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问题: 自己有货源如何找客户?谷歌推广找谁?如何在网上轻松完成外贸简易跟单? Question: How to find customers when you have your own supply? Who to contact f

外贸跟单全流程指南:从订单接收到客户反馈

问题: 自己有货源如何找客户?谷歌推广找谁?如何在网上轻松完成外贸简易跟单?

Question: How to find customers when you have your own supply? Who to contact for Google promotion? How to easily complete simple foreign trade follow-up online?

跟单员的具体工作流程如下:

The specific workflow of a follow-up specialist is as follows:

1. 订单接收与核对

1. Order Receipt and Verification

收到订单后,与下单人及时联系,核对订单信息。将订单发送给制作图纸部门,并同时抄送一份给工艺部。进行算单、算料和工艺图制作,依据平面图制定生产执行单,并与客户确定预出货日期。

After receiving the order, promptly contact the order placer to verify the order information. Send the order to the drawing department and cc the process department. Conduct order calculation, material estimation and process drawing preparation. Develop production execution sheet based on the floor plan and confirm preliminary shipping date with the customer.

2. 生产执行单制作与排程

2. Production Execution Sheet Preparation and Scheduling

根据平面图制作生产执行单,更新订单生产排程表。确保各部门负责人签名确认货期,并跟进生产进度。

Prepare production execution sheet based on the floor plan and update order production schedule. Ensure department heads sign to confirm delivery dates and follow up on production progress.

3. 采购与进度监控

3. Procurement and Progress Monitoring

跟进工艺部在下单后的3-4天内下达所有辅料采购单,并及时寻找相应供应商。在出货前2天确保所有外采购单到位,并与客户协调好出货时间。

Follow up with the process department to issue all auxiliary material purchase orders within 3-4 days after order placement and promptly find corresponding suppliers. Ensure all external purchase orders are in place 2 days before shipment and coordinate shipping time with customers.

4. 发货安排与协调

4. Shipment Arrangement and Coordination

在发货前1-2天与客户商定发货的货运站,确定发货期。如货期有变,立即通知各部门。提前1-2天将发货通知单给到包装部,确保发货当天顺利装车发货。

1-2 days before shipment, negotiate with the customer about the freight station and confirm shipping date. If there are changes in delivery date, notify all departments immediately. Provide shipping notice to packaging department 1-2 days in advance to ensure smooth loading and shipment on the day.

5. 发货后文件整理与反馈

5. Post-shipment Documentation and Feedback

发货后,整理托运单与装箱清单,传真给客户一份,复印留存以便查询。在单上注明订单名称。

After shipment, organize the consignment note and packing list, fax one copy to the customer and keep a photocopy for reference. Mark the order name on the documents.

6. 客户意见收集与反馈

6. Customer Feedback Collection

每月底整理好本月的所有客户意见反馈表。确保每个订单都让客户回签此表,以及托运单和装箱清单。

At the end of each month, organize all customer feedback forms for the month. Ensure customers countersign this form for each order, along with the consignment note and packing list.

通过以上详细的工作流程描述,读者可以更清晰地了解跟单员的工作职责和工作内容,以及各个环节之间的紧密联系和协同作用。这样的呈现方式更具专业性和吸引力,能够满足读者对详细信息和深入了解的需求。

Through the above detailed workflow description, readers can more clearly understand the job responsibilities and work content of follow-up specialists, as well as the close connections and coordination between various links. This presentation method is more professional and attractive, meeting readers' needs for detailed information and in-depth understanding.

外贸跟单全流程指南:从订单接收到客户反馈