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← Freshdesk + Notion integrations

Complete File Upload with Notion API on Contact Updated from Freshdesk API

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Contact Updated from the Freshdesk API
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Complete File Upload with the Notion API
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Getting Started

This integration creates a workflow with a Freshdesk trigger and Notion action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the Contact Updated trigger
    1. Connect your Freshdesk account
    2. Configure timer
  3. Configure the Complete File Upload action
    1. Connect your Notion account
    2. Select a File Upload ID
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Contact Updated on Freshdesk
Description:Emit new event when a contact is updated. [See the documentation](https://developers.freshdesk.com/api/#filter_contacts)
Version:0.0.1
Key:freshdesk-contact-updated

Freshdesk Overview

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Trigger Code

import common from "../common/polling.mjs"; export default { ...common, key: "freshdesk-contact-updated", name: "Contact Updated", description: "Emit new event when a contact is updated. [See the documentation](https://developers.freshdesk.com/api/#filter_contacts)", version: "0.0.1", type: "source", dedupe: "unique", methods: { ...common.methods, getResourceFn() { return this.freshdesk.filterContacts; }, getTsField() { return "updated_at"; }, generateMeta(item) { const ts = Date.parse(item.updated_at); return { id: `${item.id}-${ts}`, summary: `Contact Updated (ID: ${item.id})`, ts, }; }, }, };

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
FreshdeskfreshdeskappThis component uses the Freshdesk app.
timer$.interface.timer
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.

Trigger Authentication

Freshdesk uses API keys for authentication. When you connect your Freshdesk account, Pipedream securely stores the keys so you can easily authenticate to Freshdesk APIs in both code and no-code steps.

About Freshdesk

Customer support software

Action

Complete File Upload on Notion
Description:Use this action to finalize a `mode=multi_part` file upload after all of the parts have been sent successfully. [See the documentation](https://developers.notion.com/reference/complete-a-file-upload)
Version:0.0.6
Key:notion-complete-file-upload

Notion Overview

Notion's API allows for the creation, reading, updating, and deleting of pages, databases, and their contents within Notion. Using Pipedream's platform, you can build workflows that connect Notion with various other services to automate tasks such as content management, task tracking, and data synchronization. With Pipedream's serverless execution, you can trigger these workflows on a schedule, or by external events from other services, without managing any infrastructure.

Action Code

import notion from "../../notion.app.mjs"; import base from "../common/base-page-builder.mjs"; export default { ...base, key: "notion-complete-file-upload", name: "Complete File Upload", description: "Use this action to finalize a `mode=multi_part` file upload after all of the parts have been sent successfully. [See the documentation](https://developers.notion.com/reference/complete-a-file-upload)", version: "0.0.6", annotations: { destructiveHint: false, openWorldHint: true, readOnlyHint: false, }, type: "action", props: { notion, fileUploadId: { propDefinition: [ notion, "fileUploadId", () => ({ status: "pending", }), ], }, }, async run({ $ }) { const response = await this.notion.completeFileUpload({ file_upload_id: this.fileUploadId, }); $.export("$summary", `Successfully completed file upload with ID ${this.fileUploadId}`); return response; }, };

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
NotionnotionappThis component uses the Notion app.
File Upload IDfileUploadIdstringSelect a value from the drop down menu.

Action Authentication

Notion uses OAuth authentication. When you connect your Notion account, Pipedream will open a popup window where you can sign into Notion and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Notion API.

Pipedream requests the following authorization scopes when you connect your account:

About Notion

Notion is a new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.

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Popular Triggers

Contact Updated from the Freshdesk API

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Emit new event when a contact is created. See the documentation

 
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Emit new event when a ticket is updated. See the documentation

 
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Emit new event when a new comment is created in a page or block. See the documentation

 
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Emit new event when a page is created or updated in the selected data source. See the documentation

 
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Page or Subpage Updated from the Notion API

Emit new event when the selected page or one of its sub-pages is updated. See the documentation

 
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Page Properties Updated (Instant) from the Notion API

Emit new event each time a page property is updated in a data source. For use with Page Properties Updated event type. Webhook must be set up in Notion. See the documentation

 
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Page Updated from the Notion API

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Popular Actions

Add Note to Ticket with the Freshdesk API

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Create a contact. See the documentation

 
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Create an agent in Freshdesk. See the documentation

 
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Download an attachment from a ticket. See the documentation

 
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Get Contact with the Freshdesk API

Get a contact from Freshdesk. See the documentation

 
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Get Solution Article with the Freshdesk API

Get a solution article in Freshdesk. See the documentation

 
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Get Ticket Details with the Freshdesk API

Get details of a Ticket. See the documentation

 
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List Agents with the Freshdesk API

List all agents in Freshdesk. See the documentation

 
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List Category Folders with the Freshdesk API

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Remove specific tags from a ticket. See the documentation

 
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Update the priority of a ticket in Freshdesk See the documentation

 
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Set tags on a ticket (replaces all existing tags). See the documentation

 
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Update status, priority, subject, description, agent, group, etc. See the documentation

 
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Update Agent with the Freshdesk API

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Update a contact in Freshdesk. See the documentation

 
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Update Solution Article with the Freshdesk API

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Append Block to Parent with the Notion API

Append new and/or existing blocks to the specified parent. See the documentation

 
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Complete File Upload with the Notion API

Use this action to finalize a mode=multi_part file upload after all of the parts have been sent successfully. See the documentation

 
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Create Comment with the Notion API

Create a comment in a page or existing discussion thread. See the documentation

 
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Create Database with the Notion API

Create a database and its initial data source. See the documentation

 
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Create File Upload with the Notion API

Create a file upload. See the documentation

 
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Create Page with the Notion API

Create a page from a parent page. See the documentation

 
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Create Page from Data Source with the Notion API

Create a page from a data source. See the documentation

 
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Delete Block with the Notion API

Sets a Block object, including page blocks, to archived: true using the ID specified. See the documentation

 
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Create a new page copied from an existing page block. See the documentation

 
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Find Pages or Data Sources with the Notion API

Searches for a page or data source. See the documentation

 
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List All Users with the Notion API

Returns all users in the workspace. See the documentation

 
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List File Uploads with the Notion API

Use this action to list file uploads. See the documentation

 
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Query Data Source with the Notion API

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