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Modify the appearance of newsletter emails

Last reviewed on August 11, 2025

This guide explains how to control the appearance of newsletter emails sent to your WordPress.com subscribers. You’ll learn how to adjust the email content and preview your emails before they go out.

Newsletter email appearance

When you publish a new post, emails are automatically sent to your subscribers in a clear format with proper spacing and a mobile-responsive design. The email will include the post title, the author, and the date. You can control the following aspects of the emails’ appearance by going to JetpackNewsletter (or JetpackSettingsNewsletter on plugin-enabled sites):

  • Include or exclude your post’s featured image in the email sent out to your readers.
  • Show or hide the post’s details like author name, profile photo, and date of publication.
  • Include either the full text of the post or just an excerpt with a link to the full version of the post. You can adjust how much text appears in the emails sent to subscribers.
  • Customize the sender’s “from” name—by default, this will be your site title, but you can edit how it appears in emails.

Preview an email

If you want to preview what the email will look like to your readers before it is sent out, take the following steps:

  1. While writing your post, click the Newsletter icon in the upper right corner of the editor (the icon looks like a paper airplane).
  2. Ensure “Post & email” is selected.
  3. Click the “Preview email” button to view how the email will look on desktop, tablet, and mobile devices.
  4. Click the “Send test email” button to send yourself a copy of the email.
An arrow points to the Newsletter icon, with buttons shown for preview email and send test email.

Adjust the email text

You can control how much text appears in the emails sent to subscribers. Below are different examples (email shown on the right) and the settings to choose for each one (shown in the WordPress editor on the left).

Include the full text

To include the full text of the post in the email, ensure that “full text” is selected under JetpackNewsletter (or JetpackSettingsNewsletter on plugin-enabled sites) → “Email”:

newsletter email with the full post displayed.

Include the opening text only

You can show just the opening text of your post in the email, followed by a link to read the full post on your website. Insert a More block to determine where the text stops, and a “continue reading” link appears:

Default settings with a more block inserted. Email shows only the top of the post with a continue reading button.

Write a custom introduction

You can write a custom piece of text to introduce the post, which does not have to be part of the post itself. Ensure “excerpt” is selected under JetpackNewsletter (or JetpackSettingsNewsletter on plugin-enabled sites) → “Email” and write your custom text in the excerpt setting of the post:

Post set to only send an excerpt, and a custom excerpt is set in post settings. The email shows only the custom excerpt sent to subscribers.

If you have selected “excerpt” under JetpackNewsletter (or JetpackSettingsNewsletter on plugin-enabled sites) → “Email” but do not write anything in the excerpt setting of the post, the opening lines of the post’s text will be used to introduce the post.

Custom newsletters

WordPress.com newsletter emails are useful for site owners who wish to have emails sent automatically. However, you may wish to have more control over the appearance and schedule of emails sent to your subscribers. In that case, you can use a third-party newsletter service to create an email list, design custom email templates without WordPress.com branding, and schedule emails.

For plugin-enabled sites

With our plugin-enabled plans, you can design and send a custom newsletter on your schedule with the MailPoet plugin. MailPoet provides greater control over email design and delivery schedules. You can start with the MailPoet beginner’s guide.

You can also integrate other popular third-party newsletter services, such as MailchimpMailerLite, or any other newsletters, with plugins.

For sites without plugins

Sites without custom plugins can use the built-in Mailchimp block to encourage signups to a newsletter you manage with Mailchimp.

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