Export Customers with Waitwhile API on Thread Label Changed from Plain API

Pipedream makes it easy to connect APIs for Waitwhile, Plain and 2,800+ other apps remarkably fast.

Trigger workflow on

Thread Label Changed from the Plain API

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Export Customers with the Waitwhile API

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Getting Started#

This integration creates a workflow with a Plain trigger and Waitwhile action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the Thread Label Changed trigger
1. Connect your Plain account
Configure the Export Customers action
1. Connect your Waitwhile account
2. Select a Format
3. Select a Location ID
4. Optional- Configure From Date
5. Optional- Configure To Date
6. Optional- Configure Date Range Field
7. Optional- Configure From Time
8. Optional- Configure To Time
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

Thread Label Changed on Plain

Description:Emit new event when a thread label is changed.

Version:0.0.1

Key:plain-thread-label-changed

View on GitHub

Plain Overview#

The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.

Trigger Code#

import common from "../common/base-webhook.mjs"; import sampleEmit from "./test-event.mjs"; export default { ...common, key: "plain-thread-label-changed", name: "Thread Label Changed", description: "Emit new event when a thread label is changed.", version: "0.0.1", type: "source", dedupe: "unique", methods: { ...common.methods, getEventType() { return "thread.thread_labels_changed"; }, getSummary({ payload }) { return `Thread Label Changed ID ${payload.thread.id}`; }, }, sampleEmit, };

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Plain	`plain`	`app`	This component uses the Plain app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.

Trigger Authentication#

Plain uses API keys for authentication. When you connect your Plain account, Pipedream securely stores the keys so you can easily authenticate to Plain APIs in both code and no-code steps.

To get an API key, follow the following instructions: https://www.plain.com/docs/api-reference/graphql/authentication

About Plain#

Customer support for modern tools. Fast, flexible and extendable.

Action#

Export Customers on Waitwhile

Description:Export Customers to CSV or JSON format. [See the doc here](https://developers.waitwhile.com/reference/getcustomersexport)

Version:0.0.2

Key:waitwhile-export-customers

View on GitHub

Waitwhile Overview#

Waitwhile is a queue management and scheduling platform that lets you optimize appointments and waitlists, enhancing the customer experience. By leveraging the Waitwhile API on Pipedream, you can automate processes such as updating waitlists, syncing customer data, or triggering notifications when a customer's status changes. This seamless integration can streamline operations for businesses like restaurants, healthcare providers, or service centers where queue management is crucial.

Action Code#

import waitwhile from "../../app/waitwhile.app.mjs"; import { defineAction } from "@pipedream/types"; export default defineAction({ name: "Export Customers", version: "0.0.2", annotations: { destructiveHint: false, openWorldHint: true, readOnlyHint: true, }, key: "waitwhile-export-customers", description: "Export Customers to CSV or JSON format. [See the doc here](https://developers.waitwhile.com/reference/getcustomersexport)", props: { waitwhile, format: { label: "Format", type: "string", options: [ "CSV", "JSON", ], description: "Export format, CSV or JSON", }, locationId: { propDefinition: [ waitwhile, "locationId", ], }, fromDate: { propDefinition: [ waitwhile, "fromDate", ], }, toDate: { propDefinition: [ waitwhile, "toDate", ], }, dateRangeField: { label: "Date Range Field", type: "string", optional: true, description: "The type of date to filter customer on. The create date or the last date it was updated (created or updated).", }, fromTime: { propDefinition: [ waitwhile, "fromTime", ], }, toTime: { propDefinition: [ waitwhile, "toTime", ], }, }, type: "action", methods: {}, async run({ $ }) { const params = { format: this.format, locationId: this.locationId, fromDate: this.fromDate, toDate: this.toDate, dateRangeField: this.dateRangeField, fromTime: this.fromTime, toTime: this.toTime, }; try { const data = await this.waitwhile.exportCustomers(params); $.export("summary", "Successfully exported a customer"); return data; } catch (error) { const statusCode = error[Object.getOwnPropertySymbols(error)[1]].status; const statusText = error[Object.getOwnPropertySymbols(error)[1]].statusText; throw new Error(`Error status code: ${statusCode}. Error status response: ${statusText}. You might need a Waitwhile Paid Plan to use this action`); } }, });

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Waitwhile	`waitwhile`	`app`	This component uses the Waitwhile app.
Format	`format`	`string`	Select a value from the drop down menu:`CSVJSON`
Location ID	`locationId`	`string`	Select a value from the drop down menu.
From Date	`fromDate`	`string`	Date in ISO-8601 format
To Date	`toDate`	`string`	Date in ISO-8601 format
Date Range Field	`dateRangeField`	`string`	The type of date to filter customer on. The create date or the last date it was updated (created or updated).
From Time	`fromTime`	`string`	Date in ISO-8601 format
To Time	`toTime`	`string`	Date in ISO-8601 format

Action Authentication#

Waitwhile uses API keys for authentication. When you connect your Waitwhile account, Pipedream securely stores the keys so you can easily authenticate to Waitwhile APIs in both code and no-code steps.

To retrieve your API keys,

Navigate to your Waitwhile account and sign in
Go to “Settings” > “API & Webhooks”

Export Customers with Waitwhile API on Thread Label Changed from Plain API

Pipedream makes it easy to connect APIs for Waitwhile, Plain and 2,800+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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