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@@ -78,30 +54,27 @@ The connector is restricted by normal Zendesk [requests limitation](https://deve
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The Zendesk connector should not run into Zendesk API limitations under normal usage. Please [create an issue](https://github.com/airbytehq/airbyte/issues) if you see any rate limit issues that are not automatically retried successfully.
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## Getting started
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1. Click `Authenticate your Zendesk account`
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2. Enter a `Start Date` as the minimum date of your data replication.
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3. Enter your `Subdomain`. Learn how to find it in the `Requirements` section.
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4. Click on `Setup Source`.
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5. You're now ready to sync your data.
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### Requirements
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* Zendesk Subdomain
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* Auth Method
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* API Token
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* Zendesk API Token
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* Zendesk Email
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* OAuth2.0 (obtain access_token by authorising your Zendesk Account)
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### Setup guide
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* API Token
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Generate a API access token using the [Zendesk support](https://support.zendesk.com/hc/en-us/articles/226022787-Generating-a-new-API-token)
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We recommend creating a restricted, read-only key specifically for Airbyte access. This will allow you to control which resources Airbyte should be able to access.
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*`Subdomain` - this is your Zendesk subdomain that can be found in your account URL. For example, in `https://{MY_SUBDOMAIN}.zendesk.com/`, where `MY_SUBDOMAIN` is the value of your subdomain.
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*`Authentication` - Zendesk service provides two authentication methods. Choose between: `OAuth2.0` or `API token`.
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* Authentication using `OAuth2.0` (Only for Airbyte Cloud) - obtain `access_token` by authorising using your Zendesk Account credentials. Simply proceed by pressing "Authenticate your Zendesk Account" and complete the authentication.
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* Authentication using `API Token`:
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*`API Token` - the value of the API token generated. See the [generating API Token](https://support.zendesk.com/hc/en-us/articles/226022787-Generating-a-new-API-token) for more information.
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*`Email` - the user email for your Zendesk account.
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* OAuth2.0 (Only for Airbyte Cloud)
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Simply proceed by pressing "Authenticate your Account" and complete the authentication with your Zendesk credentials.
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