← Zendesk + Crowdin integrations

Create Project with Crowdin API on Locale Updated from Zendesk API

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Trigger workflow on
Locale Updated from the Zendesk API
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Create Project with the Crowdin API
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Getting Started

This integration creates a workflow with a Zendesk trigger and Crowdin action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the Locale Updated trigger
    1. Connect your Zendesk account
    2. Configure timer
  3. Configure the Create Project action
    1. Connect your Crowdin account
    2. Configure Project Name
    3. Select a Source Language ID
    4. Optional- Select one or more Target Language IDs
    5. Optional- Configure Identifier
    6. Optional- Select a Visibility
    7. Optional- Select a Language Access Policy
    8. Optional- Configure Custom Domain Name
    9. Optional- Configure Project Description
    10. Optional- Select a Tags Detection
    11. Optional- Configure Allow Machine Translation
    12. Optional- Configure Task Based Access Control
    13. Optional- Configure Auto Substitution
    14. Optional- Configure Auto Translate Dialects
    15. Optional- Configure Public Downloads
    16. Optional- Configure Hidden Strings Proofreaders Access
    17. Optional- Configure Use Global Translation Memory
    18. Optional- Configure Show TM Suggestions for Dialects
    19. Optional- Configure Skip Untranslated Strings
    20. Optional- Configure Export Approved Only
    21. Optional- Configure QA Check Is Active
    22. Optional- Select a Type
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a locale has been updated
Version:0.0.3
Key:zendesk-locale-updated

Zendesk Overview

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code

import common from "../common/polling.mjs"; export default { ...common, key: "zendesk-locale-updated", name: "Locale Updated", type: "source", description: "Emit new event when a locale has been updated", version: "0.0.3", dedupe: "unique", async run() { const lastTs = this._getLastTs(); let maxTs = lastTs; const { locales } = await this.zendesk.listLocales(); for (const locale of locales) { const ts = Date.parse(locale.updated_at); if (ts > lastTs) { this.$emit(locale, { id: `${locale.id}-${ts}`, summary: locale.name, ts, }); maxTs = Math.max(maxTs, ts); } } this._setLastTs(maxTs); }, }; 

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
ZendeskzendeskappThis component uses the Zendesk app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
timer$.interface.timer

Trigger Authentication

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action

Description:Creates a new project within Crowdin. [See the documentation](https://support.crowdin.com/developer/api/v2/#/projects-api/create-project)
Version:0.0.2
Key:crowdin-create-project

Crowdin Overview

The Crowdin API offers a way to streamline localization processes by enabling automated interactions with Crowdin projects. With this API on Pipedream, you can create workflows that manage translations, coordinate with translators, and sync localized content across your apps. It becomes easy to upload new source files, download translations, manage projects, and crowdsource translations, all within the Pipedream ecosystem.

