天津谷歌竞价推广公司解析：eBay澳大利亚站汽配卖家退货新政策
图片来源：图虫创意
eBay澳大利亚站近期宣布了一项针对汽配卖家的重要政策更新，将显著影响卖家的退货处理方式和运营成本。
eBay Australia has recently announced a significant policy update targeting auto parts sellers, which will notably impact sellers' return processing methods and operational costs.
根据新政策，当消费者以"产品与车辆不适配"为由要求退货时，若卖家已在listing中明确标注产品参数和适配车辆信息（即在产品Compatibility选项卡中添加兼容车辆列表），平台将提供以下支持：
According to the new policy, when consumers request returns citing "product doesn't fit my vehicle", if sellers have clearly stated product specifications and compatibility information (by adding a compatible vehicles list in the product's Compatibility tab), the platform will provide the following support:
- 承担eBay退货标签费用
- Covers the cost of eBay return labels
- 自动剔除"与描述不符"的负面绩效指标
- Automatically removes "item not as described" negative performance metrics
- 删除相关交易的负面/中肯反馈
- Deletes any negative/neutral feedback related to the transaction
重要提示：该政策同样适用于标注"不接受退货"的产品。新规将于2022年9月20日对符合条件的产品生效，10月全面实施。
Important Note: This policy also applies to products marked as "No Returns". The new rules will take effect for eligible products on September 20, 2022, with full implementation in October.
例外情况：以下情况不适用此政策：
Exceptions: The policy doesn't apply when:
- 产品不属于可添加Compatibility的类别
- Product doesn't belong to categories with Compatibility feature
- listing标注"Universal Fitment"（普遍适用）
- Listing marked as "Universal Fitment"
天津谷歌竞价推广公司SEO专家建议：汽配类卖家应充分利用Compatibility功能，准确标注产品参数和适配信息，这不仅能减少退货率，还能提升产品在eBay搜索结果中的排名。
Tianjin Google Ads Agency SEO Expert Suggestion: Auto parts sellers should fully utilize the Compatibility feature to accurately mark product specifications and fitment information, which can not only reduce return rates but also improve product rankings in eBay search results.
这一政策体现了eBay对汽配品类的高度重视，也为卖家提供了新的发展机遇。天津谷歌竞价推广公司将持续关注跨境电商平台政策变化，为卖家提供最新SEO优化建议。
This policy reflects eBay's strong focus on the auto parts category and provides new development opportunities for sellers. Tianjin Google Ads Agency will continue to monitor cross-border e-commerce platform policy changes and provide the latest SEO optimization suggestions for sellers.
