外贸尾单购物指南：发货延迟原因与退款保障
为什么外贸尾单发货慢？
Why are foreign trade surplus orders shipped slowly?
外贸尾单通常是外贸公司出口国外的剩余产品，当工厂生产量超过出口需求时就会产生尾单。这类商品通常质量较好，因为质量不达标的产品在出口时就会被退回。
Foreign trade surplus usually refers to the remaining products from export orders. When factory production exceeds export demand, surplus inventory is created. These products typically maintain good quality as substandard items would have been rejected during export inspection.
处理尾单的商家通常库存量较大，业务繁忙，因此发货速度较慢是可以理解的。建议买家在下单前直接联系店铺客服确认具体发货时间。
Merchants handling surplus inventory usually have large stock quantities and busy operations, making slower shipping times understandable. We recommend buyers to contact store customer service directly to confirm specific shipping timelines before placing orders.
预售与定制商品注意事项
Pre-sale and customized product considerations
对于预售、代购或定制类商品，发货周期通常会更长。商家一般会标明预计发货时间，买家应在确认可以接受该时间后再下单，以避免交易纠纷。
For pre-sale, group purchase or customized products, the shipping cycle is usually longer. Merchants typically indicate estimated shipping times, and buyers should confirm their acceptance of these timelines before placing orders to avoid disputes.
完善的退款保障
Comprehensive refund guarantee
如果商品未发货，买家申请退款将获得全额退款，退款金额与订单支付金额一致，款项将原路退回至支付账户。
If the product hasn't been shipped, buyers can apply for a full refund matching the order payment amount, which will be returned to the original payment method.
