← Linear (API key) + Help Scout integrations

Create Customer with Help Scout API on Project Updated (Instant) from Linear (API key) API

Pipedream makes it easy to connect APIs for Help Scout, Linear (API key) and 2,900+ other apps remarkably fast.

Trigger workflow on
Project Updated (Instant) from the Linear (API key) API
Next, do this
Create Customer with the Help Scout API
No credit card required
Intro to Pipedream
Watch us build a workflow
Watch us build a workflow
8 min
Watch now ➜

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo

Developers Pipedream

Getting Started

This integration creates a workflow with a Linear (API key) trigger and Help Scout action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the Project Updated (Instant) trigger
    1. Connect your Linear (API key) account
    2. Select one or more Team IDs
  3. Configure the Create Customer action
    1. Connect your Help Scout account
    2. Optional- Configure First Name
    3. Optional- Configure Last Name
    4. Optional- Configure Phone
    5. Optional- Configure Photo URL
    6. Optional- Configure Job Title
    7. Optional- Select a Photo Type
    8. Optional- Configure Background
    9. Optional- Configure Location
    10. Optional- Configure Organization
    11. Optional- Select a Gender
    12. Optional- Configure Age
    13. Optional- Configure Emails
    14. Optional- Configure Phones
    15. Optional- Configure Chats
    16. Optional- Configure Social Profiles
    17. Optional- Configure Websites
    18. Optional- Configure Address City
    19. Optional- Configure Address State
    20. Optional- Configure Address Postal Code
    21. Optional- Configure Address Country
    22. Optional- Configure Address Lines
    23. Optional- Configure Properties
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Triggers instantly when a project is updated in Linear. Returns project details including name, description, status, dates, and team info. Supports filtering by specific teams. See Linear docs for additional info [here](https://linear.app/developers/webhooks).
Version:0.0.9
Key:linear_app-project-updated-instant

Linear (API key) Overview

Linear helps streamline software project management, bug tracking, and task coordination. By using the Linear (API key) API with Pipedream, you can automate routine tasks, sync issues across platforms, and trigger custom workflows. Think auto-assignment of tasks based on specific triggers or pushing updates to a Slack channel when an issue's status changes. These automations save time and ensure that your development team stays focused on coding rather than on administrative overhead.

Trigger Code

import common from "../common/webhook.mjs"; import constants from "../../common/constants.mjs"; import linearApp from "../../linear_app.app.mjs"; export default { ...common, key: "linear_app-project-updated-instant", name: "Project Updated (Instant)", description: "Triggers instantly when a project is updated in Linear. Returns project details including name, description, status, dates, and team info. Supports filtering by specific teams. See Linear docs for additional info [here](https://linear.app/developers/webhooks).", type: "source", version: "0.0.9", dedupe: "unique", props: { linearApp, teamIds: { label: "Team IDs", type: "string[]", propDefinition: [ linearApp, "teamId", ], description: "The identifier or key of the team associated with the project", reloadProps: true, }, db: "$.service.db", }, methods: { ...common.methods, getResourceTypes() { return [ constants.RESOURCE_TYPE.PROJECT, ]; }, getWebhookLabel() { return "Project updated"; }, getResourcesFn() { return this.linearApp.listProjects; }, getResourcesFnArgs() { return { orderBy: "updatedAt", filter: { accessibleTeams: { id: { in: this.teamIds, }, }, }, }; }, getResource(project) { return this.linearApp.getProject(project.id); }, getMetadata(resource) { const { name, data, updatedAt, } = resource; const ts = Date.parse(data?.updatedAt || updatedAt); return { id: `${resource.id}-${ts}`, summary: `Project Updated: ${data?.name || name}`, ts, }; }, }, }; 

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Linear (API key)linearAppappThis component uses the Linear (API key) app.
Team IDsteamIdsstring[]Select a value from the drop down menu.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.

Trigger Authentication

Linear (API key) uses API keys for authentication. When you connect your Linear (API key) account, Pipedream securely stores the keys so you can easily authenticate to Linear (API key) APIs in both code and no-code steps.

About Linear (API key)

Linear helps streamline software projects, sprints, tasks, and bug tracking. It's built for high-performance teams.

Action

Description:Creates a new customer record in Help Scout. [See the documentation](https://developer.helpscout.com/mailbox-api/endpoints/customers/create/)
Version:0.0.3
Key:help_scout-create-customer

Help Scout Overview

The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.

