Force usage of api.whatsapp.com URL instead of web.whatsapp.com

  • alex1198

    (@alex1198)


    6 hours, 16 minutes ago

    Hello Joinchat team and community,

    I would like the WhatsApp button on my site to always use the universal api.whatsapp.com/send?phone= URL for all users (both mobile and desktop).

    Currently, the plugin correctly opens the app on mobile, but on desktop, it directs users to web.whatsapp.com. I need to force the api.whatsapp.com link structure to ensure consistent “Click to Chat” behavior on all devices.

    I have already checked all the plugin settings and I cannot find an option to change this.

    A custom JavaScript to intercept the click is not a viable solution for me, as my website runs under a very sensitive security/antivirus system that flags and blocks that kind of script.

    Is there a built-in way to achieve this? For example, is there a PHP snippet or a developer hook that I can use in my theme’s functions.php file to modify the generated URL?

    Any help would be greatly appreciated. Thank you.

    Joinchat Version: 6.0.8 

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