Categories

• Troubleshooting

  Not sure where to start? Check out our Troubleshooting Guide to read about common issues and their solutions.
  • WooCommerce self-service guide
  • Troubleshooting using Health Check
  • Email troubleshooting
  • See all topics

• Privacy

  Information about what customer data may be collected and shared when a store uses extensions sold on WooCommerce.com. For information about your privacy when making purchases on WooCommerce.com, visit automattic.com/privacy.
  • Privacy considerations when using official Shipping extensions
  • Privacy considerations when using official Payments extensions
  • Advisory: Phishing campaign targeting WooCommerce stores
  • See all topics

• Frequently Asked Questions

  • Frequently Asked Questions
  • Email and SMTP providers
  • Extension translations
  • See all topics

Documents

• Get help in your WooCommerce store admin dashboard

  You can access help from most WooCommerce pages in your store’s WP Admin dashboard via the Help tab. How to find the Help tab Help options A detailed help screen will appear with three tabs on the left side: More information The right-hand sidebar contains more options:

• How to get help

  To get support for issues and questions you might have, there are two paths: Search our documentation Enter your question in the search box above, or use your favorite search engine to research a solution. Verify everything is up to date To ensure you have the latest version of the software powering your site (WordPress, […]

• Advisory: U.S. de minimis is ending – what to know (and do)

  Effective date: August 29, 2025 (12:01 a.m. ET) — the U.S. has suspended duty-free de minimis treatment under 19 U.S.C. 1321(a)(2)(C) for low-value imports from all countries. Most shipments that previously entered duty-free at ≤ $800 are now dutiable and must meet full admissibility requirements. For more background and an overview of steps ecommerce businesses […]