Action Code

import { ConfigurationError } from "@pipedream/platform"; import { GENDER_OPTIONS, PHOTO_TYPE_OPTIONS, } from "../../common/constants.mjs"; import { cleanObject, parseObject, } from "../../common/utils.mjs"; import helpScout from "../../help_scout.app.mjs"; export default { key: "help_scout-create-customer", name: "Create Customer", description: "Creates a new customer record in Help Scout. [See the documentation](https://developer.helpscout.com/mailbox-api/endpoints/customers/create/)", version: "0.0.3", annotations: { destructiveHint: false, openWorldHint: true, readOnlyHint: false, }, type: "action", props: { helpScout, firstName: { type: "string", label: "First Name", description: "First name of the customer. When defined it must be between 1 and 40 characters.", optional: true, }, lastName: { type: "string", label: "Last Name", description: "Last name of the customer. When defined it must be between 1 and 40 characters.", optional: true, }, phone: { type: "string", label: "Phone", description: "The phone number that will be used when creating a new customer.", optional: true, }, photoUrl: { type: "string", label: "Photo URL", description: "URL of the customer's photo. Max length 200 characters.", optional: true, }, jobTitle: { type: "string", label: "Job Title", description: "Job title. Max length 60 characters.", optional: true, }, photoType: { type: "string", label: "Photo Type", description: "The type of photo.", options: PHOTO_TYPE_OPTIONS, optional: true, }, background: { type: "string", label: "Background", description: "This is the Notes field from the user interface. Max length 200 characters.", optional: true, }, location: { type: "string", label: "Location", description: "Location of the customer. Max length 60 characters.", optional: true, }, organization: { type: "string", label: "Organization", description: "Organization. Max length 60 characters.", optional: true, }, gender: { type: "string", label: "Gender", description: "Gender of this customer.", options: GENDER_OPTIONS, optional: true, }, age: { type: "string", label: "Age", description: "Customer's age.", optional: true, }, emails: { type: "string[]", label: "Emails", description: "List of email entries. **Format: {\"type\":\"home\",\"value\":\"customer@email.com\"}**. see [Create Email](https://developer.helpscout.com/mailbox-api/endpoints/customers/emails/create) for the object documentation.", optional: true, }, phones: { type: "string[]", label: "Phones", description: "List of phone entries. **Format: {\"type\":\"work\",\"value\":\"222-333-4444\"}**. see [Create Phone](https://developer.helpscout.com/mailbox-api/endpoints/customers/phones/create) for the object documentation.", optional: true, }, chats: { type: "string[]", label: "Chats", description: "List of chat entries. **Format: {\"type\":\"aim\",\"value\":\"jsprout\"}**. see [Create Chat Handle](https://developer.helpscout.com/mailbox-api/endpoints/customers/chat_handles/create) for the object documentation.", optional: true, }, socialProfiles: { type: "string[]", label: "Social Profiles", description: "List of social profile entries. **Format: {\"type\":\"googleplus\",\"value\":\"https://api.helpscout.net/+HelpscoutNet\"}**. see [Create Social Profile](https://developer.helpscout.com/mailbox-api/endpoints/customers/social_profiles/create) for the object documentation.", optional: true, }, websites: { type: "string[]", label: "Websites", description: "List of websites entries. **Format: {\"value\":\"https://api.helpscout.net/\"}**. see [Create Website](https://developer.helpscout.com/mailbox-api/endpoints/customers/websites/create) for the object documentation.", optional: true, }, addressCity: { type: "string", label: "Address City", description: "The city of the customer.", optional: true, }, addressState: { type: "string", label: "Address State", description: "The state of the customer.", optional: true, }, addressPostalCode: { type: "string", label: "Address Postal Code", description: "The postal code of the customer.", optional: true, }, addressCountry: { type: "string", label: "Address Country", description: "The [ISO 3166 Alpha-2 code](https://www.iban.com/country-codes) country of the customer.", optional: true, }, addressLines: { type: "string[]", label: "Address Lines", description: "A list of address lines.", optional: true, }, properties: { type: "string[]", label: "Properties", description: "List of social profile entries. **Format: {\"type\":\"googleplus\",\"value\":\"https://api.helpscout.net/+HelpscoutNet\"}**. see [Create Social Profile](https://developer.helpscout.com/mailbox-api/endpoints/customers/social_profiles/create) for the object documentation.", optional: true, }, }, async run({ $ }) { const address = cleanObject({ city: this.addressCity, state: this.addressState, postalCode: this.addressPostalCode, country: this.addressCountry, lines: parseObject(this.addressLines), properties: parseObject(this.properties), }); let data = {}; data = cleanObject({ firstName: this.firstName, lastName: this.lastName, phone: this.phone, photoUrl: this.photoUrl, jobTitle: this.jobTitle, photoType: this.photoType, background: this.background, location: this.location, organization: this.organization, gender: this.gender, age: this.age, emails: parseObject(this.emails), phones: parseObject(this.phones), chats: parseObject(this.chats), socialProfiles: parseObject(this.socialProfiles), websites: parseObject(this.websites), }); if (Object.keys(address).length) data.address = address; if (!Object.keys(data).length) { throw new ConfigurationError("At least one field or customer entry must be defined."); } try { const response = await this.helpScout.createCustomer({ $, data, }); $.export("$summary", "Successfully created the new customer."); return response; } catch ({ message }) { const error = JSON.parse(message)._embedded.errors[0]; throw new ConfigurationError(`Path: ${error.path} - ${error.message}`); } }, }; 

