疫情防控揭示数字治理的九大发展方向
同2003年非典疫情防控相比，新冠肺炎疫情防控的最大特点就是互联网环境下大量信息技术的广泛应用，以及数字治理在其中发挥的巨大作用。 Compared with the SARS epidemic prevention and control in 2003, the biggest feature of the COVID-19 epidemic prevention and control is the widespread application of a large number of information technologies in the Internet environment and the huge role played by digital governance.
在2月14日召开的中央全面深化改革委员会第十二次会议上，中央领导强调"要鼓励运用大数据、人工智能、云计算等数字技术，在疫情监测分析、病毒溯源、防控救治、资源调配等方面更好发挥支撑作用"。At the 12th meeting of the Central Committee for Comprehensively Deepening Reforms held on February 14, central leaders emphasized "encouraging the use of digital technologies such as big data, artificial intelligence, and cloud computing to better play a supporting role in epidemic monitoring and analysis, virus tracing, prevention and control, treatment, and resource allocation".
这些新兴信息技术的普遍应用使政府治理水平得到显著改善，并使疫情防控效率大幅提升。The widespread application of these emerging information technologies has significantly improved the level of government governance and greatly enhanced the efficiency of epidemic prevention and control.
数字治理值得关注的现象和问题
Phenomena and Issues Worth Noticing in Digital Governance
1. 疫情直报系统失灵1. Failure of Epidemic Reporting System
国家卫健委和中国疾控中心重金打造的疫情直报系统失灵，在最初疫情报送时医院和地方疾控中心甚至不得不口口相传。The epidemic direct reporting system built at great expense by the National Health Commission and the Chinese Center for Disease Control and Prevention failed, and hospitals and local CDC centers even had to spread information by word of mouth when reporting the initial epidemic.
2. 智慧城市项目效果不佳2. Poor Performance of Smart City Projects
武汉市和微软公司合作开发的智慧城市项目投资1.75亿元，却成为烂尾工程。The smart city project developed in cooperation between Wuhan City and Microsoft with an investment of 175 million yuan has become a stalled project.
数字治理亟待加强的方向和领域
Areas Needing Strengthening in Digital Governance
1. 强化"互联网+"思维1. Strengthen "Internet+" Thinking
要让"互联网+"成为政府管理和社会治理的默认思维，而不是备选方案。Make "Internet+" the default thinking for government management and social governance, not an alternative.
2. 实现"平战"结合2. Achieve "Peacetime-Wartime" Integration
数字治理要做到"平战"结合，并在应急管理时可以实现"平战"转换。Digital governance should achieve "peacetime-wartime" integration and realize "peacetime-wartime" conversion during emergency management.
3. 突出功能性和应用性3. Highlight Functionality and Applicability
要突出数字治理的功能性和应用性，并主要依据其使用情况和效果进行绩效评估。Highlight the functionality and applicability of digital governance, and conduct performance evaluations mainly based on its usage and effects.
4. 推动大数据共享4. Promote Big Data Sharing
推动大数据在不同部门、地区和层级之间的共享共用，促进企业间大数据协同应用。Promote the sharing of big data among different departments, regions and levels, and promote collaborative application of big data among enterprises.
5. 加强顶层设计5. Strengthen Top-level Design
加强数字治理的顶层设计，提高数据共享和业务协同的统筹层级。Strengthen the top-level design of digital governance and improve the coordination level of data sharing and business collaboration.
6. 赋能基层组织6. Empower Grassroots Organizations
进一步赋能基层组织，增强街道和社区的数字治理能力。Further empower grassroots organizations and enhance the digital governance capabilities of streets and communities.
7. 加强平台经济治理7. Strengthen Platform Economy Governance
加强平台经济治理，塑造数字治理的健康生态系统。Strengthen the governance of platform economy and shape a healthy ecosystem for digital governance.
8. 加快社会服务数字化转型8. Accelerate Digital Transformation of Social Services
在数字经济迅猛发展的基础上，加快社会服务领域的数字化转型。On the basis of the rapid development of digital economy, accelerate the digital transformation in the field of social services.
9. 确保数字安全9. Ensure Digital Security
在加快数字治理创新的同时确保国家安全、个人隐私和商业机密得到充分保护。While accelerating digital governance innovation, ensure that national security, personal privacy and commercial secrets are fully protected.
（作者马亮为中国人民大学国家发展与战略研究院研究员、公共管理学院教授）(Author Ma Liang is a researcher at the National Academy of Development and Strategy, Renmin University of China and a professor at the School of Public Administration)
