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Enabling the _Mountain Duck Finder Extension_ is required for *[Context menu items](../connect/sync.md#context-menu-options)* and sync status as *[Badges](../connect/sync.md#status-of-files)* on file icons in Finder.app for _Smart Synchronization_ and _Online_[connect mode](../connect/index.md):
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- Enable _Mountain Duck_ in _System Settings → General → Login Items & Extensions → Allow in the Background_
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:::{image} _images/System_Settings_Background.png
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:alt: System Settings
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:width: 500px
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:::
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1. Enable _Mountain Duck_ in _System Settings → General → Login Items & Extensions → Allow in the Background_
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:::{image} _images/System_Settings_Background.png
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:alt: System Settings
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:width: 500px
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:::
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- Enable _Mountain Duck Helper_ in _System Settings → General → Login Items & Extensions → File Providers_
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:::{image} _images/System_Settings_Helper.png
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:alt: System Settings
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:width: 500px
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:::
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2. Enable _Mountain Duck Helper_ in _System Settings → General → Login Items & Extensions → File Providers_
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:::{image} _images/System_Settings_Helper.png
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:alt: System Settings
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:width: 500px
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:::
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:::
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:::{tip}
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Technically the extension is a _Finder Sync_ extension inside _Mountain Duck Helper_ albeit listed in the _File Providers_ category.
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::::
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::::{tab} macOS File Provider Extension
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Enabling the _Mountain Duck File Provider_ extension is always required for _Integrated_[connect mode](../connect/index.md). Select _Mountain Duck_ in _System Settings → General → Login Items & Extensions → File Providers_
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Enabling the _Mountain Duck File Provider_ extension is always required for _Integrated_[connect mode](../connect/index.md).
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1. Select _Mountain Duck_ in _System Settings → General → Login Items & Extensions → File Providers_
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::::
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:::::
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###Known Issues
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## Known Issues
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####Not a Valid Registration Key
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### Not a Valid Registration Key
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This error message appears if you try to use an old license key for a newer version.
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[Upgrade](https://mountainduck.io/buy/upgrade/) your license to the latest version of Mountain Duck or download an older version from [Mountain Duck changelog](https://mountainduck.io/changelog/).
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###Windows Installation
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## Windows Installation
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####Optional Driver Installation
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### Optional Driver Installation
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Connecting using [_Online_](../connect/online.md) or [_Smart Synchronization_](../connect/sync.md) connect mode requires the installation of an additional file system driver in Windows. The following prompt is displayed when attempting to connect the first time.
@@ -144,15 +143,15 @@ Connecting using [_Online_](../connect/online.md) or [_Smart Synchronization_](.
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The installation of the file system driver is not required for [_Integrated_](../connect/integrated.md) connect mode.
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:::
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####Error Code 0x24C
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### Error Code 0x24C
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If you get the error code `0x24C` uninstall the client, reboot the system, and reinstall the client.
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```
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0x24C. A volume has been accessed for which a file system driver is required that has not yet been loaded.
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```
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####Troubleshooting
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### Troubleshooting
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For troubleshooting purposes when reaching out for support, please share the latest installation log. The installation log file prefixed `Mountain Duck_` can be found in `%Temp%`.
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