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Help ScouthelpScoutappThis component uses the Help Scout app.
First NamefirstNamestring

First name of the customer. When defined it must be between 1 and 40 characters.

Last NamelastNamestring

Last name of the customer. When defined it must be between 1 and 40 characters.

Phonephonestring

The phone number that will be used when creating a new customer.

Photo URLphotoUrlstring

URL of the customer's photo. Max length 200 characters.

Job TitlejobTitlestring

Job title. Max length 60 characters.

Photo TypephotoTypestringSelect a value from the drop down menu:unknowngravatartwitterfacebookgoogleprofilegooglepluslinkedininstagram
Backgroundbackgroundstring

This is the Notes field from the user interface. Max length 200 characters.

Locationlocationstring

Location of the customer. Max length 60 characters.

Organizationorganizationstring

Organization. Max length 60 characters.

GendergenderstringSelect a value from the drop down menu:malefemaleunknown
Ageagestring

Customer's age.

Emailsemailsstring[]

List of email entries. Format: {"type":"home","value":"customer@email.com"}. see Create Email for the object documentation.

Phonesphonesstring[]

List of phone entries. Format: {"type":"work","value":"222-333-4444"}. see Create Phone for the object documentation.

Chatschatsstring[]

List of chat entries. Format: {"type":"aim","value":"jsprout"}. see Create Chat Handle for the object documentation.

Social ProfilessocialProfilesstring[]

List of social profile entries. Format: {"type":"googleplus","value":"https://api.helpscout.net/+HelpscoutNet"}. see Create Social Profile for the object documentation.

Websiteswebsitesstring[]

List of websites entries. Format: {"value":"https://api.helpscout.net/"}. see Create Website for the object documentation.

Address CityaddressCitystring

The city of the customer.

Address StateaddressStatestring

The state of the customer.

Address Postal CodeaddressPostalCodestring

The postal code of the customer.

Address CountryaddressCountrystring

The ISO 3166 Alpha-2 code country of the customer.

Address LinesaddressLinesstring[]

A list of address lines.

Propertiespropertiesstring[]

List of social profile entries. Format: {"type":"googleplus","value":"https://api.helpscout.net/+HelpscoutNet"}. see Create Social Profile for the object documentation.

Action Authentication

Help Scout uses OAuth authentication. When you connect your Help Scout account, Pipedream will open a popup window where you can sign into Help Scout and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Help Scout API.

Pipedream requests the following authorization scopes when you connect your account:

About Help Scout

Simple Customer Service Software and Education

More Ways to Connect Help Scout + Linear (API key)

Create Customer with Help Scout API on New Created Comment (Instant) from Linear (API key) API
Linear (API key) + Help Scout
 
Try it
Create Customer with Help Scout API on New Created Issue (Instant) from Linear (API key) API
Linear (API key) + Help Scout
 
Try it
Create Customer with Help Scout API on New Updated Issue (Instant) from Linear (API key) API
Linear (API key) + Help Scout
 
Try it
Create Customer with Help Scout API on New Issue Status Updated (Instant) from Linear (API key) API
Linear (API key) + Help Scout
 
