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Description
Problem
We currently have no way to know if a deployment can reach our usage reporting system until they actually send usage data. This makes it difficult to distinguish between customers blocked by firewalls versus customers with low/no usage.
Solution
Add a heartbeat mechanism where deployments send a periodic ping to indicate they can reach the usage reporting system.
- Send lightweight payload (e.g., "I can reach you") on a regular interval
- Use this data to identify firewall issues during POC and post-deployment
- Helps CS team proactively identify connectivity problems
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