Custom Blocks Page Not Saving Edits

  • Resolved tangonovember

    (@tangonovember)


    1 year, 2 months ago

    Hi,

    A page with several custom blocks containing content (text, links, images) cannot be saved when new content is added or edits made in a block or if a new custom block is added. In all cases the page save button remains grayed out.

    What method does save content edits is after exiting the page edit window several times the WordPress autosave functionality is engaged resulting in “restore previous version” button which saves the updated content.

    All URLs used in the custom blocks are valid and site’s running latest WordPress version (v6.6.1) with Lazy Blocks v3.7.0.

    Please advise, thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Alex

    (@fellan91)

    1 year, 1 month ago

    Hello,

    I checked in my test environment and in production, and unfortunately did not see the error. I need more information to help you.
    In particular, it is highly desirable to export this broken blocks through our tools:

    1. Go to Lazy Blocks -> Export / Import the menu tab
    2. Select export the broken blocks and click the Export JSON https://prnt.sc/QcUTdGbryZmZ
    3. Send the resulting file to me so that I can import it into my environment for testing

    If you are afraid of data leakage when sending extended logs or this file with a broken block, you can create a private ticket in our support system https://nk.ticksy.com/ in the “Bug Reports” category. Or if you are a Pro user, in the “Lazy Blocks Pro” category.

    I also advise you to read this topic before testing a broken blocks: https://wordpress.org/support/topic/please-read-before-you-post-6/

    Perhaps deactivating plugins will help and identify solutions that are not compatible with our product. After which we can consider a possible fix on our part. I would also like to see the page content in code editor mode in order to analyze the validity of the blocks: https://prnt.sc/qMfQmcH1SbAH

    I hope I was able to help and make progress in solving the problem.

    Regards,
    Alex

    Plugin Support Alex

    (@fellan91)

    1 year ago

    Hello,

    Please check it out, maybe this will help you: https://wordpress.org/support/topic/can-not-save-post-with-specific-block/

    Regards,
    Alex

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 2 participants
  • Last reply from: Alex
  • Last activity: 1 year ago
  • Status: resolved