Try it
Add Note to Conversation with Help Scout API on New Created Comment (Instant) from Linear (API key) API
Linear (API key) + Help Scout
 
Try it
Add Note to Conversation with Help Scout API on New Created Issue (Instant) from Linear (API key) API
Linear (API key) + Help Scout
 
Try it
Add Note to Conversation with Help Scout API on New Updated Issue (Instant) from Linear (API key) API
Linear (API key) + Help Scout
 
Try it
Add Note to Conversation with Help Scout API on New Issue Status Updated (Instant) from Linear (API key) API
Linear (API key) + Help Scout
 
Try it
Send Reply with Help Scout API on New Created Comment (Instant) from Linear (API key) API
Linear (API key) + Help Scout
 
Try it
Send Reply with Help Scout API on New Created Issue (Instant) from Linear (API key) API
Linear (API key) + Help Scout
 
Try it
Send Reply with Help Scout API on New Updated Issue (Instant) from Linear (API key) API
Linear (API key) + Help Scout
 
Try it
Send Reply with Help Scout API on New Issue Status Updated (Instant) from Linear (API key) API
Linear (API key) + Help Scout
 
Try it
Add Note to Conversation with Help Scout API on New Updated Project (Instant) from Linear (API key) API
Linear (API key) + Help Scout
 
Try it
Send Reply with Help Scout API on New Updated Project (Instant) from Linear (API key) API
Linear (API key) + Help Scout
 
Try it
Add Note to Conversation with Help Scout API on New Project Update Written (Instant) from Linear (API key) API
Linear (API key) + Help Scout
 
Try it
Create Customer with Help Scout API on New Project Update Written (Instant) from Linear (API key) API
Linear (API key) + Help Scout
 
Try it
Send Reply with Help Scout API on New Project Update Written (Instant) from Linear (API key) API
Linear (API key) + Help Scout
 
Try it
Get Conversation Threads with Help Scout API on New Comment Created (Instant) from Linear (API key) API
Linear (API key) + Help Scout
 
Try it
Get Conversation Threads with Help Scout API on New Issue Created (Instant) from Linear (API key) API
Linear (API key) + Help Scout
 
Try it
Get Conversation Threads with Help Scout API on Issue Updated (Instant) from Linear (API key) API
Linear (API key) + Help Scout
 
Try it
Issue Status Updated (Instant) from the Linear (API key) API

Triggers instantly when an issue's workflow state changes (e.g., Todo to In Progress). Returns issue with previous and current state info. Can filter by specific target state. See Linear docs for additional info here

 
Try it
Issue Updated (Instant) from the Linear (API key) API

Triggers instantly when any issue is updated in Linear. Provides complete issue details with changes. Supports filtering by team and project. Includes all updates except status changes. See Linear docs for additional info here

 
Try it
New Comment Created (Instant) from the Linear (API key) API

Triggers instantly when a new comment is added to an issue in Linear. Returns comment details including content, author, issue reference, and timestamps. Supports filtering by team. See Linear docs for additional info here

 
Try it
New Issue Created (Instant) from the Linear (API key) API

Triggers instantly when a new issue is created in Linear. Provides complete issue details including title, description, team, assignee, state, and timestamps. Supports filtering by team and project. See Linear docs for additional info here

 
Try it
New Project Update Written (Instant) from the Linear (API key) API

Triggers instantly when a project update (status report) is created in Linear. Returns update content, author, project details, and health status. Filters by team and optionally by project. See Linear docs for additional info here

 
Try it
Project Updated (Instant) from the Linear (API key) API

Triggers instantly when a project is updated in Linear. Returns project details including name, description, status, dates, and team info. Supports filtering by specific teams. See Linear docs for additional info here

 
Try it
Conversation Status Updated (Instant) from the Help Scout API

Emit new event when a conversation has its status updated. See the documentation

 
Try it
New Agent Reply (Instant) from the Help Scout API

Emit new event when an agent replies to a conversation.

 
Try it
New Conversation Assigned (Instant) from the Help Scout API

Emit new event when a conversation is assigned to an agent. See the documentation

 
Try it
New Conversation Created (Instant) from the Help Scout API

Emit new event when a new conversation is created.

 
Try it
New Customer Added (Instant) from the Help Scout API

Emit new event when a new customer is added.