Action Code

import { ConfigurationError } from "@pipedream/platform"; import { LANGUAGE_ACCESS_POLICY_OPTIONS, TAGS_DETECTION_OPTIONS, VISIBILITY_OPTIONS, } from "../../common/constants.mjs"; import { parseObject } from "../../common/utils.mjs"; import crowdin from "../../crowdin.app.mjs"; export default { key: "crowdin-create-project", name: "Create Project", description: "Creates a new project within Crowdin. [See the documentation](https://support.crowdin.com/developer/api/v2/#/projects-api/create-project)", version: "0.0.2", annotations: { destructiveHint: false, openWorldHint: true, readOnlyHint: false, }, type: "action", props: { crowdin, name: { type: "string", label: "Project Name", description: "The name of the project to be created", }, sourceLanguageId: { propDefinition: [ crowdin, "sourceLanguageId", ], }, targetLanguageIds: { propDefinition: [ crowdin, "sourceLanguageId", ], type: "string[]", label: "Target Language IDs", description: "Array of target language IDs", optional: true, }, identifier: { type: "string", label: "Identifier", description: "A custom identifier for the project", optional: true, }, visibility: { type: "string", label: "Visibility", description: "Defines how users can join the project.", options: VISIBILITY_OPTIONS, optional: true, }, languageAccessPolicy: { type: "string", label: "Language Access Policy", description: "Defines access to project languages.", optional: true, options: LANGUAGE_ACCESS_POLICY_OPTIONS, }, cname: { type: "string", label: "Custom Domain Name", description: "Custom domain name for the project.", optional: true, }, description: { type: "string", label: "Project Description", description: "The description of the project.", optional: true, }, tagsDetection: { type: "string", label: "Tags Detection", description: "The type of the tags detection.", options: TAGS_DETECTION_OPTIONS, optional: true, }, isMtAllowed: { type: "boolean", label: "Allow Machine Translation", description: "Allows machine translations to be visible for translators. Default is **true**.", optional: true, }, taskBasedAccessControl: { type: "boolean", label: "Task Based Access Control", description: "Allow project members to work with tasks they're assigned to. Default is **false**.", optional: true, default: false, }, autoSubstitution: { type: "boolean", label: "Auto Substitution", description: "Allows auto-substitution. Default is **true**.", optional: true, default: true, }, autoTranslateDialects: { type: "boolean", label: "Auto Translate Dialects", description: "Automatically fill in regional dialects. Default is **false**.", optional: true, }, publicDownloads: { type: "boolean", label: "Public Downloads", description: "Allows translators to download source files. Default is **true**.", optional: true, }, hiddenStringsProofreadersAccess: { type: "boolean", label: "Hidden Strings Proofreaders Access", description: "Allows proofreaders to work with hidden strings. Default is **true**.", optional: true, default: true, }, useGlobalTm: { type: "boolean", label: "Use Global Translation Memory", description: "If true, machine translations from connected MT engines will appear as suggestions. Default is **true**.", optional: true, }, showTmSuggestionsDialects: { type: "boolean", label: "Show TM Suggestions for Dialects", description: "Show primary language TM suggestions for dialects if there are no dialect-specific ones. Default is **true**.", optional: true, default: true, }, skipUntranslatedStrings: { type: "boolean", label: "Skip Untranslated Strings", description: "Defines whether to skip untranslated strings.", optional: true, }, exportApprovedOnly: { type: "boolean", label: "Export Approved Only", description: "Defines whether to export only approved strings.", optional: true, }, qaCheckIsActive: { type: "boolean", label: "QA Check Is Active", description: "If true, QA checks are active. Default is **true**.", optional: true, }, type: { type: "string", label: "Type", description: "Defines the project type. To create a file-based project, use 0.", options: [ "0", "1", ], optional: true, }, }, async run({ $ }) { try { const { crowdin, type, targetLanguageIds, tagsDetection, ...data } = this; const response = await crowdin.createProject({ $, data: { ...data, type: parseInt(type), targetLanguageIds: parseObject(targetLanguageIds), tagsDetection: parseInt(tagsDetection), }, }); $.export("$summary", `Project created successfully with Id: ${response.data.id}`); return response; } catch ({ response }) { throw new ConfigurationError(response.data.errors[0]?.error?.errors[0]?.message); } }, }; 

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
CrowdincrowdinappThis component uses the Crowdin app.
Project Namenamestring

The name of the project to be created

Source Language IDsourceLanguageIdstringSelect a value from the drop down menu.
Target Language IDstargetLanguageIdsstring[]Select a value from the drop down menu.
Identifieridentifierstring

A custom identifier for the project

VisibilityvisibilitystringSelect a value from the drop down menu:{ "label": "Open - anyone can join the project", "value": "open" }{ "label": "Private - only invited users can join the project", "value": "private" }
Language Access PolicylanguageAccessPolicystringSelect a value from the drop down menu:{ "label": "Open - each project user can access all project languages", "value": "open" }{ "label": "Moderate - users should join each project language separately", "value": "moderate" }
Custom Domain Namecnamestring

Custom domain name for the project.

Project Descriptiondescriptionstring

The description of the project.

Tags DetectiontagsDetectionstringSelect a value from the drop down menu:{ "label": "Auto", "value": "0" }{ "label": "Count Tags", "value": "1" }{ "label": "Skip Tags", "value": "2" }
Allow Machine TranslationisMtAllowedboolean

Allows machine translations to be visible for translators. Default is true.

Task Based Access ControltaskBasedAccessControlboolean

Allow project members to work with tasks they're assigned to. Default is false.

Auto SubstitutionautoSubstitutionboolean

Allows auto-substitution. Default is true.

Auto Translate DialectsautoTranslateDialectsboolean

Automatically fill in regional dialects. Default is false.

Public DownloadspublicDownloadsboolean

Allows translators to download source files. Default is true.

Hidden Strings Proofreaders AccesshiddenStringsProofreadersAccessboolean

Allows proofreaders to work with hidden strings. Default is true.

Use Global Translation MemoryuseGlobalTmboolean

If true, machine translations from connected MT engines will appear as suggestions. Default is true.

Show TM Suggestions for DialectsshowTmSuggestionsDialectsboolean

Show primary language TM suggestions for dialects if there are no dialect-specific ones. Default is true.

Skip Untranslated StringsskipUntranslatedStringsboolean

Defines whether to skip untranslated strings.

Export Approved OnlyexportApprovedOnlyboolean

Defines whether to export only approved strings.

QA Check Is ActiveqaCheckIsActiveboolean

If true, QA checks are active. Default is true.

TypetypestringSelect a value from the drop down menu:01

Action Authentication

Crowdin uses OAuth authentication. When you connect your Crowdin account, Pipedream will open a popup window where you can sign into Crowdin and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Crowdin API.

Pipedream requests the following authorization scopes when you connect your account:

notificationprojectmtwebhookai

About Crowdin

Agile localization for tech companies. Crowdin is a cloud-based solution that streamlines localization management for your team. It's the perfect place to effectively manage all of your multilingual content.

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