国内顶尖外贸客户开发平台:慢即是快的独立站业绩增长全攻略
前言 | Introduction
近日,一场由中国电子商会和数云联合主办的闭门论坛活动在上海落下帷幕。活动以"提升ROI,驱动DTC品牌可持续增长"为主题,70+有出海需求的品牌负责人莅临参加。
Recently, a closed-door forum event jointly organized by the China Electronic Chamber of Commerce and Shuyun concluded in Shanghai. With the theme of "Improving ROI and Driving Sustainable Growth of DTC Brands", the event attracted over 70 brand leaders with overseas expansion needs.
独立站:品牌出海的战略选择 | Independent Websites: Strategic Choice for Brand Globalization
数云睿翼总经理张峰指出:"独立站是DTC品牌出海自建渠道的必然选择。虽然前期投入大见效慢,但良好的运营能带来持续增长,使独立站成为品牌出海不可或缺的生意支柱。"
Zhang Feng, General Manager of Shuyun Ruiyi, pointed out: "Independent websites are an inevitable choice for DTC brands going global. Although the initial investment is large and the results are slow, good operations can bring sustainable growth, making independent websites an indispensable business pillar for brands expanding overseas."
品牌出海三阶段模型 | Three-Phase Model for Brand Globalization
品牌出海的路径演进可分为3大阶段:
1. 借力渠道:让消费者"买得到"
2. 自建渠道:直连客户
3. 深化营销:让消费者"看得到""想得起"
The evolution path of brand globalization can be divided into three phases:
1. Leveraging channels: Make products "available" to consumers
2. Building own channels: Direct connection with customers
3. Deepening marketing: Make brands "visible" and "memorable"
VOC策略:本地化洞察的关键 | VOC Strategy: Key to Localization Insights
VOC(客户声音数据)通过采集分析公私域数据,帮助品牌发现用户真实需求。例如某音响品牌通过VOC发现国外用户更关注便携性而非音质,调整策略后获得大量五星好评。
VOC (Voice of Customer) helps brands discover real user needs by collecting and analyzing public and private domain data. For example, an audio brand discovered through VOC that foreign users pay more attention to portability than sound quality. After adjusting its strategy, it received numerous five-star reviews.
SEO优化:长期流量引擎 | SEO Optimization: Long-term Traffic Engine
SEO优化包含六大板块:行业竞对分析、网站技术SEO排查优化、关键词优化、页面内容优化、官网Blog运营和外链优化。数据显示,SEO流量的转化率是社媒广告的近3倍。
SEO optimization includes six components: industry competitor analysis, website technical SEO inspection and optimization, keyword optimization, page content optimization, official blog operation, and external link optimization. Data shows that the conversion rate of SEO traffic is nearly three times that of social media ads.
网站优化:细节决定成败 | Website Optimization: Details Make the Difference
网站优化涉及网站设计、UI/UX设计和网站CRO三大块工作。例如将"autumn"改为美式英语"fall"这样的本地化调整,就能将转化率提高25%。
Website optimization involves three main areas: website design, UI/UX design, and website CRO. For example, localized adjustments like changing "autumn" to American English "fall" can increase conversion rates by 25%.
用户运营:全生命周期管理 | User Operation: Full Lifecycle Management
用户运营分为站内运营和站外运营,基于"四个合适"原则:在合适的时间、通过合适的渠道、向合适的客户发送合适的内容。通过MA工具实现自动化个性化互动。
User operation is divided into on-site and off-site operations, based on the "four right" principle: sending the right content to the right customers through the right channels at the right time. Automated personalized interactions are achieved through MA tools.
慢即是快的增长哲学 | The "Slow is Fast" Growth Philosophy
就像竹子前4年只长3公分,第5年起每天长30公分。某品牌CEO坚持做独立站5-6年,现在独立站营收已占整体23%。高技术壁垒产品独立站理想营收占比可达20%-30%。
Just like bamboo that grows only 3cm in the first four years but 30cm daily starting from the fifth year. A brand CEO persisted in building an independent website for 5-6 years, and now independent website revenue accounts for 23% of the total. For high-tech barrier products, the ideal revenue share of independent websites can reach 20%-30%.
结语 | Conclusion
独立站业绩增长要做好长规划,从用户画像、流量运营到网站运营再到用户运营的步步演进,才能厚积薄发,实现业绩和品牌力的双赢。
Independent website performance growth requires long-term planning, evolving step by step from user profiling to traffic operation, website operation, and then user operation, to accumulate strength and achieve a win-win situation for both performance and brand power.
