All Systems Operational

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System Status for Mux (https://mux.com).

Uptime over the past 90 days. View historical uptime.
Mux Dashboard ? Operational
Mux Docs ? Operational
Mux Video - VOD ? Operational
Mux Video - Live ? Operational
Mux Data - Data Collection ? Operational
Mux Data - Engagement Counts API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 25, 2025

No incidents reported today.

Sep 24, 2025

No incidents reported.

Sep 23, 2025

No incidents reported.

Sep 22, 2025
Elevated error rates for video ingest and playback for assets and live streams
Resolved - This Incident has been Resoled.
Sep 22, 21:36 UTC
Update - We are continuing to monitor for any further issues.
Sep 22, 19:25 UTC
Monitoring - Our team has implemented a fix to resolve the issue, and is monitoring the situation.
Though we believe the issue is resolved for all users, we will be monitoring and will post an update as soon as the issue is fully resolved.
Sep 22, 18:56 UTC
Identified - Error rates have improved and returning to normal. The team are continuing to investigate the root cause of this error spike. We will continue to provide updates as we have more details.
Sep 22, 17:40 UTC
Investigating - The previous status update was marked resolved unintentionally.

Our systems are still experiencing elevated error rates, and our team is actively investigating.
Sep 22, 16:44 UTC
We are investigating an issue causing increased error rates for video ingest and playback for assets and live streams
Resolved - This incident has been resolved.
Sep 22, 16:38 UTC
Monitoring - Error rates have returned to normal, and the team are continuing to investigate and address the root cause of this error spike.
Sep 22, 15:25 UTC
Investigating - The Mux engineering team are investigating.
Sep 22, 14:54 UTC
Sep 21, 2025

No incidents reported.

Sep 20, 2025

No incidents reported.

Sep 19, 2025

No incidents reported.

Sep 18, 2025
Mux Data Ingestion Pipeline Maintenance
Completed - The scheduled maintenance has been completed.
Sep 18, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 20:00 UTC
Scheduled - In order to improve the reliability of our realtime systems, we will be undergoing scheduled maintenance. During this time, you may see inconsistent or latent data in our realtime monitoring product. This will not affect views or metrics once this window is complete
Sep 17, 19:00 UTC
Increased errors in playback
Resolved - This incident has been resolved.
Sep 18, 19:46 UTC
Update - We are continuing to monitor for any further issues.
Sep 18, 17:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 18, 17:23 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 18, 17:08 UTC
Investigating - We are seeing increased error rates for playback and thumbnails in one of our regions. Currently investigating.
Sep 18, 16:37 UTC
Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

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