 4. Is it worth the investment? • Calculate true costs • Compare alternatives • Consider opportunity costs 5. Can we maintain it long-term? • Think sustainability • Plan for succession • Build for the future My client and I answered these questions together. She landed on a decision she was comfortable with. Remember: The power isn't in perfect answers. It's in asking better questions. I want to know... What decision are you wrestling with right now? (Share below, let's FITTS it out together) Want the full FITTS Framework for yourself? Get it here - https://lnkd.in/euuWCyQH --- ➕ Follow Carrie Gray, D.B.A. for more insights. ♻️ Share this post to help other leaders resolve decision paralysis. --- Stay Connected! 📩 Subscribe to Breakthrough Bites for weekly bite-sized insights - https://lnkd.in/eQJwg4Gt 📩 Subscribe to The Gray Matter, my monthly dose of deeper dives - https://lnkd.in/esVeG7vh
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