Shopify Inbox全面指南：免费实时聊天工具安装与使用教程
Shopify Inbox是Shopify官方推出的免费实时聊天工具，让商家能够通过电脑后台或手机App随时随地与顾客沟通。该工具支持自动回复、顾客资料收集等功能，是提升店铺转化率的利器。
Shopify Inbox is an official free live chat tool from Shopify that allows merchants to communicate with customers anytime, anywhere via desktop backend or mobile app. The tool supports features like auto-reply and customer data collection, making it a powerful asset for improving store conversion rates.
一、Shopify Inbox安装步骤 | Installation Steps
1. 登录Shopify商家后台 → 左下角Settings → Apps and sales channels → Shopify App Store
2. 搜索"shopify inbox" → 点击安装 → Install → Set up chat激活
3. 默认开启状态 → 右下角可修改对话按钮样式 → 点击Save保存
4. 在Manage settings中可设置自动回复时间、快速回复等内容
二、手机App安装 | Mobile App Installation
1. 点击Get Inbox mobile app获取二维码
2. 或在应用商店搜索"shopify inbox"下载
3. 登录Shopify账号即可使用
三、功能测试 | Feature Testing
顾客端测试：
1. 访问店铺前端 → 点击聊天按钮
2. 输入测试信息 → 填写访客资料 → Start chat
商家端验证：
1. 后台打开Shopify Inbox → View messages
2. 查看并回复测试消息
提示：在Chat settings中可设置邮件营销订阅选项"Opt in to get special email promotions..."
Tip: The email marketing subscription option "Opt in to get special email promotions..." can be set in Chat settings.
这款完全免费的官方工具能显著提升客户服务响应速度，建议所有Shopify商家立即安装使用！
This completely free official tool can significantly improve customer service response times and is recommended for all Shopify merchants to install immediately!
