如何联系SiteGround人工客服 - 详细图文教程
优秀的Shopee和谷歌竞价推广流程视频 | Excellent Shopee and Google Ads Process Videos
今天这篇笔记是补写的。本来在"SiteGround后台设置"环节就应该写，但当时觉得没有必要。直到前几日有人遇到问题，私信我怎么联系客服，我才发现应该写一下。因为，SG人工客服真的好用，但也真的不好找！
This article is a supplementary note. I should have written it during the "SiteGround Background Settings" section, but I didn't think it was necessary at the time. Until recently when someone encountered a problem and asked me privately how to contact support, I realized I should write about it. Because SiteGround's live support is really helpful, but also really hard to find!
SiteGround人工客服，技术过硬，回复迅速，几乎没有他们解决不了的问题，Teng讯云的所谓客户经理根本没法比。实际上，在SG的知识库里，大部分问题都能找到答案，只不过有的人不会搜，直接咨询客服反而效率高一点。
SiteGround's live support has excellent technical skills, responds quickly, and can solve almost any problem. The so-called customer managers at Tencent Cloud can't compare. In fact, most questions can be answered in SG's knowledge base, but some people don't know how to search, so directly consulting support is more efficient.
联系SiteGround人工客服的方法和步骤 | Steps to Contact SiteGround Live Support
1. 首先进入SG官网点击右上角的问号，进入"帮助"界面
1. First go to the SG official website and click the question mark in the upper right corner to enter the "Help" interface
2. 点击VIEW HELP CENTER打开"帮助"界面后，点击最下方的VIEW HELP CENTER
2. After opening the "Help" interface, click VIEW HELP CENTER at the bottom
3. 点击Contact Us进入HELP CENTER后，点击最右侧的Contact Us
3. After entering HELP CENTER, click Contact Us on the far right
4. 选择Other进入Contact Us界面后，选择下方的Other
4. After entering the Contact Us interface, select Other below
5. 选择 I have other technical issues进入Other界面后，选择最下方的 I have other technical issues
5. After entering the Other interface, select I have other technical issues at the bottom
6. 选择域名并开始对话先在下拉框中选择域名，然后点击下方按钮开始对话
6. Select your domain from the dropdown and click the button below to start the conversation
7. 在文本框中输入内容在文本框中详细描述想要解决的问题，然后点击 Continue 按钮
7. Enter detailed description of your problem in the text box, then click Continue button
8. 与人工客服持续对话进入这个界面后，就可以与人工客服持续对话，直到问题解决。如果你英文不好，用中文也可以，客服会自己翻译，别用方言就行。
8. Continue conversation with live support. Once in this interface, you can keep talking with support until the problem is solved. If your English is not good, you can use Chinese - the support will translate it themselves (just don't use dialects).
去哪里查找聊天记录？ | Where to Find Chat History?
1. 邮箱每次对话结束后，SG官方都会把你和客服的聊天记录发送到对应的邮箱，直接进入查看即可。
1. Email: After each conversation, SG will send the chat history to your registered email address.
2. Support History在HELP CENTER有一个Support History，点进去就能看到所有的对话记录，相关的问题解答都在里面。
2. Support History: There's a Support History section in HELP CENTER where you can view all conversation records and related solutions.
