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电子口岸IC卡办理常见问题解答
Q: 一张电子口岸IC卡最多可办理几张？
A: 企业只能办理1张法人卡，且可办理多张操作员卡。同一持卡人在同一家公司只能办理1张操作员卡，法人卡持卡人只能是法人。
A: Each enterprise can only apply for 1 legal person card and multiple operator cards. The same cardholder can only apply for 1 operator card in the same company, and the legal person card holder must be the legal person.
Q: 新入网业务办理的是什么卡？
A: 目前，新入网业务办理的是"共享盾"，即免费配发1个法人卡和1个操作员卡。
A: Currently, new network access business handles "Shared Shield", which provides 1 legal person card and 1 operator card for free.
Q: 第一次办理电子口岸卡时，法人卡和操作员卡能否为同一人？
A: 法人卡、操作员卡持卡人不能为同一人，法人卡持卡人必须为法人，法人不能办理操作员卡。
A: The legal person card and operator card holders cannot be the same person. The legal person card holder must be the legal person, and the legal person cannot apply for an operator card.
Q: 在什么情况下需要办理更新解锁业务？
A: 电子口岸卡有效期为10年，卡过期或即将过期需办理更新业务。如果密码累计输错5次，卡将被锁定，锁定后需办理解锁业务。
A: The electronic port card is valid for 10 years. If the card expires or is about to expire, renewal is required. If the password is entered incorrectly 5 times in total, the card will be locked and unlocking is required.
Q: 企业的法人卡或操作员卡忘记密码或被锁，该如何处理？
A: 如果法人卡被锁，建议联系当地数据分中心制卡部门咨询。
A: If the legal person card is locked, it is recommended to contact the local data sub-center card production department for consultation.
附：电子口岸卡介质——制卡机构联系方式
Appendix: Electronic Port Card Media - Card Production Organization Contact Information
