Update Customer with ChartMogul API on Thread Label Changed from Plain API

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Trigger workflow on

Thread Label Changed from the Plain API

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Update Customer with the ChartMogul API

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Getting Started#

This integration creates a workflow with a Plain trigger and ChartMogul action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the Thread Label Changed trigger
1. Connect your Plain account
Configure the Update Customer action
1. Connect your ChartMogul account
2. Select a Customer UUID
3. Optional- Configure Name
4. Optional- Configure Email
5. Optional- Select a Status
6. Optional- Configure Company
7. Optional- Configure Country
8. Optional- Configure State
9. Optional- Configure City
10. Optional- Configure Zip
11. Optional- Configure Lead Created At
12. Optional- Configure Free Trial Started At
13. Optional- Configure Tags
14. Optional- Configure Custom
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

Thread Label Changed on Plain

Description:Emit new event when a thread label is changed.

Version:0.0.1

Key:plain-thread-label-changed

View on GitHub

Plain Overview#

The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.

Trigger Code#

import common from "../common/base-webhook.mjs"; import sampleEmit from "./test-event.mjs"; export default { ...common, key: "plain-thread-label-changed", name: "Thread Label Changed", description: "Emit new event when a thread label is changed.", version: "0.0.1", type: "source", dedupe: "unique", methods: { ...common.methods, getEventType() { return "thread.thread_labels_changed"; }, getSummary({ payload }) { return `Thread Label Changed ID ${payload.thread.id}`; }, }, sampleEmit, };

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Plain	`plain`	`app`	This component uses the Plain app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.

Trigger Authentication#

Plain uses API keys for authentication. When you connect your Plain account, Pipedream securely stores the keys so you can easily authenticate to Plain APIs in both code and no-code steps.

To get an API key, follow the following instructions: https://www.plain.com/docs/api-reference/graphql/authentication

About Plain#

Customer support for modern tools. Fast, flexible and extendable.

Action#

Update Customer on ChartMogul

Description:Updates certain modifiable attributes of a `customer` object in your ChartMogul account. [See the docs here](https://dev.chartmogul.com/reference/update-a-customer)

Version:0.0.3

Key:chartmogul-update-customer

View on GitHub

ChartMogul Overview#

ChartMogul is an analytics platform designed to help subscription businesses analyze their revenue, churn, and other key performance indicators (KPIs). By leveraging the ChartMogul API, you can import, manipulate, and retrieve customer subscription data to gain insights into the financial health of your business. When used with Pipedream, you can automate complex workflows, combine subscription data with external tools, and react in real-time to changes in your subscription metrics.

Action Code#

import chartmogul from "../../chartmogul.app.mjs"; export default { key: "chartmogul-update-customer", name: "Update Customer", version: "0.0.3", annotations: { destructiveHint: true, openWorldHint: true, readOnlyHint: false, }, description: "Updates certain modifiable attributes of a `customer` object in your ChartMogul account. [See the docs here](https://dev.chartmogul.com/reference/update-a-customer)", type: "action", props: { chartmogul, customerId: { propDefinition: [ chartmogul, "customerId", ], }, name: { propDefinition: [ chartmogul, "name", ], optional: true, }, email: { propDefinition: [ chartmogul, "email", ], optional: true, }, status: { type: "string", label: "Status", description: "The new status of the customer.", options: [ "New Lead", "Working Lead", "Qualified Lead", "Unqualified Lead", "Active", "Past Due", "Cancelled", ], optional: true, }, company: { propDefinition: [ chartmogul, "company", ], optional: true, }, country: { propDefinition: [ chartmogul, "country", ], optional: true, }, state: { propDefinition: [ chartmogul, "state", ], optional: true, }, city: { propDefinition: [ chartmogul, "city", ], optional: true, }, zip: { propDefinition: [ chartmogul, "zip", ], optional: true, }, leadCreatedAt: { propDefinition: [ chartmogul, "leadCreatedAt", ], optional: true, }, freeTrialStartedAt: { propDefinition: [ chartmogul, "freeTrialStartedAt", ], optional: true, }, tags: { propDefinition: [ chartmogul, "tags", ], optional: true, }, custom: { propDefinition: [ chartmogul, "custom", ], optional: true, }, }, async run({ $ }) { const { customerId, name, email, status, company, country, state, city, zip, leadCreatedAt, freeTrialStartedAt, tags, custom, } = this; const response = await this.chartmogul.updateCustomer({ $, customerId, name, email, status, company, country, state, city, zip, lead_created_at: leadCreatedAt, free_trial_started_at: freeTrialStartedAt, attributes: { tags, custom: custom && custom.map((item) => JSON.parse(item)), }, }); $.export("$summary", `Customer Successfully updated with ID ${response.id}`); return response; }, };

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
ChartMogul	`chartmogul`	`app`	This component uses the ChartMogul app.
Customer UUID	`customerId`	`string`	Select a value from the drop down menu.
Name	`name`	`string`	Name of the customer for display purposes. Accepts alphanumeric characters.
Email	`email`	`string`	Email address of the customer.
Status	`status`	`string`	Select a value from the drop down menu:`New LeadWorking LeadQualified LeadUnqualified LeadActivePast DueCancelled`
Company	`company`	`string`	The customer's company or organisation.
Country	`country`	`string`	Country code of customer's location as per ISO-3166 alpha-2 standard.
State	`state`	`string`	State code of customer's location as per ISO-3166 alpha-2 standard.
City	`city`	`string`	City of the customer's location.
Zip	`zip`	`string`	Zip code of the customer's location.
Lead Created At	`leadCreatedAt`	`string`	Time at which this customer was established as a lead. Must be an ISO 8601 formatted time in the past. The timezone defaults to UTC unless otherwise specified.
Free Trial Started At	`freeTrialStartedAt`	`string`	Time at which this customer started a free trial of your product or service. Must be an ISO 8601 formatted time in the past. The timezone defaults to UTC unless otherwise specified. This is expected to be the same as, or after the lead_created_at value.
Tags	`tags`	`string[]`	An Array of tags to be added to the customer.
Custom	`custom`	`string[]`	An Array containing the custom attributes to be added to the customer. If sending custom attributes, each custom attribute must be an object and have a `type`, `key`, and `value`. E.g. `{"type":"String","key": "key1","value": "value1"}`

Update Customer with ChartMogul API on Thread Label Changed from Plain API

Pipedream makes it easy to connect APIs for ChartMogul, Plain and 2,800+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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