Etsy账户验证新规引发卖家不满 - 平台信任危机加剧
Etsy账户验证新规引发卖家不满 - 平台信任危机加剧
Etsy's New Account Verification Rules Spark Seller Backlash - Platform Trust Crisis Escalates
近日,全球知名手工艺品电商平台Etsy因强制要求卖家验证银行账户的新政策而陷入舆论风波。 据路透社报道,这项措施旨在提高平台交易的合法性,但却因涉及敏感金融信息而遭到众多卖家抵制。
Recently, the well-known global handmade goods marketplace Etsy has sparked controversy with its new policy requiring mandatory bank account verification from sellers. According to Reuters, while this measure aims to enhance transaction legitimacy on the platform, it has faced significant resistance from sellers due to concerns about sensitive financial information.
一些卖家向路透社透露,Etsy建议的验证方式包括要求卖家向金融科技平台Plaid提供银行账户的用户名和密码。值得注意的是,Plaid去年曾因未经用户同意使用金融账户信息而支付了5800万美元的和解金。
Some sellers told Reuters that Etsy's suggested verification method includes requiring sellers to provide their online banking username and password to fintech platform Plaid. It's worth noting that Plaid paid $58 million in settlement last year for using financial account information without user consent.
虽然Etsy提供了替代验证选项,但许多卖家认为流程过于繁琐。一位不愿透露姓名的卖家表示:"与Etsy客服的沟通体验非常糟糕,这已经严重影响了我们对平台的信任。"这种不满情绪在卖家社区中相当普遍。
While Etsy offers alternative verification options, many sellers find the process too cumbersome. An anonymous seller stated: "The communication experience with Etsy's customer service has been terrible, which has severely damaged our trust in the platform." This dissatisfaction is quite common among the seller community.
这并非Etsy近期首次引发争议。今年早些时候,平台手续费的上调就曾引起卖家强烈不满。接连的政策变动让许多卖家开始考虑退出平台。
This isn't the first controversy Etsy has sparked recently. Earlier this year, the platform's fee increase already caused significant seller dissatisfaction. These consecutive policy changes have led many sellers to consider leaving the platform.
尽管如此,Etsy的财务表现依然强劲。第二季度财报显示:
- 新增卖家600万
- 收入同比增长10%
- 收购Depop和Elo7带来额外收益
Despite this, Etsy's financial performance remains strong. The Q2 report shows:
- 6 million new sellers
- 10% year-over-year revenue growth
- Additional revenue from acquisitions of Depop and Elo7
CEO乔希-西尔弗曼(Josh Silverman)表示,尽管面临宏观经济挑战,但通过"Right to Win"战略和平台改进,Etsy仍保持着良好的增长势头。
CEO Josh Silverman stated that despite macroeconomic challenges, Etsy maintains good growth momentum through its "Right to Win" strategy and platform improvements.
SEO优化提示:本文通过热点事件+数据分析的方式,既满足了用户对Etsy最新政策的信息需求,又提供了平台发展的宏观视角,有利于提高搜索排名。
SEO Optimization Tip: This article combines hot topics with data analysis, meeting users' information needs about Etsy's latest policies while providing a macro perspective on platform development, which helps improve search rankings.
