A few years ago, I took a week off. First vacation in months. On day two, I got six Slack messages, three “urgent” calls, and by Wednesday, the team had spun up a new feature that killed the application’s performance like a toddler on an espresso overdose: fast, chaotic, and entirely unsupervised.
That’s when it hit me: I hadn’t built a system, I’d built a babysitting job.