 
Try it
New Customer Reply (Instant) from the Help Scout API

Emit new event when a customer replies to a conversation.

 
Try it
New Note Created (Instant) from the Help Scout API

Emit new event when a note is added to a conversation.

 
Try it
Create Issue with the Linear (API key) API

Creates a new issue in Linear. Requires team ID and title. Optional: description, assignee, project, state. Returns response object with success status and issue details. Uses API Key authentication. See the documentation

 
Try it
Create Project with the Linear (API key) API

Create a project in Linear. See the documentation

 
Try it
Get Issue with the Linear (API key) API

Retrieves a Linear issue by its ID. Returns complete issue details including title, description, state, assignee, team, project, labels, and timestamps. Uses API Key authentication. See Linear docs for additional info here

 
Try it
Get Teams with the Linear (API key) API

Retrieves all teams in your Linear workspace. Returns array of team objects with details like ID, name, and key. Supports pagination with configurable limit. Uses API Key authentication. See Linear docs for additional info here

 
Try it
List Projects with the Linear (API key) API

List projects in Linear. See the documentation

 
Try it
Search Issues with the Linear (API key) API

Searches Linear issues by team, project, assignee, labels, state, or text query. Supports pagination, ordering, and archived issues. Returns array of matching issues. Uses API Key authentication. See Linear docs for additional info here

 
Try it
Update Issue with the Linear (API key) API

Updates an existing Linear issue. Can modify title, description, assignee, state, project, team, labels, priority, and dates. Returns updated issue details. Uses API Key authentication. See the documentation

 
Try it
Add Note to Conversation with the Help Scout API

Adds a note to an existing conversation in Help Scout. See the documentation

 
Try it
Create Customer with the Help Scout API

Creates a new customer record in Help Scout. See the documentation

 
Try it
Get Conversation Details with the Help Scout API

Retrieves the details of a specific conversation. See the documentation

 
Try it
Get Conversation Threads with the Help Scout API

Retrieves the threads of a specific conversation. See the documentation

 
Try it
Send Reply with the Help Scout API

Sends a reply to a conversation. Be careful as this sends an actual email to the customer. See the documentation

 
Try it

Explore Other Apps

1
-
24
of
2,900+
apps by most popular

Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Python
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
Notion
Notion
Notion is a new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper.
Anthropic (Claude)
Anthropic (Claude)
AI research and products that put safety at the frontier. Introducing Claude, a next-generation AI assistant for your tasks, no matter the scale.
Google Sheets
Google Sheets
Use Google Sheets to create and edit online spreadsheets. Get insights together with secure sharing in real-time and from any device.
Telegram
Telegram
Telegram, is a cloud-based, cross-platform, encrypted instant messaging (IM) service.
Google Drive
Google Drive
Google Drive is a file storage and synchronization service which allows you to create and share your work online, and access your documents from anywhere.
HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Google Calendar
Google Calendar
With Google Calendar, you can quickly schedule meetings and events and get reminders about upcoming activities, so you always know what’s next.
Schedule
Schedule
Trigger workflows on an interval or cron schedule.
Pipedream Utils
Pipedream Utils
Utility functions to use within your Pipedream workflows
Shopify
Shopify
Shopify is a complete commerce platform that lets anyone start, manage, and grow a business. You can use Shopify to build an online store, manage sales, market to customers, and accept payments in digital and physical locations.
Supabase
Supabase
Supabase is an open source Firebase alternative.
MySQL
MySQL
MySQL is an open-source relational database management system.
PostgreSQL
PostgreSQL
PostgreSQL is a free and open-source relational database management system emphasizing extensibility and SQL compliance.
Premium
AWS
AWS
Amazon Web Services (AWS) offers reliable, scalable, and inexpensive cloud computing services.
Premium
Twilio SendGrid
Twilio SendGrid
Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery.
Amazon SES
Amazon SES
Amazon SES is a cloud-based email service provider that can integrate into any application for high volume email automation
Premium
Klaviyo
Klaviyo
Email Marketing and SMS Marketing Platform
Premium
Zendesk
Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Premium
ServiceNow
ServiceNow
The smarter way to workflow
Slack
Slack
Slack is the AI-powered platform for work bringing all of your conversations, apps, and customers together in one place. Around the world, Slack is helping businesses of all sizes grow and send productivity through the roof.
Microsoft Teams
Microsoft Teams
Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.