Add Message To Conversation with Twist API on New Outbound Message (Instant) from Salesforce API

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New Outbound Message (Instant) from the Salesforce API

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Add Message To Conversation with the Twist API

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Getting Started#

This integration creates a workflow with a Salesforce trigger and Twist action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Outbound Message (Instant) trigger
1. Connect your Salesforce account
2. Configure infoBox
Configure the Add Message To Conversation action
1. Connect your Twist account
2. Configure conversation_id
3. Configure content
4. Optional- Configure attachments
5. Optional- Configure actions
6. Optional- Configure direct_mentions
7. Optional- Configure direct_group_mentions
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Outbound Message (Instant) on Salesforce

Description:Emit new event when a new outbound message is received in Salesforce.

Version:0.1.11

Key:salesforce_rest_api-new-outbound-message

View on GitHub

Salesforce Overview#

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Trigger Code#

import { XMLParser } from "fast-xml-parser"; import salesforce from "../../salesforce_rest_api.app.mjs"; export default { type: "source", name: "New Outbound Message (Instant)", key: "salesforce_rest_api-new-outbound-message", description: "Emit new event when a new outbound message is received in Salesforce.", version: "0.1.11", dedupe: "unique", props: { db: "$.service.db", http: { type: "$.interface.http", customResponse: true, }, salesforce, infoBox: { type: "alert", alertType: "info", content: `See Salesforce's guide on [setting up Outbound Messaging](https://sforce.co/3JbZJom). \\ Set the Outbound Message's \`Endpoint URL\` to the endpoint of this source, which you can view after it is created. \\ The \`Send Session ID\` option must be enabled in Salesforce for validating outbound messages.`, }, }, methods: { _unwrapMessage(message) { const parser = new XMLParser({ removeNSPrefix: true, }); const obj = parser.parse(message); const notifications = obj["Envelope"]["Body"].notifications; return notifications; }, _sendHttpResponse(successValue = true, status) { // eslint-disable-next-line multiline-ternary status = status ?? (successValue ? 200 : 400); this.http.respond({ status, body: ` <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:out="http://soap.sforce.com/2005/09/outbound"> <soapenv:Header/> <soapenv:Body> <out:notificationsResponse> <out:Ack>${successValue}</out:Ack> </out:notificationsResponse> </soapenv:Body> </soapenv:Envelope> `, headers: { "content-type": "text/xml", }, }); }, async _isValidSessionId(sessionId) { try { const data = await this.salesforce.getUserInfo(sessionId); return Boolean(data); } catch (err) { console.log("Error validating SessionId:", err); return false; } }, async _isValidSource(data) { const { SessionId: sessionId } = data; if (!sessionId) { throw new Error("The outbound message is missing a Session ID. Please configure the outbound message to send Session ID to validate the webhook source."); } return this._isValidSessionId(sessionId); }, generateMeta(data) { const { ActionId: actionId, Notification: { Id: eventId }, } = data; const id = `${eventId}-${actionId}`; const summary = JSON.stringify(data); const ts = Date.now(); return { id, summary, ts, }; }, }, async run(event) { const { bodyRaw } = event; this._sendHttpResponse(true); const data = this._unwrapMessage(bodyRaw); if (!(await this._isValidSource(data))) { console.log("Skipping event from unrecognized source"); return; } let notifications = data.Notification; if (!Array.isArray(notifications)) { notifications = [ data.Notification, ]; } notifications.forEach((n) => { const notification = Object.assign(data, { Notification: n, }); this.$emit(notification, this.generateMeta(notification)); }); }, };

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Salesforce	`salesforce`	`app`	This component uses the Salesforce app.

Trigger Authentication#

Salesforce uses OAuth authentication. When you connect your Salesforce account, Pipedream will open a popup window where you can sign into Salesforce and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Salesforce API.

Pipedream requests the following authorization scopes when you connect your account:

About Salesforce#

Cloud-based customer relationship management (CRM) platform that helps businesses manage sales, marketing, customer support, and other business activities, ultimately aiming to improve customer relationships and streamline operations.

