Create Customer Event with Plain API on New Shared Drive from Google Drive API

Pipedream makes it easy to connect APIs for Plain, Google Drive and 2,800+ other apps remarkably fast.

Trigger workflow on

New Shared Drive from the Google Drive API

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Create Customer Event with the Plain API

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Getting Started#

This integration creates a workflow with a Google Drive trigger and Plain action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Shared Drive trigger
1. Connect your Google Drive account
2. Configure Polling interval
Configure the Create Customer Event action
1. Connect your Plain account
2. Configure Title
3. Select a Customer ID
4. Configure Text
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Shared Drive on Google Drive

Description:Emits a new event any time a shared drive is created.

Version:0.1.13

Key:google_drive-new-shared-drive

View on GitHub

Google Drive Overview#

The Google Drive API on Pipedream allows you to automate various file management tasks, such as creating, reading, updating, and deleting files within your Google Drive. You can also share files, manage permissions, and monitor changes to files and folders. This opens up possibilities for creating workflows that seamlessly integrate with other apps and services, streamlining document handling, backup processes, and collaborative workflows.

Trigger Code#

import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform"; import googleDrive from "../../google_drive.app.mjs"; export default { key: "google_drive-new-shared-drive", name: "New Shared Drive", description: "Emits a new event any time a shared drive is created.", version: "0.1.13", type: "source", dedupe: "unique", props: { googleDrive, db: "$.service.db", timer: { label: "Polling interval", description: "Interval to poll the Google Drive API for new shared drives", type: "$.interface.timer", default: { intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL, }, }, }, hooks: { async deploy() { const { drives: initDrives } = await this.googleDrive.listDrivesInPage(); for (const drive of initDrives) { const newDrive = await this.googleDrive.getDrive(drive.id); const meta = this.generateMeta(newDrive); this.$emit(newDrive, meta); } this._setKnownDrives(initDrives.map((drive) => drive.id)); }, }, methods: { _getKnownDrives() { return this.db.get("driveIds"); }, _setKnownDrives(driveIds) { this.db.set("driveIds", Array.from(driveIds)); }, generateMeta(drive) { const ts = new Date(drive.createdTime).getTime(); return { id: drive.id, summary: drive.name, ts, }; }, }, async run() { const knownDrives = new Set(this._getKnownDrives()); const drivesStream = this.googleDrive.listDrives(); for await (const drive of drivesStream) { if (knownDrives.has(drive.id)) { // We've already seen this drive, so we skip it continue; } knownDrives.add(drive.id); const newDrive = await this.googleDrive.getDrive(drive.id); const meta = this.generateMeta(newDrive); this.$emit(newDrive, meta); } this._setKnownDrives(knownDrives); }, };

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Google Drive	`googleDrive`	`app`	This component uses the Google Drive app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Polling interval	`timer`	`$.interface.timer`	Interval to poll the Google Drive API for new shared drives

Trigger Authentication#

Google Drive uses OAuth authentication. When you connect your Google Drive account, Pipedream will open a popup window where you can sign into Google Drive and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Google Drive API.

Pipedream requests the following authorization scopes when you connect your account:

https://www.googleapis.com/auth/drive

About Google Drive#

Google Drive is a file storage and synchronization service which allows you to create and share your work online, and access your documents from anywhere.

Action#

Create Customer Event on Plain

Description:Creates an event with a customer. [See the documentation](https://www.plain.com/docs/api-reference/graphql/events/create-customer-event)

Version:0.0.2

Key:plain-create-customer-event

View on GitHub

Plain Overview#

The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.

Action Code#

import plain from "../../plain.app.mjs"; import mutations from "../../common/mutations.mjs"; export default { key: "plain-create-customer-event", name: "Create Customer Event", description: "Creates an event with a customer. [See the documentation](https://www.plain.com/docs/api-reference/graphql/events/create-customer-event)", version: "0.0.2", annotations: { destructiveHint: false, openWorldHint: true, readOnlyHint: false, }, type: "action", props: { plain, title: { type: "string", label: "Title", description: "Title of the event", }, customerId: { propDefinition: [ plain, "customerId", ], }, text: { type: "string", label: "Text", description: "Description of the event", }, }, async run({ $ }) { const variables = { input: { title: this.title, customerIdentifier: { customerId: this.customerId, }, components: [ { componentText: { text: this.text, }, }, ], }, }; const { data } = await this.plain.post({ $, data: { query: mutations.createCustomerEvent, variables, }, }); $.export("$summary", `Successfully created event for customer with ID ${this.customerId}`); return data; }, };

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Plain	`plain`	`app`	This component uses the Plain app.
Title	`title`	`string`	Title of the event
Customer ID	`customerId`	`string`	Select a value from the drop down menu.
Text	`text`	`string`	Description of the event

Action Authentication#

Plain uses API keys for authentication. When you connect your Plain account, Pipedream securely stores the keys so you can easily authenticate to Plain APIs in both code and no-code steps.

To get an API key, follow the following instructions: https://www.plain.com/docs/api-reference/graphql/authentication

About Plain#

Customer support for modern tools. Fast, flexible and extendable.

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Pipedream makes it easy to connect APIs for Plain, Google Drive and 2,800+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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