List Macros with Zendesk API on New Comment Posted from YouTube Data API

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New Comment Posted from the YouTube Data API

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List Macros with the Zendesk API

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Getting Started#

This integration creates a workflow with a YouTube Data trigger and Zendesk action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Comment Posted trigger
1. Connect your YouTube Data account
2. Optional- Select a Channel ID
3. Optional- Select a Video ID
4. Configure Polling interval
Configure the List Macros action
1. Connect your Zendesk account
2. Optional- Select a Access
3. Optional- Configure Active
4. Optional- Select a Macro Category
5. Optional- Select a Group ID
6. Optional- Select a Sort By
7. Optional- Select a Sort Order
8. Optional- Configure Limit
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Comment Posted on YouTube Data

Description:Emit new event for each new comment or reply posted to a Youtube video.

Version:0.0.2

Key:youtube_data_api-new-comment-posted

View on GitHub

YouTube Data Overview#

The YouTube Data API lets you incorporate functions normally executed on the YouTube website into your own website or application. You can perform operations like searching for videos, retrieving channel data, and managing playlists. When integrated with Pipedream's serverless platform, this API can be part of automations that react to events, synchronize YouTube data with other services, or generate custom reports.

Trigger Code#

import youtubeDataApi from "../../youtube_data_api.app.mjs"; import common from "./common.mjs"; export default { ...common, type: "source", key: "youtube_data_api-new-comment-posted", name: "New Comment Posted", description: "Emit new event for each new comment or reply posted to a Youtube video.", version: "0.0.2", dedupe: "unique", props: { youtubeDataApi, channelId: { propDefinition: [ youtubeDataApi, "userOwnedChannel", ], description: "Select a Channel or provide a custom Channel ID. E.g. `UChkRx83xLq2nk55D8CRODVz`", optional: true, }, videoId: { propDefinition: [ youtubeDataApi, "userOwnedVideo", (c) => ({ channelId: c.channelId, }), ], description: "Return comment threads associated with the specified video ID. E.g. `H1h07Rq7nrz`", optional: true, }, ...common.props, }, };

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
YouTube Data	`youtubeDataApi`	`app`	This component uses the YouTube Data app.
Channel ID	`channelId`	`string`	Select a value from the drop down menu.
Video ID	`videoId`	`string`	Select a value from the drop down menu.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Polling interval	`timer`	`$.interface.timer`	Pipedream will poll the YouTube API on this schedule

Trigger Authentication#

YouTube Data uses OAuth authentication. When you connect your YouTube Data account, Pipedream will open a popup window where you can sign into YouTube Data and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any YouTube Data API.

Pipedream requests the following authorization scopes when you connect your account:

emailprofilehttps://www.googleapis.com/auth/youtube.readonlyhttps://www.googleapis.com/auth/youtube.uploadhttps://www.googleapis.com/auth/youtubehttps://www.googleapis.com/auth/youtube.force-ssl

About YouTube Data#

With the YouTube Data API, you can add a variety of YouTube features to your application. Use the API to upload videos, manage playlists and subscriptions, update channel settings, and more.

Action#

List Macros on Zendesk

Description:Retrieves all macros. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/business-rules/macros/#list-macros).

Version:0.0.4

Key:zendesk-list-macros

View on GitHub

Zendesk Overview#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Action Code#

import zendesk from "../../zendesk.app.mjs"; export default { key: "zendesk-list-macros", name: "List Macros", description: "Retrieves all macros. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/business-rules/macros/#list-macros).", version: "0.0.4", annotations: { destructiveHint: false, openWorldHint: true, readOnlyHint: true, }, type: "action", props: { zendesk, access: { type: "string", label: "Access", description: "The access level of the macros to return", options: [ "personal", "agents", "shared", "account", ], optional: true, }, active: { type: "boolean", label: "Active", description: "Filter by active macros if `true` or inactive macros if `false`", optional: true, }, macroCategory: { propDefinition: [ zendesk, "macroCategory", ], }, groupId: { propDefinition: [ zendesk, "groupId", ], }, sortBy: { type: "string", label: "Sort By", description: "The field to sort the results by", options: [ "alphabetical", "created_at", "updated_at", "usage_1h", "usage_24h", "usage_7d", "usage_30d", ], optional: true, }, sortOrder: { propDefinition: [ zendesk, "sortOrder", ], }, limit: { propDefinition: [ zendesk, "limit", ], description: "Maximum number of macros to return", }, }, async run({ $: step }) { const results = this.zendesk.paginate({ fn: this.zendesk.listMacros, args: { step, params: { access: this.access, active: this.active, category: this.macroCategory, group_id: this.groupId, sort_by: this.sortBy, sort_order: this.sortOrder, }, }, resourceKey: "macros", max: this.limit, }); const macros = []; for await (const macro of results) { macros.push(macro); } step.export("$summary", `Successfully retrieved ${macros.length} macro${macros.length === 1 ? "" : "s"}`); return macros; }, };

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Zendesk	`zendesk`	`app`	This component uses the Zendesk app.
Access	`access`	`string`	Select a value from the drop down menu:`personalagentssharedaccount`
Active	`active`	`boolean`	Filter by active macros if `true` or inactive macros if `false`
Macro Category	`macroCategory`	`string`	Select a value from the drop down menu.
Group ID	`groupId`	`string`	Select a value from the drop down menu.
Sort By	`sortBy`	`string`	Select a value from the drop down menu:`alphabeticalcreated_atupdated_atusage_1husage_24husage_7dusage_30d`
Sort Order	`sortOrder`	`string`	Select a value from the drop down menu:`ascdesc`
Limit	`limit`	`integer`	Maximum number of macros to return

Action Authentication#

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

List Macros with Zendesk API on New Comment Posted from YouTube Data API

Pipedream makes it easy to connect APIs for Zendesk, YouTube Data and 2,900+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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