Action#

Add Message To Conversation on Twist

Description:Adds a message to an existing conversation.

Version:0.1.2

Key:twist-add-message-to-conversation

View on GitHub

Twist Overview#

Twist is a communication app designed for team collaboration, with a focus on organized, threaded conversations. Using the Twist API on Pipedream, you can automate workflows to enhance productivity, streamline communication, and integrate with other tools. From automating notifications to syncing tasks across platforms, the API unlocks valuable use cases for teams needing to stay in sync without the noise of email or less structured chat apps.

Action Code#

// legacy_hash_id: a_zNiVnJ import { axios } from "@pipedream/platform"; export default { key: "twist-add-message-to-conversation", name: "Add Message To Conversation", description: "Adds a message to an existing conversation.", version: "0.1.2", annotations: { destructiveHint: false, openWorldHint: true, readOnlyHint: false, }, type: "action", props: { twist: { type: "app", app: "twist", }, conversation_id: { type: "string", description: "The id of the conversation where the message will be added.", }, content: { type: "string", description: "The content of the new message. Mentions can be used as `[Name](twist-mention://user_id)` for users or `[Group name](twist-group-mention://group_id)` for groups. Check [limits](https://api.twistapp.com/v3/#limits) for size restrictions for the content.", }, attachments: { type: "any", description: "List of attachments to the new comment. It must follow the JSON format returned by [attachment#upload](https://api.twistapp.com/v3/#upload-an-attachment).", optional: true, }, actions: { type: "any", description: "List of action to the new comment. More information about the format of the object available at the [add an action button submenu](https://api.twistapp.com/v3/#add-an-action-button).", optional: true, }, direct_mentions: { type: "any", description: "The users that are directly mentioned.", optional: true, }, direct_group_mentions: { type: "string", description: "The groups that are directly mentioned.", optional: true, }, }, async run({ $ }) { //See the API docs: https://api.twistapp.com/v3/#add-message-to-conversation if (!this.conversation_id || !this.content) { throw new Error("Must provide conversation_id, content parameter."); } return await axios($, { method: "post", url: "https://api.twist.com/api/v3/conversation_messages/add", headers: { Authorization: `Bearer ${this.twist.$auth.oauth_access_token}`, }, data: { conversation_id: this.conversation_id, content: this.content, attachments: this.attachments, actions: this.actions, direct_mentions: this.direct_mentions, direct_group_mentions: this.direct_group_mentions, }, }); }, };

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Twist	`twist`	`app`	This component uses the Twist app.
conversation_id	`conversation_id`	`string`	The id of the conversation where the message will be added.
content	`content`	`string`	The content of the new message. Mentions can be used as `[Name](twist-mention://user_id)` for users or `[Group name](twist-group-mention://group_id)` for groups. Check limits for size restrictions for the content.
attachments	`attachments`	`any`	List of attachments to the new comment. It must follow the JSON format returned by attachment#upload
actions	`actions`	`any`	List of action to the new comment. More information about the format of the object available at the add an action button submenu
direct_mentions	`direct_mentions`	`any`	The users that are directly mentioned.
direct_group_mentions	`direct_group_mentions`	`string`	The groups that are directly mentioned.

Action Authentication#

Twist uses OAuth authentication. When you connect your Twist account, Pipedream will open a popup window where you can sign into Twist and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Twist API.

Pipedream requests the following authorization scopes when you connect your account:

user:writeuser:readworkspaces:writeworkspaces:readchannels:removechannels:writechannels:readthreads:removethreads:writethreads:readcomments:removecomments:writecomments:readgroups:removegroups:writegroups:readmessages:removemessages:writemessages:readreactions:removereactions:writereactions:readsearch:readattachments:writeattachments:readnotifications:writenotifications:read

About Twist#

Clear & Organized Team Communication

More Ways to Connect Twist + Salesforce#

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Add Message To Conversation with Twist API on New Outbound Message (Instant) from Salesforce API

Pipedream makes it easy to connect APIs for Twist, Salesforce and 2,800+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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